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Overview of Bella Hotel Surabaya

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Guest reviews

3.4 / 5
7 reviews

Amenities

  • Free WiFi
  • Free Parking
  • Air Conditioning
  • Restaurant

Map

What's nearby

Popular LocationCiputra World Mall14 min walk
Popular LocationSurabaya Zoo5 min drive
Popular LocationSurabaya Town Square12 min drive
AirportSurabaya (SUB-Juanda)18 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

    About this area

    Surabaya

    Located in Surabaya, Bella Hotel Surabaya is in the city center and near the airport. Travelers who have shopping on the agenda can visit Surabaya Town Square and Royal Plaza Surabaya. Surabaya Zoo and Ciputra Waterpark are also worth visiting.

    Popular Location

    What's nearby

    • Ciputra World Mall - 14 min walk
    • Pakuwon Mall - 5 min drive
    • Surabaya Zoo - 5 min drive
    • Surabaya Town Square - 12 min drive
    • Royal Plaza Surabaya - 19 min drive

    Getting around

    • Surabaya Gubeng Station - 8 min drive
    • Surabaya (SUB-Juanda) - 18 min drive

    About this property

    Bella Hotel Surabaya

    3-star hotel with restaurant and coffee shop/café
    This hotel features a restaurant, a coffee shop/café, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. All 74 rooms offer free WiFi and free wired Internet, plus room service and LED TVs with cable channels. Other amenities available to guests include free local calls, free bottled water, and safes.
    Bella Hotel Surabaya offers 74 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.
    This Surabaya hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    Free self parking
    Free nearby parking
    24-hour roundtrip airport shuttle (surcharge)
    Airport shuttle on request
    Area shuttle (surcharge)

    Food and drink

    1 restaurant and 1 coffee shop/café
    Room service available

    Family friendly

    Dry cleaning service
    Laundry facilities
    Rollaway/extra beds (surcharge)

    Conveniences

    Elevator
    Free newspapers in lobby

    Guest services

    24-hour front desk
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Tour/ticket assistance
    Wedding services

    Languages spoken

    English
    Indonesian

    Business services

    Business center
    Meeting rooms

    Outdoors

    Terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible parking

    More

    Designated smoking areas

    Room amenities

    Bedroom

    Air conditioning
    Rollaway/extra beds (surcharge)

    Bathroom

    Free toiletries
    Hair dryer (on request)
    Shower

    Entertainment

    32-inch LED TV
    Cable channels

    Food and drink

    Free bottled water

    More

    Access via exterior corridors
    Desk
    Free local calls
    Iron/ironing board (on request)
    Phone
    Safe

    Policies

    Check-in

    Check-in available 24 hours
    Express check-in
    Minimum check-in age - 18

    Check-out

    Check-out before noon
    Express check-out

    Special check-in instructions

    • 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

    Pets

    • Pets not allowed

    Children and extra beds

    • Children are welcome.
    • Rollaway/extra beds are available for IDR 185000 per night.
    • Cribs (infant beds) are not available.

    Payment types accepted at this property

    Mastercard
    Visa

    Important information

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Airport shuttle fee: IDR 200000 per vehicle (one way)
    • Rollaway bed fee: IDR 185000 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    We should mention

    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

    Property is also known as

    • Bella Hotel Surabaya Hotel
    • Bella Hotel Surabaya
    • Bella Surabaya
    • Hotel Bella Surabaya
    • Bella Hotel By Simply Maven Surabaya, Java
    • Bella Hotel Surabaya Surabaya
    • Bella Hotel Surabaya Hotel Surabaya
    All reviews

    Frequently asked questions

    Guest reviews

    3.4

    Guest rating

    5 - Excellent
    1
    4 - Good
    3
    3 - Okay
    1
    2 - Mediocre
    2
    1 - Poor
    0
    3.3
    Cleanliness
    2.7
    Service and Staff
    3.0
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, property conditions & facilities, room comfort

    Staffs is not so professional

    Breakfast needs to be improved

    4/5 Good

    • Liked: Staff & service, room comfort

    So, soo... Budget Hotel

    inside corner Ruko place(shophouse), no window view, not soundproof room, small n minimalist bathroom..., buutt, comfort bed and have 4 nice n comfort pillows. many food restaurant around hotel, holland bakery and near from Ciputra World Mall. One of Exclusive Mall in Surabaya

    2/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    4/5 Good

    • Liked: Cleanliness
    • Disliked: Room comfort

    コストパフォーマンスは良い

    部屋は清潔で広さも十分であるが、窓がなく閉塞感が否めない。 周辺の高級ホテルの料金を考えると、ここはコストパフォーマンスは良い。

    3/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort