COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Bumi Surabaya City Resort

Photo gallery

Featured Image
Outdoor pool
Outdoor pool
LED TV
Minibar, in-room safe, desk, laptop workspace

Overview of Bumi Surabaya City Resort

Bumi Surabaya City Resort

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationGrahadi15 min walk
  • Popular LocationTunjungan Plaza16 min walk
  • Popular LocationSubmarine Monument (Monumen Kapal Selam)19 min walk
  • AirportSurabaya (SUB-Juanda)19 min drive

Choose dates to view prices

About this area

Surabaya

Located in Surabaya, Bumi Surabaya City Resort is in the city center. Tunjungan Plaza and Surabaya Plaza Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Surabaya Zoo. Suroboyo Carnival Night Market and Ciputra Waterpark are also worth visiting.
Popular Location

What's nearby

  • Sharp Bamboo Monument - 10 min walk
  • Joko Dolog Statue - 14 min walk
  • Grahadi - 15 min walk
  • Tunjungan Plaza - 16 min walk
  • Submarine Monument (Monumen Kapal Selam) - 19 min walk

Getting around

  • Surabaya Pasar Turi Station - 4 min drive
  • Surabaya (SUB-Juanda) - 19 min drive

Restaurants

  • Kizahashi — 1 min walk
  • Arumanis — 1 min walk
  • Arumanis Restaurant — 3 min walk
  • Solaria — 7 min walk
  • Dapur Desa — 7 min walk

About this property

Bumi Surabaya City Resort

5-star luxury hotel near Tunjungan Plaza
4 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a coffee shop/café, and a snack bar/deli are onsite. All 242 rooms provide conveniences like washers/dryers and coffee makers, plus free WiFi and LED TVs with cable channels. Other amenities available to guests include 24-hour room service, minibars, and separate bathtubs and showers.
Bumi Surabaya City Resort offers 242 air-conditioned accommodations with washers/dryers and minibars. LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Asia Spa. Services include massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (IDR 75000 per night)
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • 4 restaurants and 1 coffee shop/café
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Racquetball/squash
  • Spa tub
  • Tennis

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Washer/dryer

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Turndown service

Languages spoken

  • English
  • Indonesian

Business services

  • Business center
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • Washer and dryer

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 500000 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 250000 per person (roundtrip)
  • Valet parking fee: IDR 75000 per night
  • Rollaway bed fee: IDR 500000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Bumi Surabaya
Hotel Bumi
Hotel Bumi Surabaya
Bumi Surabaya City Resort Java
Hyatt Surabaya
Bumi Surabaya City Surabaya
Bumi Surabaya City Resort
Bumi Resort
Bumi Surabaya City
Bumi Surabaya City Resort Hotel
Bumi Surabaya City Resort Surabaya
Bumi Surabaya City Resort Hotel Surabaya

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 84 out of 126 reviews
5 - Excellent 67%
Rating 4 - Good. 33 out of 126 reviews
4 - Good 26%
Rating 3 - Okay. 7 out of 126 reviews
3 - Okay 6%
Rating 2 - Poor. 2 out of 126 reviews
2 - Poor 2%
Rating 1 - Terrible. 0 out of 126 reviews
1 - Terrible 0%

4.5/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities

3/5 Okay

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wesome hotel
Good place to stay. Awesome place
Stayed 1 night in Oct 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Hotel
Have stayed at this hotel many times always a pleasure to stay there
Stayed 4 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is above and beyond my expectations. The location is outstanding, close to city center, major attractions and shopping malls. The hotel facilities are outstanding. The staff were extremely professional, polite, and supportive. I love my stay and definitely would love to go back.
Stayed 2 nights in Jan 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atmosphere was elegant and nice. Bed and view was awesome. And came with a wonderful breakfast... many many choices.
Stayed 1 night in Dec 2019