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Get an overview of this hotel4-star hotel with 3 restaurants and nightclub

Location

Situated in Surabaya, this hotel is steps from World Trade Centre and Balai Pemuda. Surabaya Plaza Shopping Mall and Submarine Monument are also within 10 minutes.

Hotel Features

3 restaurants, a nightclub, and 2 bars/lounges are available at this hotel. WiFi in public areas is free. Additionally, a health club, a coffee shop/café, and a 24-hour business center are onsite.

Room Amenities

All 360 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and 24-hour room service. Cable TV, premium bedding, and free bottled water are among the other amenities available to guests.

Hotel Amenities

Hotel Amenities

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of hotel's 2 bars/lounges. This 4-star property offers access to a 24-hour business center and meeting rooms.

Public areas are equipped with complimentary high-speed wireless Internet access. Event facilities measuring 8608 square feet (800 square meters) include conference space. This business-friendly hotel also offers a health club, a nightclub, and spa services. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

  • 24-hour front desk 
  • Babysitting or childcare (free) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 360 
  • Babysitting or childcare 
  • Number of bars/lounges - 2 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • 24-hour fitness facilities 
  • Health club 
  • Tours/ticket assistance 
  • Free WiFi 
  • Meeting rooms 7 
  • Multilingual staff 
  • Nightclub 
  • Valet parking (surcharge) 
  • RV, bus, truck parking 
  • Parking (limited spaces) 
  • Porter/bellhop 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Self parking (surcharge) 
  • Conference space size (meters) - 800 
  • Number of meeting rooms - 7 
  • Number of restaurants - 3 
  • 24-hour business center 
  • Conference space size (feet) - 8608 
  • Spa services on site 
  • Wedding services 

Family Friendly Amenities

  • Free Wi-Fi  
  • Babysitting or childcare (free)  
  • Babysitting or childcare  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge), Valet parking (surcharge), RV, bus, truck parking, Parking (limited spaces)

Room Amenities

  • Premium TV channels 
  • Premium bedding 
  • Air conditioning 
  • Phone 
  • Refrigerator 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Iron/ironing board (on request) 
  • In-room safe 
  • Desk 
  • Cable TV service 
  • Free WiFi 
  • Room service (24 hours) 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Green House - This restaurant specializes in international cuisine. Open 24 hours.

Ming Court - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner.

Vista Jazz - This bistro specializes in international cuisine and serves dinner and light fare.

Curabhaya - This lobby lounge specializes in Indonesian cuisine and serves dinner and light fare. Open 24 hours.

CAT Pajamas - This bar specializes in international cuisine and serves light fare only.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a health club.

Spa Services

  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 422000 per night.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour check-in

No pets or service animals allowed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: IDR 121000 per person (approximately)
  • Airport shuttle fee: IDR 250000 per vehicle (one way)
  • Self parking fee: IDR 6000 per day
  • Valet parking fee: IDR 20000 per day
  • Rollaway bed fee: IDR 422000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Garden Hotel Surabaya
  • Garden Palace Hotel
  • Garden Palace Hotel Surabaya
  • Garden Palace Surabaya
  • Garden Palace Surabaya Hotel
  • Garden Surabaya
  • Hotel Garden Palace Surabaya
  • Hotel Garden Surabaya
  • Palace Hotel Surabaya
  • Surabaya Garden Palace Hotel
  • Garden Palace Hotel Surabaya, Java

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.


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