Get an overview of this hotelFamily-friendly hotel with 2 restaurants and full-service spa

Popular property highlights

Free WiFi
Outdoor pool
Business center
Laundry facilities
Babysitting or childcare (surcharge)

Location

This family-friendly Surabaya hotel is located in the entertainment district, within a 10-minute walk of Tunjungan Plaza, Joko Dolog Statue, and Grahadi. BG Junction and Surabaya Plaza Shopping Mall are also within 1 mi (2 km).

Hotel Features

This hotel features 2 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.

Room Amenities

All 143 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences like sitting areas and refrigerators. Guests will also find patios, 24-hour room service, and minibars.

Hotel Majapahit Surabaya Managed by AccorHotels

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Hotel Majapahit Surabaya Managed by AccorHotels features an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 5-star property consist of a business center, limo/town car service, and a meeting room. This Colonial hotel also offers a children's pool, a sauna, and spa services. For a surcharge, the property provides a roundtrip airport shuttle (available 24 hours) and an area shuttle.

  • Outdoor pool 
  • Children's pool 
  • Full-service spa 
  • Spa treatment room(s) 
  • Steam room 
  • Sauna 
  • Spa services on site 
  • Free newspapers in lobby 
  • Health club 
  • Babysitting or childcare (surcharge) 
  • Supervised childcare/activities (surcharge) 
  • Coffee shop or café 
  • Airport transportation (surcharge) 
  • Limo or Town Car service available 
  • Business center 
  • Porter/bellhop 
  • Express check-out 
  • 24-hour front desk 
  • Multilingual staff 
  • Safe-deposit box at front desk 
  • Hair salon 
  • Gift shops or newsstand 
  • Laundry facilities 
  • Dry cleaning/laundry service 
  • Babysitting or childcare 
  • Fireplace in lobby 
  • Barbecue grill(s) 
  • Coffee/tea in common areas 
  • Year Built 1910 
  • Poolside bar 
  • Bar/lounge 
  • Wedding services 
  • Tours/ticket assistance 
  • Tennis on site 
  • One meeting room 
  • Luggage storage 
  • Area shuttle (surcharge) 
  • Garden 
  • Shopping on site 
  • Total number of rooms - 143 
  • Concierge services 
  • Terrace 
  • Number of restaurants - 2 
  • Snack bar/deli 
  • Free WiFi 

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Room Amenities

  • Premium TV channels 
  • Room service (24 hours) 
  • Patio 
  • Separate sitting area 
  • Ceiling fan 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Free newspaper 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Bidet 
  • In-room massage available 
  • Slippers 
  • Separate bathtub and shower 
  • In-room childcare (surcharge) 
  • Desk 
  • Iron/ironing board 
  • In-room safe 
  • Cable TV service 
  • Free wired high-speed Internet 
  • LCD TV 
  • Free WiFi 

Where to Eat

Indigo Restaurant - This restaurant serves breakfast, lunch, and dinner.

Sarkies Restaurant - This restaurant specializes in seafood and serves lunch and dinner.

Lobby Lounge - This coffee shop overlooks the garden.

24-hour room service is available.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Fitness classes on site 

Spa Services

Martha tilaar Spa has 6 treatment rooms including rooms for couples. Services include massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

Children under 12 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 6 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body scrubs 
  • Aromatherapy treatments 
  • Sauna in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 423500 per stay.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

You'll be asked to pay the following charges at the property:
  • New Year's Eve (31 December) Gala Dinner per adult: IDR 525000.00
  • New Year's Eve (31 December) Gala Dinner per child: IDR 275000.00 (up to 11 years old)
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: IDR 35 per vehicle (one way)
  • Rollaway bed fee: IDR 423500 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Majapahit
  • Hotel Majapahit Surabaya Managed AccorHotels
  • Hotel Surabaya Majapahit
  • Majapahit Hotel
  • Majapahit Hotel Surabaya
  • Majapahit Surabaya
  • Majapahit Surabaya Hotel
  • Surabaya Hotel Majapahit
  • Surabaya Majapahit
  • Surabaya Majapahit Hotel
  • Hotel Majapahit Surabaya Java
  • Mandarin Oriental Surabaya
  • Surabaya Mandarin Oriental
  • Hotel Majapahit Managed AccorHotels
  • Majapahit Surabaya Managed AccorHotels
  • Majapahit Managed AccorHotels

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Special Offer: Free mini bar

Book a stay in a rate plan displaying the “Special Offer: Free mini bar” green tag and receive the 1st setup of the minibar for free.

Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.


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