Get an overview of this hotelFamily-friendly hotel with 2 restaurants and full-service spa


This family-friendly Surabaya hotel is located in the entertainment district, within a 10-minute walk of Tunjungan Plaza, Joko Dolog Statue, and Grahadi. BG Junction and Surabaya Plaza Shopping Mall are also within 1 mi (2 km).

Hotel Features

This hotel features 2 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.

Room Amenities

All 143 rooms feature thoughtful touches like bathrobes and slippers, along with conveniences such as sitting areas and refrigerators. Free WiFi and patios are standard, as are LCD TVs with cable channels.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Hotel Majapahit Surabaya features an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary high-speed wireless Internet access.

Business amenities at this 5-star property consist of a business center, limo/town car service, and a meeting room. This Colonial hotel also offers a children's pool, a sauna, and spa services. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and an area shuttle.

  • Outdoor pool 
  • Children's pool 
  • Full-service spa 
  • Spa treatment room(s) 
  • Steam room 
  • Sauna 
  • Spa services on site 
  • Free newspapers in lobby 
  • Health club 
  • Supervised childcare/activities (surcharge) 
  • Coffee shop or café 
  • Limo or Town Car service available 
  • Airport transportation (surcharge) 
  • Business center 
  • Porter/bellhop 
  • Express check-out 
  • Multilingual staff 
  • Safe-deposit box at front desk 
  • 24-hour front desk 
  • Hair salon 
  • Gift shops or newsstand 
  • Dry cleaning/laundry service 
  • Laundry facilities 
  • Fireplace in lobby 
  • Barbecue grill(s) 
  • Coffee/tea in common areas 
  • Year Built 1910 
  • Bar/lounge 
  • Poolside bar 
  • Wedding services 
  • Tours/ticket assistance 
  • Area shuttle (surcharge) 
  • Tennis on site 
  • One meeting room 
  • Luggage storage 
  • Garden 
  • Concierge services 
  • Shopping on site 
  • Total number of rooms - 143 
  • Terrace 
  • Number of restaurants - 2 
  • Snack bar/deli 
  • Free WiFi 


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Premium TV channels 
  • Room service (24 hours) 
  • Patio 
  • Separate sitting area 
  • Ceiling fan 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Free newspaper 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Bidet 
  • In-room massage available 
  • Slippers 
  • Separate bathtub and shower 
  • In-room childcare (surcharge) 
  • Desk 
  • Iron/ironing board 
  • In-room safe 
  • Cribs/infant beds available 
  • Cable TV service 
  • LCD TV 
  • Free WiFi 

Where to Eat

Indigo Restaurant - This restaurant serves breakfast, lunch, and dinner.

Sarkies Restaurant - This restaurant specializes in seafood and serves lunch and dinner.

Lobby Lounge - This coffee shop overlooks the garden.

24-hour room service is available.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Fitness classes on site 

Spa Services

Martha tilaar Spa has 6 treatment rooms including rooms for couples. Services include massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

Children under 12 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 6 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body scrubs 
  • Aromatherapy treatments 
  • Sauna in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Hotel Policies


Check-in time ends at midnight

Check-in time starts at 2 PM

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.


Check-out time is noon

Payment types


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: USD 35 per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Majapahit Hotel
  • Majapahit Hotel Surabaya
  • Majapahit Surabaya
  • Majapahit Surabaya Hotel
  • Surabaya Hotel Majapahit
  • Surabaya Majapahit
  • Surabaya Majapahit Hotel
  • Hotel Majapahit Surabaya Java
  • Mandarin Oriental Surabaya
  • Surabaya Mandarin Oriental
  • Hotel Majapahit
  • Hotel Majapahit Surabaya
  • Hotel Surabaya Majapahit

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

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