Room type

Superior Room, 2 Single Beds

Max Occupancy: 2 guests (up to 1 child)

Superior Room, 1 Queen Bed

Max Occupancy: 2 guests (up to 1 child)

Superior Room, 2 Single Beds

Max Occupancy: 2 guests (up to 1 child)

Superior Room, 1 Queen Bed

Max Occupancy: 2 guests (up to 1 child)

Deluxe Room, 1 Queen Bed

Max Occupancy: 2 guests (up to 1 child)


Get an overview of this hotel4-star hotel with 2 restaurants and outdoor pool


Situated in Surabaya, this hotel is within 1 mi (2 km) of Mpu Tantular Museum, Surabaya Zoo, and Sharp Bamboo Monument. Surabaya Town Square and Tunjungan Plaza are also within 2 mi (3 km).

Hotel Features

Along with 2 restaurants, this hotel has an outdoor pool and a fitness center. Additionally, a poolside bar, a coffee shop/café, and a spa tub are onsite.

Room Amenities

All 126 rooms offer WiFi, 24-hour room service, and TVs. Minibars, coffee makers, and free newspapers are among the other amenities available to guests.

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, Mercure Surabaya provides a spa tub and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A poolside bar is on site where guests can unwind with a drink. High-speed wireless Internet access is available for a surcharge.

This 4-star property offers access to a business center. Event facilities measuring 14257 square feet (1325 square meters) include conference space. This business-friendly hotel also offers tour/ticket assistance, multilingual staff, and gift shops/newsstands.

  • 24-hour front desk 
  • Babysitting or childcare 
  • Business center 
  • Coffee shop or café 
  • Conference space 
  • Conference space size (feet) - 14257 
  • Conference space size (meters) - 1325 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-out 
  • Fitness facilities 
  • Gift shops or newsstand 
  • Hair salon 
  • Multilingual staff 
  • Number of floors - 9 
  • Number of meeting rooms - 4 
  • Number of restaurants - 2 
  • Outdoor pool 
  • Poolside bar 
  • Porter/bellhop 
  • RV, bus, truck parking 
  • Safe-deposit box at front desk 
  • Spa treatment room(s) 
  • Spa tub 
  • Total number of rooms - 126 
  • Tours/ticket assistance 
  • Wedding services 
  • WiFi (surcharge) 

Family Friendly Amenities

  • Babysitting or childcare  
  • Outdoor pool  
  • Rollaway/extra beds available  


Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)


RV, bus, truck parking

Room Amenities

  • Bathtub or shower 
  • Bidet 
  • Climate control 
  • Coffee/tea maker 
  • Free newspaper 
  • Connecting/adjoining rooms available 
  • Cribs/infant beds available 
  • Desk 
  • Hair dryer 
  • In-room safe 
  • Minibar 
  • Phone 
  • Premium TV channels 
  • Private bathroom 
  • Rollaway/extra beds available 
  • Room service (24 hours) 
  • Television 
  • Turndown service 
  • WiFi (surcharge) 

Where to Eat

Trimurti Restoran - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.

Lan Hua Chinese Restoran - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

24-hour room service is available.

Nearby Things to Do

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Golfing nearby 

Spa Services

  • Hot stone massage 
  • Reflexology 
  • Number of treatment rooms 7 
  • Couples treatment rooms 
  • Body scrubs 
  • Aromatherapy treatments 
  • Massages 
  • Facial treatments 

Hotel Policies


Check-in time starts at 1 PM

Check-in time ends at noon


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

Hotel Name

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

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