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Midtown Hotel

Overview of Midtown Hotel

Photo gallery

Guest reviews

3.9 / 5Good
132 reviews
Guests rated this property 4.0/5 for cleanliness.

Amenities

  • Free WiFi
  • Free Parking
  • Air Conditioning
  • Restaurant

Map

Highlights

Popular LocationTunjungan Plaza10 min walk
Popular LocationSurabaya Plaza Shopping Mall15 min walk
Popular LocationSubmarine Monument (Monumen Kapal Selam)19 min walk
AirportSurabaya (SUB-Juanda)19 min drive

Choose dates to view prices

  • Superior Double Room

    Room amenities

    • 205 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Superior Twin Room

    Room amenities

    • 205 sq ft
    • City view
    • Sleeps 2
    • 1 Twin Bed
    More details
  • Splendid Room

    Room amenities

    • 226 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Fabulous room

    Room amenities

    • 248 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed OR 1 Twin Bed
    More details
  • Cool Room

    Room amenities

    • 118 sq ft
    • City view
    • Sleeps 1
    • 1 Twin Bed
    More details
  • Marvelous City View

    Room amenities

    • 269 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed
    More details

About this area

Surabaya

In the city center, Midtown Hotel is in a walkable area with good shopping. Travelers who have shopping on the agenda can visit Tunjungan Plaza and Grand City Surabaya. Surabaya Zoo and Suroboyo Carnival Night Market are also worth visiting.

Visit our Surabaya travel guide
Map
Popular Location

What's nearby

  • Tunjungan Plaza - 10 min walk
  • Surabaya Plaza Shopping Mall - 15 min walk
  • Submarine Monument (Monumen Kapal Selam) - 19 min walk
  • BG Junction - 2 min drive
  • Grand City Surabaya - 10 min drive

Getting around

  • Surabaya Pasar Turi Station - 4 min drive
  • Surabaya (SUB-Juanda) - 19 min drive

Restaurants

  • The Town Hall — 1 min walk

About this property

Midtown Hotel

3.5-star adults-only hotel, walk to Tunjungan Plaza
This smoke-free hotel features a restaurant, 24-hour room service, and concierge services. Free WiFi in public areas and free valet parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. All 197 rooms offer free WiFi, washers/dryers, and flat-screen TVs with satellite channels. Guests will also find 24-hour room service, free bottled water, and safes.
Midtown Hotel offers 197 accommodations with washers/dryers and safes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, and complimentary toiletries.
This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Parking and transportation

Free valet parking
Roundtrip airport shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 90000 for adults and IDR 45000 for children
1 restaurant
24-hour room service

Family friendly

Dry cleaning service
Laundry facilities
Washer/dryer

Conveniences

Elevator
Free newspapers in lobby

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Languages spoken

English

Business services

5 meeting rooms

Outdoors

BBQ grill(s)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)
Wheelchairs available on site

More

Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)

Bathroom

Free toiletries
Shower
Towels

Entertainment

32-inch flat-screen TV
Satellite channels

Food and drink

Free bottled water

More

Desk
Phone
Safe
Slippers
Washer and dryer

Policies

Check-in

Check-in from 2 PM - noon
Express check-in
Minimum check-in age - 17

Check-out

Check-out before noon

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American Express
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 90000 for adults and IDR 45000 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitizer.
  • For traveler safety, staff at the property wear personal protective equipment.

We should mention

Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Midtown Hotel Surabaya
Midtown Surabaya
Midtown Hotel Surabaya, Java
Midtown Hotel Hotel
Midtown Hotel Surabaya
Midtown Hotel Hotel Surabaya

Frequently asked questions

Guest reviews

5 - Excellent
27
4 - Good
74
3 - Okay
26
2 - Mediocre
4
1 - Poor
1
4.0
Cleanliness
4.1
Service and Staff
4.2
Amenities
3.9
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

good breakfast good service clean room easy can walk to tunjangan plaza, kfc, mcdonald's near all

Stayed 2 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service

Staff was friendly and courteous and my stay was enjoyable and comfortable. My only disappointment was the bathroom towels were old and worn out but clean.

Stayed 5 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness

Its close to Tunjungan Plaza which add value to this hotel.

Stayed 1 night in Oct 2019

3/5

  • Liked: Room comfort
  • Disliked: Staff & service, property conditions & facilities

Receptionist is not doing their job

The wall has lots of scratches and the floor is rough and old. I got some view facing the main road. That is a nice one. Really enjoy the view at night. There were waiting times to request for toilet paper. They just seems not doing a good service. Also, there was one time a driver ask the receptionist to call my room and they said no such a name stay in the hotel. This is ridiculous. The second time a driver ask the receptionist to call me and they did not call me and the driver had to wait for 3 hours at the lobby because he thought I was not ready. Can you believe that...3 hours? A really bad example on how the receptionist neglected their job and not even called my room. Can a management explain what is going on here?

Stayed 6 nights in Mar 2019

3/5

  • Liked: Staff & service, property conditions & facilities

not bad

the towels were quite old, shower area does not drain so well. other than that it's good.

Stayed 2 nights in Jan 2019