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Get an overview of this hotelFamily-friendly Surabaya hotel in Ngagel with free parking

Popular property highlights

Free self parking
Free WiFi
Restaurant
Outdoor pool
Business center

Location

This family-friendly Surabaya hotel is located in the business district, within a 15-minute walk of Mpu Tantular Museum and Surabaya Zoo. Surabaya Town Square and Royal Plaza Surabaya are also within 1 mi (2 km).

Hotel Features

A restaurant, an outdoor pool, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/café are onsite.

Room Amenities

All 215 rooms provide conveniences like sofa beds and microwaves, plus free WiFi and TVs with cable channels. Guests will also find stovetops, minibars, and room service.

Languages Spoken

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool and a children's pool, Novotel Surabaya Hotel & Suites provides an outdoor tennis court and a spa tub. Dining options at the hotel include a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This family-friendly hotel also offers a fitness center, a sauna, and spa services. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Novotel Surabaya Hotel & Suites has designated areas for smoking.

  • Barbecue grill(s) 
  • Picnic area 
  • Bar/lounge 
  • Designated smoking areas (fines apply) 
  • Fitness facilities 
  • 24-hour front desk 
  • Poolside bar 
  • Business center 
  • Tours/ticket assistance 
  • Meeting rooms 10 
  • Restaurant 
  • Year Built 1995 
  • Coffee shop or café 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Pool sun loungers 
  • Free WiFi 
  • Sauna 
  • Outdoor pool 
  • Computer station 
  • Children's pool 
  • Spa services on site 
  • Terrace 
  • Luggage storage 
  • Breakfast available (surcharge) 
  • Concierge services 
  • Designated smoking areas 
  • Outdoor tennis court 
  • Laundry facilities 
  • Spa tub 
  • Total number of rooms - 215 
  • Wedding services 
  • Airport transportation (surcharge) 
  • Garden 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Outdoor tennis court  
  • Laundry facilities  
  • Playground on site  
  • Sofa bed  
  • Microwave  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Indonesian

Parking

Free self parking

Room Amenities

  • Bathtub or shower 
  • Premium TV channels 
  • Air conditioning 
  • Free bottled water 
  • Microwave 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • In-room safe 
  • Television 
  • Desk 
  • Sofa bed 
  • Oven 
  • Number of bathrooms -  
  • Dishwasher 
  • Stovetop 
  • Cable TV service 
  • Free WiFi 
  • Room service (limited hours) 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge.

Janggala Restaurant - Onsite restaurant. Guests can enjoy alfresco dining (weather permitting).

Dahana Lounge Bar - This bar serves light fare only. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Things to Do

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site 
  • Racquetball/squash on site 
  • Basketball on site 
  • Horse riding/rental on site 

Spa Services

  • Thai massage 
  • Massages 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 210744 per night.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No pets or service animals allowed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: IDR 130000 for adults and IDR 65000 for children (approximately)
  • Airport shuttle fee: IDR 286000 per vehicle (one way)
  • Rollaway bed fee: IDR 210744 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Novotel Surabaya
  • Hotel Surabaya
  • Novotel Hotel Surabaya
  • Novotel Surabaya
  • Novotel Surabaya Hotel
  • Surabaya Novotel
  • Novotel Surabaya Hotel And Suites Java
  • Novotel Surabaya Hotel Surabaya

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.


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