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Get an overview of this hotel4-star hotel with full-service spa and free valet parking

Location

Situated in Surabaya, this spa hotel is 0.8 mi (1.4 km) from Royal Plaza Surabaya and within 3 mi (5 km) of Surabaya Zoo and City of Tomorrow. Al Akbar Mosque and Surabaya Town Square are also within 3 mi (5 km).

Hotel Features

A full-service spa, a restaurant, and an indoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.

Room Amenities

All 162 rooms feature thoughtful touches like free minibar items and slippers, along with conveniences such as sitting areas and refrigerators. Free WiFi and 24-hour room service are standard, as are LCD TVs with satellite channels.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, The Alana Surabaya features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and high-speed wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and a meeting room. 2 meeting rooms are available. This Surabaya hotel also offers a children's pool, spa services, and tour/ticket assistance. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Onsite self parking and valet parking are complimentary.

The Alana Surabaya has designated areas for smoking.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Total number of rooms - 162 
  • ATM/banking 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Fitness facilities 
  • Full-service spa 
  • Designated smoking areas 
  • Billiards or pool table 
  • Grocery/convenience store 
  • Tours/ticket assistance 
  • Free WiFi 
  • Computer station 
  • Laundry facilities 
  • One meeting room 
  • Free valet parking 
  • Poolside bar 
  • Luggage storage 
  • Restaurant 
  • Year Built 2013 
  • Number of meeting rooms - 2 
  • Free self parking 
  • Spa services on site 
  • Children's pool 
  • Indoor pool 
  • Television in common areas 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Grocery/convenience store  
  • Laundry facilities  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking

Room Amenities

  • Premium TV channels 
  • Separate sitting area 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Phone 
  • Refrigerator 
  • Coffee/tea maker 
  • Free bottled water 
  • Minibar (stocked, free items) 
  • Daily housekeeping 
  • Turndown service 
  • Rainfall showerhead 
  • In-room massage available 
  • Slippers 
  • Hair dryer 
  • In-room safe 
  • Desk 
  • Electric kettle 
  • Blackout drapes/curtains 
  • Satellite TV service 
  • Free WiFi 
  • Room service (24 hours) 
  • LCD TV 
  • Rollaway/extra beds (surcharge) 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 

Where to Eat

Oryza Coffee Shop - This coffee shop specializes in international cuisine and serves breakfast, lunch, and dinner.

Cinnamon Cake Shop - This café serves light fare only.

Phoenix Lounge - This lobby lounge specializes in regional cuisine and serves lunch and light fare.

Late night fare is available from 24-hour room service.

Nearby Things to Do

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Bodhi Wellness Center Spa. Services include massages. The spa is equipped with a spa tub.

  • Spa tub in spa 
  • Massages 

Hotel Policies

Check-in

Check-in time starts at 1 PM

Check-in time ends at 2 PM

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.
Guests planning to arrive outside of the posted check-in hours must notify the property in advance. Contact information can be found in the confirmation received after booking reservation.

Check-out

Check-out time is 12:30 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 380000.00 per stay.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: IDR 135000 per person (approximately)
  • Airport shuttle fee: IDR 275000 per vehicle (one way)
  • Rollaway bed fee: IDR 380000.00 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


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