Ratings based on 207 Verified Reviews

4.0 out of 5
83% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from bristol

Good value, welcoming

Posted Sep 23, 2017
Pros: Friendly atomspere
Cons: All good
Enjoyed my stay, arrived later than anticipated, but was accomdated no issues
4 out of 5
Recommended
for Everyone
by A verified traveler from Sudbury UK

Only one night but good stay

Posted Sep 11, 2017
Pros: Convenient - and the free parking was an added bonus
Stayed here as was convenient for a family event - comfortable room. Didn't stay for breakfast but the menu looked appetising
Comment from Hotel Management
Sep 11, 2017 by Tarun, Hotel Management
Dear Guest, Thank you very much for your feedback. We look forward to welcoming you again at the Holiday Inn Kingston South. Kind Regards Reservations
3 out of 5
by A verified traveler from wales

Convenient to Hampton Court

Posted Sep 9, 2017
Pros: A 10 minutute walk along the Thames to the River Restaurants .
Location: Hampton Court Palace.
Pleasant staff. Room ok but couldn't control the air conditioning so turned it off.
Comment from Hotel Management
Sep 13, 2017 by Tarun, Hotel Management
Dear Guest, Thank you very much for your feedback. Please feel free to contact our Reception Time if you are unable to change the temparture in your room during your next visit and we will be more than happy to assist. We hope to welcoming you again at the Holiday Inn Kingston South. Kind Regards Reservations
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 2, 2017
Very pleasant stay. Staff were very helpful. Fantastic breakfast. Yummy
Comment from Hotel Management
Sep 4, 2017 by Tarun, Hotel Management
Dear Guest, Thank you very much for your feedback. We will look forward to welcoming you again. Kind Regards Reservations
4 out of 5
by A verified traveler from Worcestershire

Close to Hampton Court

Posted Aug 29, 2017
My wife and I used this hotel as a base to explore Hampton Court staying just 1 night. The hotel is fine but we found the bed very uncomfortable!
Comment from Hotel Management
Sep 4, 2017 by Tarun, Hotel Management
Dear Guest, Thank you very much for your feedback. We will look forward to welcoming you again at the Holiday Inn Kingston South. Kind Regards Reservations
5 out of 5
Recommended
for Everyone
by A verified traveler from Barnard Castle

Excellent location near the Thames

Posted Aug 22, 2017
Pros: Nice appearance and fantastic if you get a room overlooking the picturesque Thames.
Cons: For such high rates I suggest at least a continental breakfast be included. The Holiday Inn Express does a free breakfast.
I found no fault with the hotel, except the bar service. All I wanted with a quiet pint was a bag of peanuts, but the barman said they had none and with poor communication offered something about 'roast nuts'. The nuts and the pint of lager came to £9.98. The bar prices were not readily on view and the prices extremely high. Perhaps the people of Surrey can afford such luxuries. The hotel itself could not be faulted. The reception staff extremely efficient and friendly.
Comment from Hotel Management
Sep 4, 2017 by Tarun, Hotel Management
Dear Guest, Thank you very much for your feedback and has been passed on to the relevant department managers to look into for improvements. We will look forward to welcoming you again at the Holiday Inn Kingston South. Kind Regards Reservations
5 out of 5
Recommended
for Everyone
by A verified traveler from Southampton

Lovely hotel on the banks of the Thames

Posted Aug 18, 2017
Pros: Cleanliness of hotel and friendly helpful staff.
Cons: Have a light throw for the bed in the room
Location: Lovely 20 min walk along the bank of the Thames to town square.
Excellent room, very quiet and comfortable. Quilt was great for my wife but too hot for me. Had to sleep with legs and torso uncovered.
Comment from Hotel Management
Sep 4, 2017 by Tarun, Hotel Management
Dear Guest, Thank you very much for your feedback. We hope to make you next stay with us as expected through your feedback. We will look forward to welcoming you again at the Holiday Inn Kingston South. Kind Regards Reservations
5 out of 5
by Peter

Great location, clean and comfy hotel

Posted Aug 13, 2017 on Hotels
Great location with very comfy and clean rooms, large bed and helpful staff
Comment from Hotel Management
Sep 4, 2017
Dear Guest, Thank you very much for your feedback. We will look forward to welcoming you again at the Holiday Inn Kingston South. Kind Regards Reservations
4 out of 5
by Kathleen

Posted Jul 30, 2017 on Hotels
It was nice, just far away from places I wanted to go.
Comment from Hotel Management
Sep 4, 2017
Dear Guest, Thank you very much for your feedback. We will look forward to welcoming you again at the Holiday Inn Kingston South. Kind Regards Reservations
3 out of 5
by Dee

Posted Jul 18, 2017 on Hotels
Comment from Hotel Management
Sep 11, 2017
Dear Guest, Thank you very much for your feedback. We look forward to welcoming you at the Holiday Inn Kingston South. Kind Regards Tarun Todi Reservations