Ratings based on 45 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
86% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from NYC

Nice hotel, not great spa

Posted Sep 26, 2016
Pros: The interiors (main spaces, and rooms) were all nicely designed and pleasant to be in. The food was great and the staff was very nice
Cons: The quality of actual spa services (pedicure chair/ better nail technician/ better massage therapists)
Location: Location is fine, no real issues.
The hotel staff is so nice, and accommodating. The rooms are clean, and nice. Our view was not great (9th floor out back of hotel), and the spa services were not up to par. I didn't have the heart to tell the employees at the time, but the massages and pedicures/ manicures were not good at all. The staff was all so nice, I just couldn't bear to tell them. The spa itself was beautiful and the woman behind the desk (manager) was SO nice. I just don't feel that the actual spa services fit their setting and managerial employee's quality. The back massage felt more like a half hearted back rub from a significant other, after a fight and a long day. I was not given a towel after the hot tub, so my slippers and robe were wet for the remainder of the spa day services (cold/ uncomfortable). The pedicure was in an uncomfortable armchair, where you put your foot up on the woman's lap... where she proceeded to make my nails look worse than what I came in with, while I sat uncomfortably with one foot in a luke warm tub of water covered in plastic on the floor. They also only have 7 nail polish colors to choose from. I actually had to redo my nails as soon as I got home as they were made jagged by her filing, and not fully covered with polish. Overall, they try really hard and I tried so hard to relax, but the spa services were just not relaxing.
5 out of 5
by A verified traveler

I'll be back

Posted Aug 6, 2016
One of the best hotels I've stayed at and I'm a Hyatt Diamond member where I always get upgraded to suites all over the world but this hotel is definitely in my top 10 places to stay
4 out of 5
by A verified traveler

Fantastic located hotel to relax

Posted Jun 1, 2016 on Hotels
Great place to reply and enjoy Lima even it is a little far away from Mirafloris but awesome hotel amd great view & rooms
5 out of 5
by A verified traveler from New York / New Jersey

Comfortable and cozy. Nice staff.

Posted May 3, 2016
I have stayed here 3 times and will do so again. Polite staff, quiet location...good room service. The rooms are very modern / contemporary. Very relaxing and I enjoy it a lot.
3 out of 5
by Jean P

Good hotel bad personal

Posted Mar 7, 2016 on Hotels
Very good bedroom, the only problem is the personal working in the hotel is unprofessional, the free taxi services is very rude, the hotel area is dead zone.
5 out of 5
by A verified traveler from New Jersey

Very cozy

Posted Feb 25, 2016
Nice hotel. Very cozy contemporary room! Bathrooms are well designed! Staff friendly!
5 out of 5
by A verified traveler


Posted Jan 30, 2016 on Hotels
Increible experiencia; el hotel hermoso, la atencion perfexta, todo estaba limpio, la zona es muy tranquila y bien ubicada. Super recomendado!
4 out of 5
by A verified traveler

Perfect stay for business trip

Posted Nov 13, 2015 on Hotels
Feeling great for the stay Hotel provide free taxi to Jockey plaza Although hotel location not very near to any scenic area but I found it was perfect for my business trip to stay near my customer. La Molina just near by with good restaurant too
5 out of 5
by A verified traveler

Hotel location in a very nice neighborhood

Posted Oct 28, 2015 on Hotels
Weekend in Lima Peru, very nice hotel quiet , relaxing , no complaints, the service very good
5 out of 5
by A verified traveler from sydney

Clean,quite and comfortable.

Posted Sep 9, 2015
Pros: Service
Cons: Very little
Location: Distance from city
A bit far away from town,have to put up with heavy traffic,but very relaxing...great staff.