Ratings based on 56 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
Posted Jul 14, 2017 on Hotels
by A verified traveler
Nice, clean and large roomsPosted Nov 17, 2016 on Hotels
Great, large, comfortable rooms. Hotel itself not too amazing (entrance, lobby, breakfast restaurant) but rooms very nice.
for Couplesby A verified traveler from NYC
Nice hotel, not great spaPosted Sep 26, 2016
Pros: The interiors (main spaces, and rooms) were all nicely designed and pleasant to be in. The food was great and the staff was very nice
Cons: The quality of actual spa services (pedicure chair/ better nail technician/ better massage therapists)
Location: Location is fine, no real issues.
The hotel staff is so nice, and accommodating. The rooms are clean, and nice. Our view was not great (9th floor out back of hotel), and the spa services were not up to par. I didn't have the heart to tell the employees at the time, but the massages and pedicures/ manicures were not good at all. The staff was all so nice, I just couldn't bear to tell them. The spa itself was beautiful and the woman behind the desk (manager) was SO nice. I just don't feel that the actual spa services fit their setting and managerial employee's quality. The back massage felt more like a half hearted back rub from a significant other, after a fight and a long day. I was not given a towel after the hot tub, so my slippers and robe were wet for the remainder of the spa day services (cold/ uncomfortable). The pedicure was in an uncomfortable armchair, where you put your foot up on the woman's lap... where she proceeded to make my nails look worse than what I came in with, while I sat uncomfortably with one foot in a luke warm tub of water covered in plastic on the floor. They also only have 7 nail polish colors to choose from. I actually had to redo my nails as soon as I got home as they were made jagged by her filing, and not fully covered with polish. Overall, they try really hard and I tried so hard to relax, but the spa services were just not relaxing.
for Everyoneby A verified traveler
I'll be backPosted Aug 6, 2016
One of the best hotels I've stayed at and I'm a Hyatt Diamond member where I always get upgraded to suites all over the world but this hotel is definitely in my top 10 places to stay
for Everyoneby A verified traveler from New York / New Jersey
Comfortable and cozy. Nice staff.Posted May 3, 2016
I have stayed here 3 times and will do so again. Polite staff, quiet location...good room service. The rooms are very modern / contemporary. Very relaxing and I enjoy it a lot.
by Jean P
Good hotel bad personalPosted Mar 7, 2016 on Hotels
Very good bedroom, the only problem is the personal working in the hotel is unprofessional, the free taxi services is very rude, the hotel area is dead zone.
for Everyoneby A verified traveler from New Jersey
Very cozyPosted Feb 25, 2016
Nice hotel. Very cozy contemporary room! Bathrooms are well designed! Staff friendly!
by A verified traveler
Hotel location in a very nice neighborhoodPosted Oct 28, 2015 on Hotels
Weekend in Lima Peru, very nice hotel quiet , relaxing , no complaints, the service very good
for Everyoneby A verified traveler from sydney
Clean,quite and comfortable.Posted Sep 9, 2015
Cons: Very little
Location: Distance from city
A bit far away from town,have to put up with heavy traffic,but very relaxing...great staff.
by mario from florida
quiet placePosted Jun 21, 2015 on Hotels
nice place, I recomend this hotel if you want relax.