Ratings based on 339 Verified Reviews

4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from kelowna

Posted Jan 17, 2018
Room was good and the staff was very nice. We did a late night check in without any issues and was given a free room upgrade.
Comment from Hotel Management
Jan 18, 2018 by Judy - GSM, Hotel Management
Thank you for your kind review. We appreciate you business and look forward to providing you with superior accommodations in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 13, 2018
Peter the customer service/front desk man was so nice and helpful and very friendly!
Comment from Hotel Management
Jan 16, 2018 by Judy - GSM, Hotel Management
We are so pleased to see you've enjoyed your stay with us. Thank you for your kind feedback and we look forward to providing you with superior service again in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler from Wa

Nice hotel, lots of parking.

Posted Dec 21, 2017
Friendly staff, clean, good breakfast, stayed one night.
Comment from Hotel Management
Dec 21, 2017 by Judy - GSM, Hotel Management
Thank you for your kind review. We are glad to have made your stay a comfortable one. We look forward to providing you with superior accommodations again the next time you're in the area!
5 out of 5
by A verified traveler

Posted Oct 1, 2017 on Hotels
New hotel with convenient location in Surrey. Lots of dinner options within a mile or two. Free breakfast was OK - but would have liked more fruit, and wan't sure that the thin plastic tableware would be able to saw through the sausage patty without snapping. Flat-panel TV was really small, with two remotes needed. The bed was really comfortable, and the climate-control system was unobtrusive. Our room was on the first floor, and was spacious with a high ceiling. Overall a very pleasant experience!
Comment from Hotel Management
Oct 3, 2017 by GSM, Hotel Management
Thank you for your kind words and positive review. We are so glad to see you've enjoyed your stay. We look forward to seeing you again the next time you're in Surrey!
5 out of 5
by Susan

Mom's 80th

Posted Sep 26, 2017 on Hotels
Super breakfast. Used room with pull out sofa and that was very comfy
Comment from Hotel Management
Sep 29, 2017 by GSM, Hotel Management
Thank you for your positive review. I'm glad to see we were able to keep you comfortable. We look forward to seeing you again soon!
5 out of 5
by Dudley

Posted Sep 25, 2017 on Hotels
Comment from Hotel Management
Sep 29, 2017 by GSM, Hotel Management
Thank you for your positive review. We look forward to seeing you again soon!
5 out of 5
by Susan

Posted Sep 23, 2017 on Hotels
Good value
Comment from Hotel Management
Sep 29, 2017 by GSM, Hotel Management
Thank you for sending you feedback. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 22, 2017
Professional and helpful staff every day that I stayed.
Comment from Hotel Management
Sep 22, 2017 by Judy - GSM, Hotel Management
It's great to see our staff was able to assist you throughout your stay! We look forward to providing you with exceptional service again in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler from Armstrong BC

Nice basic hotel

Posted Sep 19, 2017
A good inexpensive hotel with reasonable access to downtown Vancouver.
Comment from Hotel Management
Sep 19, 2017 by Judy - GSM, Hotel Management
Thank you for your review. We look forward to providing you with comfortable stays in the future!
5 out of 5
by Linda

It's the little things!

Posted Sep 15, 2017 on Hotels
Excellent Staff! The little extras go a long way. Nice little touches, such as the night lights in the bathroom, exceptional coffee, instructions for the shower, and 2 soft and 2 firm pillows for each bed. AND delicious chocolate chip cookies upon checkin! Highly recommend!!!
Comment from Hotel Management
Sep 19, 2017 by GSM, Hotel Management
Thank you for your kind words! It's great to see we were able to help make your stay a good one. We appreciate your business and look forward to seeing you again the next time you're in the area!