Ratings based on 87 Verified Reviews

3.9 out of 5
90% of guests recommend
4.3 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
1 out of 5
by Marcia

Dog friendly maybe ... People friendly NO!

Posted Feb 19, 2017 on Hotels
Was very disappointed as a whole, we booked this dog friendly hotel due to a weekend dog course we attended. Owners didn't seem friendly and was very unhelpful when asking for food. No food on the premises and had no idea where we could take a dog to eat out and sent us to the petrol station down the road. We was given the double room next to the shared bathroom which meant all the guests could be heard throughout the night and early hours of the morning using the toilet and shower. Our view out the window was the owners conservatory with skylight which meant we could see each other. Highly annoying when they had visitors downstairs with a loud TV, doors banging and loud voices. We hardly slept both nights we were there which disrupted our concentration for our course. Was also woken by field mice in the room running around and gnawing. The decor is like an 80s throw back. some one has done a bad job of putting silicone all round the shower and we couldn't even bring ourselves to wash there. All in all I would never go back there again.
Comment from Hotel Management
Apr 9, 2017
Thank you for your scathing and I must say unbelievable review of our guest house. As you had a dog in the room, to say you also had mice in the room as well is the most unbelievable! Not much of a dog? There is also no proof in the room of mice, let alone field mice? If any of which you said was true then why did you not inform us of it at the time? I can only come to the conclusion that your dog did not preform the way you were hoping and you decided to vent your anger on us.
3 out of 5
by Min yi

This traveler left a rating score only Posted Aug 9, 2016 on Hotels
2 out of 5
by Dawn

This traveler left a rating score only Posted Aug 1, 2016 on Hotels
3 out of 5
by sheila from Winchester

Posted Jul 22, 2016 on Hotels
The mattresses were not comfortable. Quiet.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 20, 2016 on Hotels
2 out of 5
by A verified traveler

where not to return

Posted Jun 14, 2016 on Hotels
Welcome miserable. Charging 4% for using card disgrace. Worst of all no hand wash basin in the toilet. So one had to use the toilet, then handle the door go to own room and wash hands leaving germs on all handles.
5 out of 5
by Elaine from Vancouver Canada

Thumbs up

Posted Jun 8, 2016 on Hotels
I only stayed one night but it fitted my needs exactly, and what really nice is they gave me £5 back for the taxi to the airport
4 out of 5
by Brian from Shrewsbury

Posted May 31, 2016 on Hotels
Only one night and arrived late but was lovely area and very comfortable
2 out of 5
by Angela McCarthy from USA

was dissappointed

Posted Mar 17, 2016 on Hotels
I left my ring & earrings on the windowsill, emailed the same day I checked out and was told they were not found. Don't really think the owners took them, not much value other than sentimental, but dissappointed not to get them back and to know that someone on the property kept them :(
5 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte, NC

Great place near Gatwick

Posted Mar 17, 2016
The place is great, except parking is tricky. The lite breakfast is very light.