Ratings based on 134 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from croydon
Nice hotelPosted Nov 10, 2015
Stayed for a wedding rather than at the more expensive Mercure down the road , was nice a clean, comfy beds and not bad atall for the money , staff were helpful
by A verified traveler from plymouth
Jaded!Posted Oct 2, 2015
Wonderful position, great building, but all a little sad. Poor choice of beers, And even worse selection of wine- the Pinot was awful, a view shared by several people in the bar. The food tasted ok but the presentation was very lacklustre. Breakfast was ok- poached eggs ordered and delivered not quite done! Staff very pleasant, but v.youngband I guess working to tight budgets- not balanced by budget charge!
for Everyoneby A verified traveler from Rye, NY
Old fashioned charmPosted Sep 7, 2015
Pros: Old fashioned charm, with comfortable queen beds in the garden wing. Good amenities in the room (tea, coffee, iron, hairdryer, fridge and TV)
Cons: Heating and air conditioning should be fully automatic. I suffered in cold conditions as air con, although set to 30C, did not heat the room.
Location: Quiet town with decent walks nearby and train line to London
I've stayed here on several occasions as it is close to family in the Dorking area, but it is really the only decent choice. It is in a great location, being right in the middle of Dorking, and the restaurants and train stations are an easy walk away. The rooms do vary a bit in size and quality though - those in the main building are older and smaller for example.
by A verified traveler from Sydney
Convenient location in Dorking. Quiet roomPosted Aug 31, 2015
Reception desk at back a bit grubby looking. Staff offered no communication at all, no welcome, no smile! Room ok but very small and grimy in need of makeover for superior room that we booked. Breakfast food good and plentiful, but once again staff who did not have any idea about hospitality. Decor very tired and dated.
for Business Travelersby Greg from BUXTON
Hotel of two halves?Posted Aug 12, 2015 on Hotels
I've stayed at this hotel lots of times now as it is in a great location for what I need but it really depends on whether you stay in the old building or the newer bit at the back as to the quality of the experience. The rooms in the old building have character and charm with slightly faded quality but are definitely better than the other rooms at the back of the courtyard. The more modern block boast air con but it's never worked any time I've stayed and the quality of the finishes in the rooms and corridors are very worn out. This time I turned up to find the mornings dirty dishes from breakfasts still lining the corridors and again the air con not working. I've never used the restaurant as the range and quality of drinks in the bar has always put me off and the service lack lustre. There are some nice restaurants in Dorking so no need to take the chance. I have let the reception know about issues but they never write anything down and I doubt ever tell anyone that can fix them. Having said all that...for the price I paid its been ok just for a place to sleep and it is slightly better than the travelodge
for Couplesby A verified traveler
Posted Aug 4, 2015 on Hotels
Var bare kort innom på vei til et sted vi leier hvert år, og i år ville vi prøve noe annet enn London som mellomstasjon, så anmeldelsen er basert på et svært kort opphold. Hotellet var svært hyggelig, og personalet var helt fenomenale.
for Familiesby Jonathan from Wetherby
Great staffPosted Aug 1, 2015 on Hotels
Ideal for a short stay. Staff are excellent. Location is town center but it is still quiet.
for Couplesby Marie from Picton, NSW
Great location, full of character - but needs TLC.Posted Jul 29, 2015 on Hotels
Stayed at the White Horse to visit family in Dorking. The hotel is a beautiful old pub dating back to the 15th century and is full of character. The rooms are, however, very dated and in desperate need of renovation. The en suite bathroom was old and rather battered, the over-bath shower delivering a dribble rather than a shower. The location is ideal for central Dorking and parking was available to the rear of the building. We did not eat in the hotel and cannot, therefore, comment on this.
for Couplesby michael
Dorking excellencePosted Jul 25, 2015 on Hotels
Very nice oldy hotel in a prime location.
for Familiesby Roger from Bristol
Happy visitPosted Jul 25, 2015 on Hotels