Ratings based on 117 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Nice hotel close to main road linksPosted Sep 5, 2015
Helpful staff, comfortable room, gym facilities are good and breakfast includes a great selection.
for Couplesby graham
Posted Jun 24, 2015 on Hotels
for Business Travelersby Hatice from Hertfordshire
Good hotel would stay againPosted May 20, 2015 on Hotels
Really pleased with our stay, room was perfect & very clean. Staff were very friendly. Would stay again without hesitation. Pool & leisure facilities were nice too
for Personal Eventby Kieran from Bristol
I will not stay here again.Posted May 19, 2015 on Hotels
Awful welcome. Receptionist was almost plain rude. Room 318 was a long walk from reception. When I asked for directions she tutted before giving them to me. The toilet seat had dried urine on it. The rooms are comfortable and the bathroom fine, if a little dated. Wifi did not work. Was told it my my ipad and laptop that were the problem. Other guest mentioned lack of wifi. Bar staff were very attentive and hospitable. Venue is popular with wedding receptions as 3 took place over my weekend stay. Main car park filled up quickly but huge parking area a short walk from reception.
for Familiesby Roger from St Leonards
Good but...Posted Apr 23, 2015 on Hotels
All good apart from air con unit outside my room which was noisy
for Business Travelersby Yuri
Posted Apr 21, 2015 on Hotels
for Business Travelersby A K from Lincolnshire
An OK place that should be so much more.Posted Apr 8, 2015 on Hotels
Just an OK place where everything is always but never more than adequate. Staff are always nice but rarely great. Room quality OK but nothing special. Bar/Restaurant food OK but nothing special. Location easy to access but not within walking distance of anywhere of interest. Leisure facilities a welcome addition but the pool is small and more for quick dippers than keen swimmers. Can be good or poor value in equal measure dependent on price which can vary wildly at any time of year. Should have more going for it, than it does currently.
for Couplesby maggie from uckfiled
Comfortable beds,warm cosy room. 5 star visit.Posted Mar 5, 2015 on Hotels
this was our second visit. really comfortable beds, warm room, heating on all night if needed, room on ground floor close to exit, no noise from other guests or road -really nice facilities, will always use this hotel when in the area.
for Business Travelersby A verified traveler
GreatPosted Feb 14, 2015 on Hotels
Stayed here for business, hotel was clean and staff were friendly and very attentive. Only small issue was the sound of traffic from the nearby road.
for Business Travelersby David from Manchester
Good hotel, convenient location...Posted Feb 2, 2015 on Hotels
Have stayed in this hotel a lot, never had any problems. Convenient location, although the rooms at the front of the hotel are next to the A31, so may be an issue if you're a light sleeper. Excellent gym, pool, sauna, steam room etc, and although I rarely eat in the restaurant, on the occasions I have, it has been good quality.