Ratings based on 131 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from kent

Lovely hotel next to a river, very picturesque.

Posted Jul 31, 2016
Lovely staff, great setting, food was excellent, really enjoyed our dinner and breakfast. Room was clean and well presented. The only downside was a big wet patch on the bedroom floor as by the time someone was going to inspect it we we off to a wedding so we put bathroom mat on wet patch to save us from getting wet feet. Otherwise we really enjoyed our stay here.
5 out of 5
by A verified traveler

Bar Staff

Posted Jul 17, 2016
The whilst very polite were slow when waiting tables Otherwise the stay was perfect!!
5 out of 5
by leila from Colchester

AWFUL BATHROOM, LOVELY HOTEL AMAZING SURROUNDING

Posted May 23, 2016 on Hotels
BATHROOMS NEED RENOVATING MAJORLY! THIS HOTEL IS LOVELY HOWEVER DATED FURNITURE IN ROOM AND DISGUSTING SHOWER CURTAIN LETS IT DOWN MAJORLY! WE ARE IN ERA WHERE NICE CLEAN SHOWER WOULD DO MUCH BETTER THEN A GROTTY BATH AND A SHOWER CURTAIN! IT WAS ALSO SO NARROW THAT IT KEPT STICKING TO OUR WET BODY WHILE IN THE SHOWER GIVING US GOOSEBUMPS! PLEASE REPLACE YOUR DATED BATHS AND SHOWER CURTAINS WITH SOMETHING MORE MODERN SOMETHING THAT WILL RESEMBLE THE REST OF YOUR LOVELY HOTEL!
4 out of 5
by Justin from Leeds

A little underwhelming but could have been great!

Posted May 21, 2016 on Hotels
Lovely location by the river, near to the company I needed to visit in Staines but... hotel room was "compact" by which I mean I had to turn sideways to get around the bed. Pillows were those horrible things that have no substance. Everyone has different preferences but there were no options. Blackout material was good but curtain not thought through so gaps around it let light in. Mirrors with misting under the glass so it made it difficult to see clearly. Lighting a little dim. Could have been a great experience but... it wasn't.
4 out of 5
by Iain

This traveler left a rating score only Posted May 7, 2016 on Hotels
4 out of 5
by gordon

This traveler left a rating score only Posted May 5, 2016 on Hotels
5 out of 5
by Virmala from Hounslow

Would definitely stay there again

Posted May 3, 2016 on Hotels
Had a wonderful spa break everything was good
4 out of 5
by A verified traveler

A lovely stay,great location for exploring!

Posted May 3, 2016 on Hotels
Really lovely hotel with quirky touches,staff excellent with great attention to detail. Pool and spa area really nice. Overall a great one night escape!
4 out of 5
by Alexander

This traveler left a rating score only Posted Apr 6, 2016 on Hotels
5 out of 5
by A verified traveler

Lovely hotel on the Thames

Posted Mar 21, 2016
Pros: Room was lovely, extra touches of good quality toiletries.
Cons: Robes in the bedrooms were very small, and not very nice.
Lovely hotel, nice spa facilities, friendly staff, excellent breakfast. recommend the cocktails!👍