Ratings based on 243 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from temecula, ca

The hotel was convenient, comfortable and clean

Posted Nov 7, 2015
The hotel was easy to access from the highway. Staff was very friendly and helpful. Rooms were comfortable and clean.
Comment from Hotel Management
Nov 13, 2015 by Larry, Hotel Management
Appreciate your comments and feedback. Glad you found our property easily and our staff friendly and helpful. We strive to make each guest stay comfortable.
3 out of 5
Recommended
for Business Travelers
by Mark

Posted Oct 18, 2015 on Hotels
It's ok nothing special, but not much in the area... Worked for what I needed!!
Comment from Hotel Management
Oct 20, 2015 by Jarrett, Hotel Management
Appreciate you staying with us.
3 out of 5
Recommended
for Everyone
by A verified traveler

Ok

Posted Oct 9, 2015
Ok hotel with nice location and breakfast. Nothing special.
Comment from Hotel Management
Oct 13, 2015 by Larry, Hotel Management
We appreciate your comments and staying with us.
3 out of 5
Recommended
for Getaway With Friends
by A verified traveler

So-so

Posted Sep 13, 2015 on Hotels
A little disappointed in this one. Not the cleanest but comfortable for a short stay
Comment from Hotel Management
Sep 22, 2015 by Jarrett, Hotel Management
Dear So-So, Sorry you were disappointed in our property, we work hard to satisfy our guests happy so that they have a great stay. We appreciate your feedback!
5 out of 5
Recommended
for Families
by Dawn from Las Vegas

Jackson wedding

Posted Sep 13, 2015 on Hotels
excellent
Comment from Hotel Management
Sep 22, 2015 by Jarrett, Hotel Management
Thanks for staying with us, we appreciate your excellent feedback.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Sep 9, 2015 on Hotels
Comment from Hotel Management
Sep 22, 2015 by Jarrett, Hotel Management
Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback!
3 out of 5
by A verified traveler

Look at the alternatives

Posted Aug 28, 2015
While Susanville does not have many choices, this is one to avoid when looking at your choices. An uncomfortable bed and a less than adequate breakfast make this hotel an uncompelling value.
Comment from Hotel Management
Sep 22, 2015 by Larry, Hotel Management
Dear Look at the alternatives, Sorry the bed wasn't comfortable and the breakfast didn't meet your expectations. We do appreciate your stay and will work on improving what we have to offer. We appreciate your feedback!
4 out of 5
Recommended
for Couples
by Alma

Posted Aug 25, 2015 on Hotels
It was nice.
Comment from Hotel Management
Aug 29, 2015 by Jarrett, Hotel Management
Alma, Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Best hotel in the area, by far

Posted Jul 27, 2015
Pros: The staff; plus it's walking distance to everything you need - 8 restaurants, including Starbucks, grocery store and Walmart.
Cons: The pool needs an upgrade and the TV's in the room need an upgrade as well.
Location: Lots is within walking distance, most importantly, a Starbucks right across the street. Definitely go eat at Lassen Ale Works - delicious food!
Coming to Susanville, CA isn't necessarily a joyful type of visit. It's an incredibly rural area, extremely isolated small-town, and there's not much diversity or options at all. But the High Country Inn hotel manager and staff make Susanville, CA feel like home. From the delicious hot sausage gravy and biscuits in the morning to the quick and responsive staff 24 hours, making sure my stay is perfect...it is true what they say, great people make a great business and a great business makes you want to come back. The High Country Inn is definitely managed and run by great people!
Comment from Hotel Management
Aug 12, 2015 by cybercme, Hotel Management
Thanks for taking a moment to review us from your most recent stay. We appreciate all guest feedback so that we can continue providing our best service for every guest. Safe travels wherever you may go! :-)
4 out of 5
Recommended
for Families
by Craig from Gardnerville

Nice place

Posted Jul 20, 2015 on Hotels
This hotel was clean and well located off the main road through town. Breakfast was well stocked with plenty of options.
Comment from Hotel Management
Aug 7, 2015 by Jarrett, Hotel Management
We always enjoy great comments like yours, especial to hear that the breakfast room was stocked to your liking.