Ratings based on 38 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler from Essex
Convenient location for the HotelPosted Jun 29, 2016
Cons: The kitchen
We arrived and were pleased with the location and the initial impression was good. No convenient restaurant nearby so had a meal at the hotel. Service was very slow, no comment on the food was invited. We ordered a well done and medium rare steak both of which were dry and very much overcooked, the accompanying chips/french fries were cooked in oil which had been scorched and had a burned taste . The deserts did not match the menu and appeared to be from a packet served with no finesse. We were hungry and ate the meal but should have complained at the time. Following this experience we omitted breakfast.
by A verified traveler from uk
Lovely staffPosted Jan 1, 2016
Could do with updating but outweighed by friendly & helpful staff
by A verified traveler
Posted Oct 29, 2015
The hotel met my needs for the duration of my stay. The staff were really helpful. The room was very clean.
by Steve from Chester
Tired, dated, in some disrepairPosted Aug 3, 2015 on Hotels
Hotel is dated and tired with masking tape holding a lot of carpet together. It is clean and the staff are reasonably friendly but the beds are terrible and I was awoken at 0410 by the water pipes screeching like a banshee. Lasted about 20 minutes and made the whole stay awful
by A verified traveler from Co Durham
Lovely location near canal and nature reservesPosted Jun 23, 2015
Relaxing and nice food. Rural location near motorway.
by Barry from International
Overpriced and overratedPosted May 26, 2015 on Hotels
Overpriced and overrated, family room was very small and dated and a long way away from the car park, so was a struggle with young kids and bags. Bed was very hard, no hotel information in the room, no room service menus, overall a VERY basic hotel. Bathroom was very clean, that's about the only good point.
by barry from UK travel
Very poorPosted May 9, 2015 on Hotels
Vile bathroom had poo on the door. The meal was from a cheap cafe but charged £18 for it will not be staying there again
by A verified traveler from Tunbridge Wells
Overall a nice place to stayPosted Apr 27, 2015
Pros: Nice friendly, helpful staff.
Cons: Room decor and a shower room upgrade rather long overdue.
Location: By the canal which was lovely for walking the dog. Only stayed o ernifht for meeting in Sutton Coldfield the next day.
Pleasant room with a comfy small double bed & en-suite shower facility which was all very clean. Old fashioned traditional decor but still very outdated. Great dog friendly hotel and lovely walks alongside the canal. Nice food served in the bar, friendly waiting staff, reasonably priced.
by A verified traveler from durham
A bit tiredPosted Mar 7, 2015
Ok but needs a refurb, limited food choice in both bar and restaurant
by A verified traveler
Posted Mar 6, 2015 on Hotels