Ratings based on 120 Verified Reviews

3.6 out of 5
75% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Central to everything, most within walking distanc

Posted Mar 10, 2017
Pros: Staff No 1 - friendly, happy and helpful
Cons: Perhaps a more varied menu - but am having to try and think of improvements
Location: Central to everythin
My hotel of choice in Suva, very relaxing place to stay
4 out of 5
Recommended
for Everyone
by A verified traveler from NZ

Great location, in Suva CBD, close to shops

Posted Feb 10, 2017
We thoroughly enjoyed our stay at the hotel. The hotel rooms are clean but more importantly the staff are so friendly. I particularly want to mention Joseph who was fantastic every time we approached him. He is such an asset for Tanoa hotel. For sure we'll return to the hotel when we aren't in Suva again.
1 out of 5
by A verified traveler from qld

Not in heart off city

Posted Jan 31, 2017
We went have breakfest and found cockrouch in the food also while we eating food it was on table and in bedroom really disappointed with the hotel but the staff is really friendly its is just about name i would like to get money back ??? Pls explain
1 out of 5
by A verified traveler

There is inserts in the room.

Posted Jan 29, 2017
Staff are very friendly but rooms are old. Insects everywhere. Pillows are terrible.
4 out of 5
Recommended
for Everyone
by A verified traveler from nz

Posted Jan 2, 2017
Good place to stay handy to city Should have more choices for breakfast example (cooked )
2 out of 5
by A verified traveler

Posted Oct 31, 2016 on Wotif
Pros: The staff try hard
Cons: Don't have too high expectations
Location: Handy to town centre
Be really careful and check that what you have booked and paid for is NOT charged for again e.g. free breakfasts, wifi. Take a copy of your booking with you and don't hesitate to get in touch with Expedia if you have "issues". Try to get things resolved before you check out
Comment from Hotel Management
Oct 31, 2016 by Mere, Hotel Management
Thankyou for your feedback and will look into the areas concerned to avoid repeat. Vinaka
3 out of 5
by A verified traveler

Good location and rooms just food needs focus

Posted Oct 30, 2016 on Hotels
Buffet breakfast is the worst i have had in fiji. The room service was great though. Rooms are good but cleaning needs attention only minor. Good location and yes the staff are friendly.
Comment from Hotel Management
Oct 31, 2016 by General Manager, Hotel Management
Thankyou for your review and will surely look into improving the areas that you have raised. Vinaka Mere
4 out of 5
Recommended
for Everyone
by A verified traveler from Nelson, NZ

Staff are always charming and helpful.

Posted Oct 26, 2016
Pros: Environment. Have stayed here on a number of occasions and would return.
Location: Easy walk into Suva
Amenities are good and service excellent. Staff call you be name
Comment from Hotel Management
Oct 28, 2016 by Mere, Hotel Management
Thankyou so much for your feedback. See you soon
1 out of 5
by A verified traveler

Disappointed

Posted Sep 15, 2016 on Hotels
Disappointed. Booking was a slow as they didn't have working email to confirm my booking. They wanted me to pay and book again. Room had cockroaches.
Comment from Hotel Management
Oct 29, 2016 by General Manager, Hotel Management
Thankyou for your feedback, and telling us more about our product and services, we will surely highlight this with the departments concerned. Vinaka Mere
5 out of 5
by Mohammed from Cook with Chef Yunus

Fiji Trip..cooking for orphanages

Posted Sep 1, 2016 on Hotels
Excellent, i am a chef, i was in Fiji to cook for all the orphanages around the country, after hard days of cooking, this was the best place to relax n start fresh again, thank you Tanoa
Comment from Hotel Management
Oct 28, 2016 by General Manager, Hotel Management
Vinaka Vakalevu Mohammed, much appreciated for your comment and see you soon. Vinaka Mere