Ratings based on 223 Verified Reviews

4.1 out of 5
81% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Sep 26, 2017 on Hotels
Comment from Hotel Management
Oct 5, 2017
Dear Value Guest, Thank you very much for your feedback. We will share this to the team. And we hope to welcome you in near future. Kind regards, Uwannee V.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

A hidden gem

Posted Sep 13, 2017
Pros: Amazing room
Cons: None
Location: Airport
I stayed only one night before my flight out of Thailand but I have to say that this hotel and residence is simply outstanding. Friendly staff, big and spacious room. The food at the restaurant was great.
Comment from Hotel Management
Sep 14, 2017 by Ann, Hotel Management
Dear Value Guest, Thank you very much for your feedback. We will share this to the team. And we hope to welcome you again in near future. Have a nice day. Kind regards, Uwannee V.
5 out of 5
by Tessa

Nice beds, smiley polite staff and great food!

Posted Aug 15, 2017 on Hotels
Great hotel, lovely staff, super food, just a bit further away from the airport than we would ideally have liked as had to fly back out early the next morning. But small thing really, overall the room, beds, service etc was fab
Comment from Hotel Management
Aug 17, 2017
Dear Value Guest, Thank you very much for your feedback. We will share this to the team. And we hope to welcome you again in near future please. Have a nice day! Kind regards, Uwannee Vongnarat
4 out of 5
by Lauren

Posted Jul 11, 2017 on Hotels
Comment from Hotel Management
Jul 13, 2017
Dear Value Guest, Thank you very much for your feedback. We will share this to the team. And we hop to welcome you in near future please. Have a nice day! Kind regards, Uwannee Vongnarat.
4 out of 5
by A verified traveler

clean hotel, i wish it was closer to airport

Posted Mar 11, 2017 on Orbitz
Location: very industrial location
they didn't have a king bed for my room and asked me to pay 1800 baht to upgrade room for king bed but I showed them my reservation for king bed and the staff made calls talked to manager and upgraded my room to a king bed for no additional cost. So it was a good experience overall.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 10, 2017 on Hotels
4 out of 5
by A verified traveler

Good

Posted Feb 21, 2017 on Hotels
Good
3 out of 5
by Kimberli

Room filthy and claustrophobic

Posted Feb 14, 2017 on Hotels
Our room was really dirty and extremely small. Barely fit the bed. We stayed here last year and our room was very comfortable and roomy. This was extremely disappointing this time. I dropped something that rolled under the bed and there was two inches of dirt under there. Quite disgusting. Service was fine, but I prefer clean.
Comment from Hotel Management
Feb 22, 2017 by General Manager, Hotel Management
Dear Value guest, Thank you very much for your feedback. Please accept our apologizes and we will get your feedback to improve our service to the best. We hope welcome you in the near future please. Thank you. Kind regards, Management Team
4 out of 5
by Katrina

Great place for pets and family

Posted Feb 12, 2017 on Hotels
I booked on hotels.com and never recieved a confirmation email for my booking . So I booked another hotel, then 5 days before my stay they finally emailed my booking so I had already booked another hotel, which left me with a double booking. The apartment was great , highly recommend it, also I had a dog so it is pet friendly but you have to pay an extra $1500 baht for dog . It is a long way from city centre, but it worked for us as we brought our dog to be sent to Australia
5 out of 5
by Bernard

Impeccable Service

Posted Feb 1, 2017 on Hotels
As an airport hotel, I must say that it is a first-class destination itself! My 3-day stay at the hotel was very enjoyable. I rate the staff service at this hotel the best amongst all the hotels that I've stayed in more than 30 years of my global travels.