Ratings based on 1,289 Verified Reviews

3.3 out of 5
64% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Australia

Worse ever hotel

Posted Dec 4, 2017
The room was dirty smelt like cigarette, not suitable for a family and kids at all. The worse part of staying here was the beds are like a rock so hard it hurt our backs. Regret staying here dont get fool buy the cheap rice near the airport
Comment from Hotel Management
Dec 11, 2017 by Front Office Manager - Miracle Suvarnabhumi Airpor, Hotel Management
Warmest greeting from Miracle Suvarnabhumi Airport! Thank you for sparing your valuable time to write and share your feedback following your recent stay at Miracle Suvarnabhumi Airport. We have looked at the various issues and have taken the step to rectify them to get the best result to improve all the points to their best. Kind regards, Pornsuang P. (MS) Front Office Manager - Miracle Suvarnabhumi Airport Hotel
3 out of 5
by A verified traveler

Posted Dec 3, 2017
I had to stay here overnight due to a layover and the staff were not friendly. Whenever I used the shower the water did not go down the drain properly. I thought the bathroom was going to flood due to the amount of water that was in the shower when I used it.
Comment from Hotel Management
Dec 11, 2017 by Front Office Manager - Miracle Suvarnabhumi Airpor, Hotel Management
Warmest greeting from Miracle Suvarnabhumi Airport! Thank you for sparing your valuable time to write and share your feedback following your recent stay at Miracle Suvarnabhumi Airport. We have looked at the various issues and have taken the step to rectify them to get the best result to improve all the points to their best. Kind regards, Pornsuang P. (MS) Front Office Manager - Miracle Suvarnabhumi Airport Hotel
2 out of 5
by A verified traveler from Cairo

bait and switch

Posted Dec 2, 2017
Pros: nothing
Cons: everything
Location: only reason to stay was close to airport
Booked in for an early morning flight. Checkin was painfully slow. Then told I was put in another building even though a room had been assigned to the main building. Had to wait til everyone checked in to be taken to the rundown smelly annex.
Comment from Hotel Management
Dec 4, 2017 by Front Office Manager, Hotel Management
Warmest greeting from Miracle Suvarnabhumi Airport! Thank you for sparing your valuable time to write and share your feedback following your recent stay at Miracle Suvarnabhumi Airport. We have looked at the various issues and have taken the step to rectify them to get the best result to improve all the points to their best.. Kind regards, Pornsuang P. (MS) Front Office Manager - Miracle Suvarnabhumi Airport Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Overnight stopover

Posted Nov 28, 2017
Pros: Only 10 minutes drive to Suvarnabhumi Airport by free hotel air conditioned shuttle
Cons: The beds are quite hard and not 4 star quality.
Location: The hotel is at the end of a road about 5 minutes walk from a busy main road which has the usual 7/11 supermarket and other shops and eating places.
Having stayed here before I had no hesitation in staying again before my flight back to England. Free return pick up to/from hotel is a bonus. The room is superb and my only complaint is that the bed is quite hard and certainly not up to UK standard. Breakfast is a varied buffet and plentiful.
Comment from Hotel Management
Dec 1, 2017 by Front Office Manager, Hotel Management
Dear Guest, Thank you for taking the time to write and share your thoughts on your recent stay at Miracle Suvarnabhumi Airport. We have reviewed the issues and have resolved to get good results. Finally, to improve the best spots.
4 out of 5
Recommended
for Everyone
by A verified traveler from BKK

Large room and just 15mins from airport

Posted Nov 25, 2017
Good stay, quiet place,near airport, large room, staff not smiling seem like sleepy all the time but helpful.
Comment from Hotel Management
Nov 29, 2017 by Front Office Manager, Hotel Management
Dear Value guest, Warm greetings from Miracle Suvarnabhumi Airport Hotel Thank you very much for sharing your experiences and feedback during your stay. We do appreciate all comments from our guest. We would like to once again to thank you for bringing this case to our attention. We are confident that your next stay at Miracle Suvarnabhumi Airport Hotel will be a memorable one. Please do not hesitate to provide us with any other comment to improve our service to the highest level. Wishing you a Miracle day! Bangkok, Thailand.
4 out of 5
Recommended
for Everyone
by A verified traveler from Doha, Qatar

Nice hotel, Impressive hospitality.

Posted Nov 21, 2017
Pros: For instance hospitality from the hotel Staff, nice buffet breakfast, free airport shuttle every hour.
Location: Good Location
I enjoyed my stay in the hotel in particular and Thailand in general.
Comment from Hotel Management
Nov 24, 2017 by Front Office Manager, Hotel Management
Warm greeting from Miracle Suvarnabhumi Airport Hotel Team! On behalf of all my staff, I would like to thank you for sharing your feedback and we are most grateful that you had a wonderful stay with us. We take pride of our friendly and helpful staff that is always on hand to assist every guest. On your next visit to Bangkok, we do hope to welcome you back to our hotel. Kind regards, Pornsuang P. Front Office Manager – Miracle Suvarnabhumi Airport Hotel
3 out of 5
Recommended
for Everyone
by A verified traveler from Australia

handy to the airport with free shuttle bus

Posted Nov 13, 2017
Pros: handy to airport and free shuttle bus
Cons: lighter, brighter carpet in hallways. Fix up venetian blinds in room.
We only over-nighted but it was clean and handy. Needs some updating and maybe lightening up. Nothing like the pictures on the internet. I wouldn't like to stay much longer. It was worth the rate we paid.
Comment from Hotel Management
Nov 15, 2017 by Front Office Manager, Hotel Management
Dear Value guest, Thank you for your feedback and review following your recent stay at Miracle Suvarnabhumi Airport Hotel. Other than room issue, I trust that you had a great stay and enjoyed service and facilities provided. Warmest regards, Pornsuang P. (MS) Front Office Manager - Miracle Suvarnabhumi Airport Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from Nakhonsawan

Nice hotel

Posted Nov 10, 2017
Great experiences. Everything working Lots of parking
Comment from Hotel Management
Nov 15, 2017 by Front Office Manager, Hotel Management
Warm greeting from Miracle Suvarnabhumi Airport Hotel Team! On behalf of all my staff, I would like to thank you for sharing your feedback and we are most grateful that you had a wonderful stay with us. We take pride of our friendly and helpful staff that is always on hand to assist every guest. On your next visit to Bangkok, we do hope to welcome you back to our hotel. Kind regards, Pornsuang P. Front Office Manager – Miracle Suvarnabhumi Airport Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 6, 2017
Good value. Booked this room for my son who enjoyed his stay immensely.
Comment from Hotel Management
Nov 8, 2017 by Front Office Manager, Hotel Management
Warm greeting from Miracle Suvarnabhumi Airport Hotel Team! On behalf of all my staff, I would like to thank you for sharing your feedback and we are most grateful that you had a wonderful stay with us. We take pride of our friendly and helpful staff that is always on hand to assist every guest. On your next visit to Bangkok, we do hope to welcome you back to our hotel. Kind regards, Pornsuang P. Front Office Manager – Miracle Suvarnabhumi Airport Hotel
3 out of 5
Recommended
for Everyone
by A verified traveler

Ok for an airport Hotel

Posted Oct 23, 2017
Pros: Location, shuttle
Would recommend for an airport location. Shuttle and check-in are good.
Comment from Hotel Management
Nov 4, 2017 by Front Office Manager, Hotel Management
Dear Value guest, Warm greetings from Miracle Suvarnabhumi Airport Hotel Thank you very much for sharing your feedback during your stay. We do appreciate all comments from our guest. Best Regards, Pornsuang P. Front Office Manager - Miracle Suvarnabhumi Airport Hotel