Ratings based on 5 Verified Reviews

2.6 out of 5
2.8 Room cleanliness
3.8 Service & staff
2.6 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Nara, Japan

I blame myself

Posted Nov 13, 2017
Pros: It was close to an event that I participated in.
Location: There is a MOS burger next door.
Upon arrival, the hotel did not have my reservation at hand and seemed to have trouble locating it at first. I paid and went to my room. It stank of cigarettes. I went back downstairs to see why I wasn't in a no-smoking room as requested. The hotel said it was only a request and they did not have any rooms wih two beds that are no smoking. 1. I blame myself for not checking. 2. Expedia needs to know that the hotel has no no-smoking rooms with two beds. I will never stay at the hotel again, nor will I ever use Expedia again.
4 out of 5
by Ali from London

Good service, needs a refurbishment soon

Posted Oct 29, 2013 on Hotels
Good service and very nice breakfast. We had a room looking out onto the lake which was nice. Room quite small and overall hotel feels like it is in need of a refurbishment soon. Everything clean and tidy though
3 out of 5
by A verified traveler from gumma


Posted Nov 15, 2017
ビジネスプランの素泊まりで利用。 ビジネスホテルとしては、普通。 温泉宿と思って期待すると、大変がっかりすると思います。 コンビニまでは遠いいです。
3 out of 5
by Masaki

This traveler left a rating score only Posted Oct 5, 2017 on Hotels
1 out of 5
by Dissatisfied from Sweden

The "spa" was terrible!!

Posted Jun 23, 2014 on Hotels
The room was unfortunately for smokers and smelled smoke of course, the carpet felt dirty. The bathroom was tiny and coloured yellow instead of white and scratched. The whole room could use a restoration. The "spa" with onsen and sauna for ladies was the most disgusting thing I ever witnessed or smelled. The changing room was fine but when I entered the room with the onset I instantly wanted to turn in the door because it smelled terrible, like something had died in there. There was water dripping out from the pool walls, in one area of the pool wall it was all green and looked like mould. There was even a bug walking on the edge of the pool. I didn't even want to step in to the water, it looked and smelled like you would definitely get sick if you did it. The sauna was okay. The onsen should definitly be closed and renovated immediately, as I can't imagine it is supposed to simmer water out of the pool and smell awful inside.