The property itself was fine. It was quiet and clean. Check in time is 3pm. However, we arrived at 4:45pm and were told that we would have to wait 10-20 minutes to go to our rooms because they were not cleaned yet. That turned out to be a 45 minute wait. It was 5:30 before we could get into our rooms. This wait caused an inconvenient delay to our schedule of planned activities. The elevator needs servicing because it felt like and sounded like it was on its last leg. I did not see the inspection certificate in the elevator though I did see something saying that it could be viewed in the manager’s office. The mattress was very firm…almost painful to me, but that’s my personal preference. The pillows were worn…like lumpy. I was underwhelmed and would not stay there again.