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Reviews of InTown Suites Extended Stay Atlanta - GA Suwanee

2 out of 5
InTown Suites Extended Stay Atlanta - GA Suwanee
95 Celebration Drive, Suwanee, GA

Reviews

6.0
Rating 10 - Excellent. 47 out of 310 reviews" "
Rating 8 - Good. 70 out of 310 reviews" "
Rating 6 - Okay. 80 out of 310 reviews" "
Rating 4 - Poor. 55 out of 310 reviews" "
Rating 2 - Terrible. 58 out of 310 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richeter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place and quiet area.
Stayed 14 nights in Feb 2024

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen equipped. Great Value.
Stayed 11 nights in Feb 2024

4/10 Poor

Steven

Business traveler
Disliked: Amenities, property conditions & facilities
You best bet if its a reallly low price because you get very little. This is purported as an "extended stay" accommodation. You need to bring EVERYTHING from a drinking glass to a coffee maker, silverware, tissues, dish soap, shower soaps and conditioners, pots, pans, etc. They litteraly give you nothing. So, unless you plan to stay for a few weeks, go elsewhere. Lots of people smoking weed all day long if you're into that scene...

10/10 Excellent

Azmat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good livable place
Stayed 12 nights in Oct 2023

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t check in no one was in the office it was locked with a note saying no water be back when fixed. Others standing at the door trying to find someone said they hadn’t had water in two days and no one in the office during that time!!!
Stayed 7 nights in Oct 2023

10/10 Excellent

Andreanna

Stayed 14 nights in Oct 2021

2/10 Terrible

O'Neal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2020

6/10 Okay

Brent

Liked: Cleanliness, staff & service, room comfort
Fair
Room is comfortable and clean. Came and fixed Shower on a Sunday. Area is convenient, and a safe environment. Only drawback, on my fiancées birthday, we saw a roach in the sink. But overall, a good value
Stayed 7 nights in Jun 2020

2/10 Terrible

Verified traveler

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 19 nights in Feb 2020

8/10 Good

Marquesta

Liked: Staff & service, property conditions & facilities, room comfort
Uptown
Warring is a calm manager and I like that. The room is convenient. The hotel is highway accessible and surrounded by restaurants. Close to stores as well.
Stayed 7 nights in Mar 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service
I didn’t like anything. Never going back! No house keeping. No phone. Room smelled horrible
Stayed 14 nights in Nov 2019

2/10 Terrible

Verified traveler

Traveled with family and small children, Business traveler
Never stayed they stayed that they didn’t have the room that I booked and closed at 7pm
Stayed 7 nights in Sep 2019

2/10 Terrible

T, Ft Lauderdale

Disliked: Staff & service, amenities, property conditions & facilities
Employee banged on my door. Insisted he check my room because i was in shower and refused house keeping. He told me someone there before me had crystal meth in the room. He then told me he checked and discovered that person had already checked out. I was beyond afraid at this point. I went to office and it was closed. The guy saw me and apoplogized. By this time im freaked out not knowing what would happen next. I had paid for 7 nights already thru orbitz. I will never recommened this property.
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 14 nights in Jul 2019

2/10 Terrible

Tony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Your better of sleeping in your car or in a park.
I didnt even get to stay there. After viewing the room I ran away from that property. It stunk of bums, smoke and alcohol. There was stains in the carpet, broken appliances, floor peeling up, chiped wood on the headboards and the smell of marijuana everywhere outside. Not a save of sanitary place to stay for any amount of time.
Stayed 7 nights in May 2019

2/10 Terrible

Autumn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
This place is disgusting. It needs to be torn down. The room I was shown was infested with bugs
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High deposit !!!
Did not impress me at all....

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very, Very rundown!
Front desk person not pleasant And would not smile.

2/10 Terrible

Katrina Balding, Lawrenceville

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
clerk refused two days in a row to giveme lite bul
horrible staff especially nite clerk

6/10 Okay

Ace, Tampa, FL

Liked: Staff & service
Disliked: Cleanliness
Ok Hotel Close to Race Track
Hotel was well priced and a great location however check in time was late at 3pm and the office closes at 11pm so you have to call a night guard to open up to check in. The rooms have a nice television and full kitchen but there were bugs and spots on the wall. Overall average but good for what I needed at the time.

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
It's okay
After a long 5-6 hour drive I just wanted to get in the bed. Upon checking in the guy at the front desk is upset and proceeds to have an attitude because I was checking in after 11p. Even threatened to not let me check in since I came in after the time.....but he did. He was very rude the entire time he was collecting my info. Once in the room it was pretty okay. It was clean although there was a hint of the smell of cigarettes even thought it's supposed to be a non-smoking room. I saw no bugs, the appliances ran great, the front door was jacked up tho. It wouldn't close unless I swiped my card from the outside and turned the knob. How ghetto is that!?

6/10 Okay

not to picky , Alpharetta Ga .

Liked: Staff & service, property conditions & facilities
Roaches !!! 😱🐜 bugs !!!
Nice place but bugs . Roaches and spiders . Really cute little roaches and spiders but they are still disgusting !!!

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you pay for
It was ok, I had to ask for towels because I didn't have any in my room. And there was something that kept biting me in the room. For the price its ok. Wish that the company would upgrade and provide service and have higher standards.

6/10 Okay

Buffy15

Traveling stop
Hotel is located near resturants the area is quite with no traffic

6/10 Okay

Buffy15

Liked: Cleanliness, staff & service, room comfort
Short stay
Very convenient location spacious room it can be nosey at times but overall for the price it is excellent

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
pittyful
Worst place I've ever stayed at!!!!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel
booking was quick, room was clean, had no problems. I recommend this hotel to anyone that needs a cheaper place to stay.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only if its your last resort
It was just OK! The front desk attendant was not very nice!! he had to get identification cards for EVERYONE staying in the room. I have never seen such thing. The refrigerator was not in working condition. I wouldn't stay here again.

2/10 Terrible

they aldo feels, g

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
slum room
When I was at this place the room assigned in 3 rd floor, she said no any other room. It was smelly and the carpet was dirty. Never clean that place . All the appliances was broken. Then when I complined move to another room all most same, but because of cold my daughter wants some place to sleep. Any this is not a motel or hotel. Don't ever try this one.

2/10 Terrible

Joe, Brooklyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't even go
Hickerson or Henderson what ever he's name was. Was very rude. Complainting that the office closes at 11 pm and that it was 1103 and I'm showing up. That he told then that 1045 is the last reservation. Then it went down hill from there. I would never go back. I rather sleep in my car.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

JOSE, Lawrenceville ga

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
sucks
No house keeping only for guests that stay for 5days or longer the mattress feel like they are 20 years old bad for your back will not stay ever again

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
Cannot give you a rating never stayed at this location. I did not give a higher rating because i could not get in to complete my reservation..The office was lock.

6/10 Okay

Alan, Fallsington, Pa

Liked: Staff & service
Good place to stay
Friendly staff, always helpful.Room was a little run down, but clean. Bed was comfortable, shower worked well, you get your own kitchenette. What more do you want for $50/night?

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad
I was charged two nights for a room infested with roaches, no help from staff and without a working phone in the room

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
director of operations
I stay there several times a week due to proximity... However they change the price from day to day for no reason.its shady on every level from clientele to business practices

8/10 Good

Binod khadka, California

Liked: Room comfort
Good
It need to clean every day

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were roaches and bugs everyehere... disgusting. For the price I expected more. Dont stay here!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Priscella, Augusta, Ga

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst clerk
The front desk clerk was very nasty and rude. He has no people skills at all. I've been to many hotels all over and this was by far the worst experience.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best attribute is location...
Not impressed at all. There were bugs and roaches. The bath tub had a big crack and hole that needed to be patched with me in the room because another room was not available. Except for the location, my experience was bad.

2/10 Terrible

moo man 22

Disliked: Cleanliness, staff & service, room comfort
Ants, smoking non-smoking rooms and ants
We checked in our non-smoking room to find out someone had been smoking in it. A lot... It wasn't a one time someone had smoked. It was bad. Then walked into the bathroom and found out we weren't the only ones staying in the room. A nice family reunion of ants were staying in the bathroom. I asked for another room but due to an event in the area (that we were going to) they only had one other room that was an actual smoking room. They said the only thing they could do about the ants was to call someone that would come in the morning. Or they could refund all of our money, but would have to leave. I quickly looked on the net, but due to the event every hotel in a 20+ mile radius was sold out. I would never stay here again.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
i guess it was ok
I achieved what I wanted there. I think that should say enough. Want expecting much. Was chest and quick. Front desk clerk was nice

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT
The only thing that i was unhappy was that i took my dvd player to watch our movies for our kids and we couldn't see them and on other hotels we never had that problem but other than that,everything was GREAT

6/10 Okay

Berenda, New York

Disliked: Cleanliness, staff & service, property conditions & facilities
In my reservations, I requested a non-smoking room, but upon check-in, I was informed that the only thing left was a smoking room. During check-in the desk receptionist took what sounds like a personal call on hee cell phone, and did not complete our check-in. We were helped by the other receptionist after she finished with her customer. When we arrived at our room, it reeked of cigarette smoke and I used an entire can of Lyon and the toilet was not bolted to the floor, it rocked when I sat on it.

8/10 Good

Big Playa

Liked: Cleanliness
Night on the Town
I was actually surprised at how comfortable the bed was. I wasn't expecting 5-star, so I wasn't disappointed. I was actually surprised.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel Staff Experiance
I book hotel rooms all over the country through out the year for extended periods of time. In the 6 yrs I have been doing this I have NEVER had an experiance like I did with this place. At one point the guy at the front desk told me he was "sick of dealing with me". This was of course after I had spent a few thousand dollars... to which he informed me "he didn't care what I spent there". The guy kept telling me we didn't have enough rooms booked and he was going to kick my guys out. When in fact we had MORE THEN ENOUGH rooms. But he was so busy talking down to me that he over looked that fact... And the Manager isn't much better.

4/10 Poor

curt

Disliked: Cleanliness, property conditions & facilities