Ratings based on 70 Verified Reviews

4.1 out of 5
100% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by Roger

Posted May 30, 2017 on Hotels
Comment from Hotel Management
Jun 30, 2017
Thanks for your kind comments, We are encourage to provide better and creative services to all residents, please allow me to introduce you to Ascott, the largest global serviced residence management group, introduces and works on "lifestyle" concept. We look forward to welcoming you again at any one of our serviced residences.
5 out of 5
by joseph

great service apartment for comfort & value

Posted May 2, 2017 on Hotels
service apartment venue close proximate to city center, great location to navigate around.
Comment from Hotel Management
May 9, 2017 by Inka, Hotel Management
Thank you for your feedback,Apartment is located in CBD center,walk 5 minutes there are shopping malls, supermarkets, Japanese and Korean cuisine,the apartment has a different breakfast menu every month. look forward to your next time.
5 out of 5
by A verified traveler

Great hotel at a fair price

Posted Nov 13, 2016 on Hotels
Whenever I am in Suzhou, this is my hotel of choice. Nice studio type apart/hotel rooms, Buffet breakfast is perfect...good selection and fresh. Staff is super helpful and friendly and speak good English. Nice, safe neighborhood.
Comment from Hotel Management
Mar 28, 2017 by Inka, Hotel Management
Thanks for your kind comments, We are encourage to provide better and creative services to all residents, please allow me to introduce you to Ascott, the largest global serviced residence management group, introduces and works on "lifestyle" concept. We look forward to welcoming you again at any one of our serviced residences.
4 out of 5
by A verified traveler

Posted Nov 9, 2016 on Hotels
Comment from Hotel Management
Mar 28, 2017 by Inka, Hotel Management
尊敬的宾客您好!非常感谢您选择入住苏州馨乐庭星海服务公寓并给予好评!您的满意就是对我们最好的肯定与激励,我们致力于为您提供亲切周到的入住体验,真诚期待您的再次光临!欲了解雅诗阁的更多资讯,请关注雅诗阁中国的官方微信或微博,谢谢!
5 out of 5
by A verified traveler

the most perfection ever

Posted Oct 16, 2016 on Hotels
everything was perfect!
Comment from Hotel Management
Oct 24, 2016 by General Manager, Hotel Management
Thank you for sharing your feedback about your stay experience with us!At the same time we also very honored to provide the best service for you,We look forward to welcoming you again at any one of our serviced residences.
4 out of 5
by A verified traveler

Very good hotel

Posted Oct 3, 2016 on Hotels
good location good price
Comment from Hotel Management
Oct 24, 2016 by General Manager, Hotel Management
Thank you for your feedback,Apartment is located in CBD center,walk 5 minutes there are shopping malls, supermarkets, Japanese and Korean cuisine,the apartment has a different breakfast menu every month. look forward to your next time.
4 out of 5
by Luis from Miami, FL

Great home away from home

Posted May 3, 2016 on Hotels
The hotel's location was easily accessible by Metro. It had friendly, English-speaking staff and even free coffee in the lobby. The room itself was small but had everything you would want, including premium channels, full kitchen equipment, and great bedding. Breakfast was good (watch out, they don't tell you complimentary breakfast is only for one person until after you arrive) but otherwise, the stay was very pleasant. The hotel even has a fitness room and laundrette. The wifi signal was strong and there were lots of resources (maps, OPEN magazine, Sherpa food delivery menu) available to help you enjoy your stay in the area.
Comment from Hotel Management
Jul 23, 2016 by Inka, Hotel Management
Thank you for sharing your feedback about your stay experience with us! because the hotel is a single room,so every day include one breakfast .At the same time we also very honored to provide the best service for you,We look forward to welcoming you again at any one of our serviced residences.
5 out of 5
by Jens from Beijing

Very nice appartment

Posted Oct 12, 2014 on Hotels
Very good overall impression.
4 out of 5
Recommended
for Everyone
by Geoff from Australia

Nice apartment style hotel ...

Posted Jun 11, 2014
Pros: Clean and tidy , close to Metro line 1
Location: Western style bars and restaurants within easy walking distance Close to lake Easy acces to Metro for city centre and famous gardens.
Nice apartment style hotel that is close to Metro station , bars and restaurants Check in was easy , but dont forget your passport Staff were friendly and good English Would stay again
4 out of 5
by A verified traveler

Solid option in secondary city

Posted Apr 30, 2014 on Hotels
Location is not as bad as others have made it out to be - two blocks away (5min walk) is a series of restaurants, western, local, vegetarian and even a Starbucks. Metro is also a few minutes away to connect hotel with the old part of the city. Staff's English was excellent. Breakfast (mainly Chinese) a bit small but the hotel is small.