Ratings based on 50 Verified Reviews

4.7 out of 5
100% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by Maurice

A Great Place to Stay

Posted Apr 16, 2017 on Hotels
An outstanding hotel where they are doing things the right way. The room was excellent, with a great view. Access to wifi was straight-forward with no silly passwords. The breakfast buffet was super. It is about ten minutes walk to the Xihuan Road metro station, where there are escalators and elevators to get your luggage to the train from the street, and vice versa. The neighborhood is bland and lacks little shops.
5 out of 5
by WanLungRyo

This traveler left a rating score only Posted Apr 16, 2017 on Hotels
5 out of 5
by Steven from Chicago

Nice hotel -a short cab ride to most tourist sites

Posted Jun 6, 2016 on Hotels
Nice hotel. A bit far from the tourist center (old city center) but that's only a short cab ride away. The staff, from the front doormen to the check-in desk to housekeeping, were excellent. Very clean, well-maintained room. I would highly recommend it. We ventured out by foot a few blocks to a street packed with vendors selling groceries and prepared foods--a bit of local culture and a nice retreat from all the super-touristy stuff.
3 out of 5
for Everyone
by A verified traveler

Pleasant hotel in middle of Suzhou

Posted May 23, 2016
Pros: The bed was comfortable.
Cons: The service.
The hotel was just okay. The floor of my room had a strange smell. I was upgraded to club room status but that experience wasn't great. They insisted on helping me, but they never got my order correct. Then during breakfast I found all the hot food cold. Somehow all the heating plates were not turned on. They need to better train their staff.
5 out of 5
by Bik cheung from Hong Kong

Posted Apr 10, 2016 on Hotels
Very pleased with the room comfort as well as the welcoming and knowledgeable staff supervisor/ manager at the front desk and coincierge
4 out of 5
by steven

This traveler left a rating score only Posted Mar 14, 2016 on Hotels
5 out of 5
by A verified traveler

Solid hotel with Western features

Posted May 1, 2015 on Hotels
Great location, close to everything. Nice rooms and good restaurants.
5 out of 5
by Vanessa-Chris from Los Angeles, CA

Nice hotel....

Posted May 1, 2015 on Hotels
Have stayed here before and like the hotel and its staff, very friendly.
5 out of 5
by A verified traveler

Just great

Posted Apr 29, 2015 on Hotels
5 out of 5
by michael from Orange Park, Fl

Great stay

Posted Apr 21, 2015 on Hotels
Very nice staff always wanting to help you.