Ratings based on 50 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
A Great Place to StayPosted Apr 16, 2017 on Hotels
An outstanding hotel where they are doing things the right way. The room was excellent, with a great view. Access to wifi was straight-forward with no silly passwords. The breakfast buffet was super. It is about ten minutes walk to the Xihuan Road metro station, where there are escalators and elevators to get your luggage to the train from the street, and vice versa. The neighborhood is bland and lacks little shops.
Posted Apr 16, 2017 on Hotels
by Steven from Chicago
Nice hotel -a short cab ride to most tourist sitesPosted Jun 6, 2016 on Hotels
Nice hotel. A bit far from the tourist center (old city center) but that's only a short cab ride away. The staff, from the front doormen to the check-in desk to housekeeping, were excellent. Very clean, well-maintained room. I would highly recommend it. We ventured out by foot a few blocks to a street packed with vendors selling groceries and prepared foods--a bit of local culture and a nice retreat from all the super-touristy stuff.
for Everyoneby A verified traveler
Pleasant hotel in middle of SuzhouPosted May 23, 2016
Pros: The bed was comfortable.
Cons: The service.
The hotel was just okay. The floor of my room had a strange smell. I was upgraded to club room status but that experience wasn't great. They insisted on helping me, but they never got my order correct. Then during breakfast I found all the hot food cold. Somehow all the heating plates were not turned on. They need to better train their staff.
by Bik cheung from Hong Kong
Posted Apr 10, 2016 on Hotels
Very pleased with the room comfort as well as the welcoming and knowledgeable staff supervisor/ manager at the front desk and coincierge
Posted Mar 14, 2016 on Hotels
by A verified traveler
Solid hotel with Western featuresPosted May 1, 2015 on Hotels
Great location, close to everything. Nice rooms and good restaurants.
by Vanessa-Chris from Los Angeles, CA
Nice hotel....Posted May 1, 2015 on Hotels
Have stayed here before and like the hotel and its staff, very friendly.
by A verified traveler
Just greatPosted Apr 29, 2015 on Hotels
by michael from Orange Park, Fl
Great stayPosted Apr 21, 2015 on Hotels
Very nice staff always wanting to help you.