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Get an overview of this hotelFamily-friendly Suzhou hotel in Suzhou City Centre with 5 restaurants

Location

This family-friendly Suzhou hotel is located on a lake, within 1 mi (2 km) of Gate to the East and Suzhou Culture and Arts Center. Ferris Wheel Paradise and Suzhou International Expo Center are also within 3 mi (5 km).

Hotel Features

5 restaurants, a marina, and a full-service spa are available at this hotel. WiFi in public areas is free. Additionally, an indoor pool, an outdoor pool, and a nightclub are onsite.

Room Amenities

All 344 rooms feature thoughtful touches like bathrobes and slippers, along with conveniences such as refrigerators and coffee makers. Other amenities available to guests include free WiFi, free wired Internet, and satellite TV.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Crowne Plaza Suzhou features a marina and an indoor pool. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 22012 square feet (2045 square meters) include a conference center. This luxury hotel also offers an outdoor pool, a health club, and a nightclub. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and a train station pick-up service.

Crowne Plaza Suzhou has designated areas for smoking.

  • 24-hour front desk 
  • Bar/lounge 
  • Airport transportation (surcharge) 
  • Safe-deposit box at front desk 
  • Total number of rooms - 344 
  • Porter/bellhop 
  • Number of floors - 8 
  • Gift shops or newsstand 
  • Babysitting or childcare 
  • Barbecue grill(s) 
  • Breakfast available (surcharge) 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Express check-out 
  • Full-service spa 
  • Grocery/convenience store 
  • Free WiFi 
  • Tours/ticket assistance 
  • Rooftop terrace 
  • Luggage storage 
  • Sauna 
  • Outdoor seasonal pool 
  • Designated smoking areas 
  • Express check-in 
  • Health club 
  • Arcade/game room 
  • Garden 
  • Elevator/lift 
  • Indoor pool 
  • Outdoor pool 
  • Hair salon 
  • ATM/banking 
  • Shopping on site 
  • Laundry facilities 
  • Marina on site 
  • Spa treatment room(s) 
  • Meeting rooms 
  • Multilingual staff 
  • Nightclub 
  • RV, bus, truck parking 
  • Train station pickup (surcharge) 
  • Free parking nearby 
  • Conference center 
  • Year Built 2009 
  • Number of restaurants - 5 
  • 24-hour business center 
  • Conference space size (feet) - 22012 
  • Conference space size (meters) - 2045 
  • Number of meeting rooms - 13 
  • Number of buildings/towers - 1 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Indoor pool  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Grocery/convenience store  
  • Laundry facilities  
  • Babysitting or childcare  
  • Arcade/game room  
  • Refrigerator  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

RV, bus, truck parking, Free parking nearby

Room Amenities

  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Free newspaper 
  • Refrigerator 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Designer toiletries 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Shower/tub combination 
  • Satellite TV service 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Rollaway/extra beds available 
  • Cribs/infant beds available 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Room service 
  • In-room massage available 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.

Sun Seeker - Overlooking the pool, this restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Abalone Prince - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Wasabi - Overlooking the pool, this restaurant serves lunch and dinner.

Fragrance - This restaurant overlooks the pool.

Marina - Onsite restaurant.

Room service is available.

Nearby Things to Do

A marina and a health club are featured at the hotel. An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby 
  • Boat tours nearby 

Spa Services

The onsite spa has massage/treatment rooms. Services include massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open select days.

  • Manicures and pedicures 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Roll-in shower 

Hotel Policies

Check-in

Check-in time starts at 1 PM

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CNY 170 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.


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