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Get an overview of this hotelFamily-friendly Suzhou hotel in Kunshan with 3 restaurants

Location

Located on a lake, this family-friendly hotel is within 12 mi (20 km) of Yuanrong Times Square, Ferris Wheel Paradise, and Suzhou Culture and Arts Center. Suzhou International Expo Center is 12.3 mi (19.8 km) away.

Hotel Features

Along with 3 restaurants, this hotel has a full-service spa and free water park access. Free WiFi in public areas and free self parking are also provided. Additionally, an indoor pool, an outdoor pool, and a 24-hour fitness center are onsite.

Room Amenities

All 199 soundproofed rooms provide free WiFi, free wired Internet, and iPod docks. LCD TVs with cable channels and DVD players provide a bit of entertainment, and guests will also appreciate thoughtful touches like bathrobes and slippers.

Renovations & Closures

The following facilities are closed seasonally each year. They will be closed from 21 October to 31 May:
  • Swimming pool
  • One of the swimming pools

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Fairmont Yangcheng Lake features a complimentary water park and an outdoor tennis court. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is complimentary.

This 5-star property offers access to a business center and a meeting room. Event facilities measuring 23672 square feet (2199 square meters) include conference space. This luxury hotel also offers an outdoor pool, an indoor pool, and a children's pool. Onsite self parking is complimentary.

  • 24-hour fitness facilities 
  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • ATM/banking 
  • Babysitting or childcare 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Children's club 
  • Children's club (surcharge) 
  • Children's pool 
  • Coffee shop or café 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Conference space size (feet) - 23672 
  • Conference space size (meters) - 2199 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Free self parking 
  • Free WiFi 
  • Full-service spa 
  • Garden 
  • Indoor pool 
  • Luggage storage 
  • Number of buildings/towers - 1 
  • Number of floors - 8 
  • Number of meeting rooms - 6 
  • Number of restaurants - 3 
  • One meeting room 
  • Outdoor pool 
  • Outdoor tennis court 
  • Picnic area 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Sauna 
  • Snack bar/deli 
  • Spa services on site 
  • Spa treatment room(s) 
  • Spa tub 
  • Steam room 
  • Supervised childcare/activities 
  • Supervised childcare/activities (surcharge) 
  • Terrace 
  • Total number of rooms - 199 
  • Tours/ticket assistance 
  • Free water park access 
  • Wedding services 
  • Year Built 2009 

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Children's pool  
  • Cribs/infant beds (complimentary)  
  • DVD player  
  • Free Wi-Fi  
  • Indoor pool  
  • Outdoor pool  
  • Outdoor tennis court  
  • Refrigerator  
  • Snack bar/deli  
  • Soundproofed rooms  
  • Water park access (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Blackout drapes/curtains 
  • Cable TV service 
  • In-room climate control (air conditioning) 
  • Free bottled water 
  • Free newspaper 
  • Free toiletries 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Designer toiletries 
  • DVD player 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Hair dryer 
  • In-room safe (laptop compatible) 
  • iPod docking station 
  • Iron/ironing board 
  • LCD TV 
  • Minibar 
  • Phone 
  • Premium bedding 
  • Rainfall showerhead 
  • Refrigerator 
  • Room service (24 hours) 
  • Slippers 
  • Soundproofed rooms 
  • Turndown service 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Yi Feng Court - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Essence - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Reservations are required. Open daily.

Luwei - Onsite lobby lounge. Open daily.

Wugu - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.

24-hour room service is available.

Nearby Things to Do

An outdoor tennis court and a complimentary water park are featured at the hotel. An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby 
  • Basketball on site 
  • Bicycle rentals on site 
  • Fishing on site 
  • Miniature golf on site 
  • Playground on site 
  • Volleyball on site 
  • Yoga classes/instruction on site 
  • Rock climbing on site 

Spa Services

Willow Stream has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include massages and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

  • Number of treatment rooms 8 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Minimum age to access spa is 17 
  • Body treatments 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at Midnight

Check-out

Check-out time is Noon

Payment types

Pets

  • Pets stay free
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Pets allowed (no fees)

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CNY Â¥158.7 per person (approximately)
  • Airport shuttle fee: CNY 800 per person (one way)
  • Rollaway bed fee: CNY 230 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Fairmont Yangcheng
  • Fairmont Yangcheng Hotel
  • Fairmont Yangcheng Hotel Kunshan Lake
  • Fairmont Yangcheng Lake Kunshan
  • Yangcheng
  • Fairmont Yangcheng Lake Hotel Suzhou
  • Fairmont Yangcheng Lake Hotel
  • Fairmont Yangcheng Lake Suzhou
  • Fairmont Yangcheng Lake

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.


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