Ratings based on 74 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
92% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Hong Kong

Excellent hotel

Posted Oct 18, 2016
Pros: Above. Plus very thoughtful housekeeping staff. They left a box of ginger drink in our room when they found I am taking cold and flu herbal medicine.
Cons: Nil
Location: Within walking distance are : Elite book store Suzhou, shopping malls, culture and expo centre, subway stations, high speed train station, Jinji Lake,
Comfortable. Clean. Modern. Spacious. Great location.Thoughtful.
5 out of 5
by A verified traveler

地点舒适度俱佳

Posted Jul 31, 2016 on Hotels
地点舒适度俱佳
5 out of 5
by A verified traveler

Excelente opção

Posted Jul 24, 2016 on Hotels
Estadia foi ótima. Quarto muito confortável. Conexão de internet muito boa.
2 out of 5
by A verified traveler from Canada

Way to bad

Posted Jul 17, 2016
hotel is too old. Not worth :(((((((((((((( Staff good tho but it's not worth for 230 Cad
3 out of 5
by A verified traveler

Posted Jul 12, 2016 on Hotels
我們是第二次入住,六年前感覺還不錯,但這次卻發現地毯有霉味、浴室的木質鏡框已經脫漆!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 8, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Jun 4, 2016 on Hotels
挺不错的酒店,舒适干净!房间大小比较满意!
5 out of 5
by BO GAY GARY

This traveler left a rating score only Posted Jun 3, 2016 on Hotels
5 out of 5
by Jacqueline from Hong Kong

Consistent Intercontinental-standard on Jinji Lake

Posted May 9, 2016 on Hotels
The hotel has a great location particularly if you're going to an exhibition or conference or show in the exhibition centre nearby, or if, like us, you're here to hang out at the Eslite complex or shopping malls in the area. The hotel is quite far from the major tourist sites (Suzhou is deceivingly large in some ways) and during national holidays, the traffic will be impossible so you can only rely on the metro. That said, everything is what you'd expect in an Intercontinental - luxurious rooms, comfy beds, spotless bathroom, good selection at breakfast and attentive service. There was a tiny episode at breakfast when our table was taken by a family when we were out getting food at the buffet, but the staff very quickly resolved the issue.
4 out of 5
by Teresa

This traveler left a rating score only Posted May 3, 2016 on Hotels