Room type

Deluxe Room, Golf View

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Deluxe Room, Lake View

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Executive Golf View, King/Twin Room

Max Occupancy: 3 guests (up to 3 children, 2 infants)

Executive Lake View, King/Twin Room

Max Occupancy: 3 guests (up to 3 children, 2 infants)

Panoramic Suite, 1 King Bed

Max Occupancy: 2 guests (up to 2 children, 1 infant)

Executive Suite, 1 King Bed

Max Occupancy: 2 guests (up to 2 children, 2 infants)


Get an overview of this hotelFamily-friendly Suzhou hotel in Suzhou City Centre with 3 restaurants


This family-friendly Suzhou hotel is located near the bay, 1.7 mi (2.7 km) from Jinji Lake, and within 6 mi (10 km) of Ferris Wheel Paradise and Master of the Nets Garden. Suzhou Culture and Arts Center and Suzhou Pingtan Museum are also within 6 mi (10 km).

Hotel Features

This smoke-free hotel features 3 restaurants, a marina, and a full-service spa. WiFi in public areas is free. Other amenities include an indoor pool, a health club, and a bar/lounge.

Room Amenities

All 458 soundproofed rooms feature free wired Internet and Select Comfort beds. Guests can enjoy deep soaking tubs, and other standard amenities include washers/dryers, lanais, and sofa beds.

Hotel Amenities

Hotel Amenities

Kempinski Hotel Suzhou features a full-service spa, a marina, and 10 spa tubs. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include a swim-up bar, a poolside bar, and a bar/lounge. High-speed wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center, limo/town car service, and a meeting room. Event facilities measuring 31646 square feet (2940 square meters) include a conference center. This luxury hotel also offers an indoor pool, a health club, and a sauna. For a surcharge, the property provides an area shuttle within 15 km and a roundtrip airport shuttle (available on request). Onsite parking is available (surcharge).

Kempinski Hotel Suzhou is a smoke-free property.

  • 24-hour business center 
  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Area shuttle (surcharge) 
  • ATM/banking 
  • Bar/lounge 
  • Barbecue grill(s) 
  • Breakfast available (surcharge) 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Conference center 
  • Conference space size (feet) - 31646 
  • Conference space size (meters) - 2940 
  • Designated smoking areas 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Free WiFi 
  • Full-service spa 
  • Garden 
  • Grocery/convenience store 
  • Hair salon 
  • Health club 
  • Indoor pool 
  • Laundry facilities 
  • Library 
  • Limo or Town Car service available 
  • Luggage storage 
  • Marina on site 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 23 
  • Number of restaurants - 3 
  • Number of spa tubs - 10 
  • One meeting room 
  • Picnic area 
  • Poolside bar 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Sauna 
  • Self parking (surcharge) 
  • Shopping on site 
  • Smoke-free property 
  • Snack bar/deli 
  • Spa services on site 
  • Spa treatment room(s) 
  • Supervised childcare/activities 
  • Swim-up bar 
  • Television in common areas 
  • Total number of rooms - 458 
  • Tours/ticket assistance 
  • Wedding services 
  • Year Built 2008 

Family Friendly Amenities

  • Free Wi-Fi  
  • Grocery/convenience store  
  • In-room childcare (surcharge)  
  • Indoor pool  
  • Laundry facilities  
  • Microwave (on request)  
  • Refrigerator (on request)  
  • Rollaway/extra beds available  
  • Separate dining area  
  • Snack bar/deli  
  • Sofa bed  
  • Soundproofed rooms  


Available in all rooms: Free wired high-speed Internet

Available in some public areas: Free WiFi


Self parking (surcharge)

Room Amenities

  • Access via exterior corridors 
  • Air conditioning 
  • Bathrobes 
  • Bidet 
  • Blackout drapes/curtains 
  • Coffee/tea maker 
  • Free bottled water 
  • Free newspaper 
  • Free toiletries 
  • Cribs/infant beds available 
  • Daily housekeeping 
  • Deep soaking bathtub 
  • Desk 
  • Dial-up Internet access (surcharge) 
  • Down comforter 
  • Free wired high-speed Internet 
  • Hair dryer 
  • Hypo-allergenic bedding available 
  • In-room childcare (surcharge) 
  • In-room safe (laptop compatible) 
  • Individually furnished 
  • Iron/ironing board 
  • Lanai 
  • LCD TV 
  • Microwave (on request) 
  • Minibar 
  • Partially open bathroom 
  • Phone 
  • Rainfall showerhead 
  • Refrigerator (on request) 
  • Rollaway/extra beds available 
  • Room service (24 hours) 
  • Satellite TV service 
  • Separate bathtub and shower 
  • Separate dining area 
  • Separate sitting area 
  • Sleep Number by Select Comfort mattress 
  • Slippers 
  • Sofa bed 
  • Soundproofed rooms 
  • Turndown service 
  • Video-game console 

Where to Eat

Full breakfasts are available for a surcharge and are served each morning.

Kempinski Hotel Suzhou has 3 restaurants serving lunch and dinner.

Paulaner Restaurant - Overlooking the pool, this brasserie serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

24-hour room service is available.

Nearby Things to Do

A marina and a health club are featured at the hotel. 10 spa tubs are on site along with an indoor pool. Other recreational amenities include a sauna.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Parasailing nearby 
  • Golf lessons available nearby 
  • Aerobics on site 
  • Bicycle rentals on site 
  • Hiking/biking trails on site 
  • Racquetball/squash on site 
  • Yoga classes/instruction on site 

Spa Services

Yang Spa has massage/treatment rooms. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Children under 18 years old are not allowed in the spa without adult supervision.

  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Massages 
  • Body wraps 
  • Body scrubs 
  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 
  • Braille or raised signage 
  • Accessible parking 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time starts at 2 PM

Minimum check-in age is 18


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 6 years old stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 345 per night.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

Noise-free rooms not guaranteed


You'll be asked to pay the following charges at the hotel:
  • Deposit: CNY 500 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for full breakfast: CNY 159 per person (approximately)
  • Rollaway bed fee: CNY 345 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

Guests must transfer via required shuttle to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

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