Get an overview of this hotelFamily-friendly Suzhou hotel in Wuzhong with 3 restaurants

Popular property highlights

Free self parking
Free WiFi
Indoor pool
24-hour business center
Laundry facilities

Location

This family-friendly Suzhou hotel is located near the bay, 1.7 mi (2.7 km) from Jinji Lake, and within 6 mi (10 km) of Ferris Wheel Paradise and In City Shopping Mall. DuShu Lake and Master of the Nets Garden are also within 6 mi (10 km).

Hotel Features

This hotel features 3 restaurants, a marina, and a full-service spa. Free WiFi in public areas and free self parking are also provided. Other amenities include an indoor pool, a health club, and a bar/lounge.

Room Amenities

All 458 soundproofed rooms provide free WiFi, free wired Internet, and Select Comfort beds. Guests can enjoy deep soaking tubs, and other standard amenities include washers/dryers, 24-hour room service, and LCD TVs.

 Guest Highlights

Our Guests Love
  • Helpful staff

Hotel Amenities

Hotel Amenities

Kempinski Hotel Suzhou features a full-service spa, a marina, and 10 spa tubs. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include a swim-up bar and a bar/lounge. Wired and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a 24-hour business center, limo/town car service, and a meeting room. Event facilities measuring 31646 square feet (2940 square meters) include a conference center. This luxury hotel also offers an indoor pool, a health club, and a sauna. Onsite self parking is complimentary.

Kempinski Hotel Suzhou has designated areas for smoking.

  • 24-hour front desk 
  • Total number of rooms - 458 
  • ATM/banking 
  • Number of floors - 23 
  • Bar/lounge 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Full-service spa 
  • Hair salon 
  • Health club 
  • Free WiFi 
  • Free wired Internet 
  • Tours/ticket assistance 
  • Designated smoking areas 
  • One meeting room 
  • Luggage storage 
  • Barbecue grill(s) 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Marina on site 
  • Spa treatment room(s) 
  • Multilingual staff 
  • Picnic area 
  • Poolside bar 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Free self parking 
  • Year Built 2008 
  • Number of restaurants - 3 
  • 24-hour business center 
  • Conference space size (feet) - 31646 
  • Sauna 
  • Garden 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Indoor pool 
  • Breakfast available (surcharge) 
  • Television in common areas 
  • Wedding services 
  • Number of spa tubs - 10 
  • Grocery/convenience store 
  • Conference space size (meters) - 2940 
  • Conference center 
  • Snack bar/deli 
  • Shopping on site 
  • Swim-up bar 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Grocery/convenience store  
  • Snack bar/deli  
  • Laundry facilities  
  • In-room childcare (surcharge)  
  • Washer/dryer  
  • Full-sized refrigerator/freezer  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Room Amenities

  • Video-game console 
  • Soundproofed rooms 
  • Access via exterior corridors 
  • Air conditioning 
  • Free newspaper 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Bidet 
  • Slippers 
  • Separate bathtub and shower 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Iron/ironing board 
  • Desk 
  • Hypo-allergenic bedding available 
  • Washer/dryer 
  • Blackout drapes/curtains 
  • Full-sized refrigerator/freezer 
  • Satellite TV service 
  • HDTV 
  • Free WiFi 
  • Free wired Internet 
  • Partially open bathroom 
  • Deep soaking bathtub 
  • Rainfall showerhead 
  • Room service (24 hours) 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
  • Down comforter 
  • Individually furnished 
  • Sleep Number by Select Comfort mattress 
  • LCD TV 
  • In-room childcare (surcharge) 
  • Dial-up Internet access (surcharge) 
  • In-room safe (laptop compatible) 

Where to Eat

Full breakfasts are available for a surcharge and are served each morning.

Kempinski Hotel Suzhou has 3 restaurants serving lunch and dinner.

Paulaner Restaurant - Overlooking the pool, this brasserie serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

24-hour room service is available.

Nearby Things to Do

A marina and a health club are featured at the hotel. 10 spa tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Parasailing nearby 
  • Golf lessons available nearby 
  • Fitness classes on site 
  • Bicycle rentals on site 
  • Hiking/biking trails on site 
  • Racquetball/squash on site 
  • Yoga classes/instruction on site 

Spa Services

Yang Spa has massage/treatment rooms. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Children under 18 years old are not allowed in the spa without adult supervision.

  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350 per night.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
24-hour check-in
No pets or service animals allowed
Noise-free rooms not guaranteed

Fees

You'll be asked to pay the following charges at the property:
  • Deposit: CNY 500 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for full breakfast: CNY 172.6 per person (approximately)
  • Rollaway bed fee: CNY 350 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Kempinski Suzhou
  • Kempinski Hotel Suzhou
  • Kempinski Suzhou
  • Kempinski Suzhou Hotel
  • Suzhou Kempinski
  • Suzhou Kempinski Hotel

We should mention

Guests must transfer via required shuttle to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.


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