good location and nice room
Posted Dec 1, 2014 on HotelClub
It is not the first time I stayed at this hotel, very nice rooms and good location next to a park. We had a conference at the hotel this time. It was good.
However, it was not the first time I had problems with the front desk. My other group members complained about the speed of checking out. I booked the room and prepaid, and when I checked out I was asked to pay again. It took quite some time before they found a solution, and asked me to sign on a credit card payment confirmation, but the card was not mine!!
Training of staff, that is what needed for the hotel. I had similar trouble some years back. Not much progress, I feel.