Excellent service, location and ambience
Posted Sep 22, 2014
The location couldn't be better. Inside the side street of the old town, very quiet, can get there by taxi instead of dragging your luggage through the cobble stones like other hotels in the old town. 4 - 10 minutes walk to all major museums and gardens.
Service is excellent, very helpful and knowledgeable. Rooms are comfortable, big, quiet and some rooms have balcony overlooking a man made canal with fishes and stones (like the Suzhou Gardens), very good wifi connections. They might turn off the central air-conditioning at certain time but go to the reception and ask them to turn the air conditioning in your room on.
Lobby is very authentic. There are a lot of choices in the breakfast buffet. There is also a coffee shop and food and there is a main restaurant. There are different rooms and gardens for you to relax. Price is very reasonable for such a beautiful hotel.
Exceed our expectations. Highly recommend!