Get an overview of this hotelFamily-friendly Suzhou hotel in Suzhou City Centre with 3 restaurants

Popular property highlights

Free self parking
Free valet parking
Free WiFi
Indoor pool
Business center

Location

This family-friendly Suzhou hotel is located in the business district, within 3 mi (5 km) of Hanshan Temple and Lingering Garden. Metro Shopping Mall and Tiger Hill are also within 6 mi (10 km).

Hotel Features

This hotel features 3 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a coffee shop/café are onsite.

Room Amenities

All 390 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars, and separate bathtubs and showers.

 Guest Highlights

  • Friendly, helpful staff

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Shangri-La Hotel Suzhou features an outdoor tennis court and an indoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business amenities at this 4.5-star property consist of a business center, limo/town car service, and meeting rooms. 3 meeting rooms are available. This luxury hotel also offers a children's pool, a health club, and a spa tub. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. Complimentary self parking and valet parking are available on site.

Shangri-La Hotel Suzhou has designated areas for smoking.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Children's club (surcharge) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 390 
  • Number of floors - 51 
  • Tennis on site 
  • Bar/lounge 
  • Business center 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • 24-hour fitness facilities 
  • Full-service spa 
  • Gift shops or newsstand 
  • Health club 
  • Designated smoking areas 
  • Free WiFi 
  • Free wired Internet 
  • Tours/ticket assistance 
  • Luggage storage 
  • ATM/banking 
  • Concierge services 
  • Shopping on site 
  • Laundry facilities 
  • Children's club 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Meeting rooms 9 
  • Multilingual staff 
  • Free valet parking 
  • Garden 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Outdoor tennis court 
  • Free self parking 
  • Year Built 2007 
  • Number of restaurants - 3 
  • Number of meeting rooms - 3 
  • Sauna 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Children's pool 
  • Indoor pool 
  • Breakfast available (surcharge) 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Outdoor tennis court  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking, Free valet parking

Room Amenities

  • Premium TV channels 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Free bottled water 
  • Minibar 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Separate bathtub and shower 
  • Slippers 
  • In-room childcare (surcharge) 
  • Desk 
  • Iron/ironing board 
  • Television 
  • Satellite TV service 
  • In-room safe (laptop compatible) 
  • Free WiFi 
  • In-room massage available 
  • Room service (24 hours) 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
  • Free wired Internet 

Where to Eat

Buffet breakfasts are available for a surcharge.

Cafe Soo - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Shang Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Nishimura - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

24-hour room service is available.

Nearby Things to Do

An outdoor tennis court and a health club are featured at the hotel. An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

  • Golfing nearby 

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include body treatments.

  • Number of treatment rooms 6 
  • Body treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 2 PM

Minimum check-in age is 21

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 349.8 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Union Pay

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CNY 161 per person (approximately)
  • Rollaway bed fee: CNY 349.8 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Shangri-La Suzhou
  • Shangri-La Hotel Suzhou
  • Shangri-La Suzhou
  • Shangri-La Suzhou Hotel
  • Suzhou Shangri-La
  • Suzhou Shangri-La Hotel
  • Shangri La Hotel Suzhou
  • Shangri La Suzhou

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.


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