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Get an overview of this hotelFamily-friendly Suzhou hotel in Suzhou City Centre with 3 restaurants

Location

This family-friendly Suzhou hotel is located in the business district, within 3 mi (5 km) of Hanshan Temple and Lingering Garden. Metro Shopping Mall and Tiger Hill are also within 6 mi (10 km).

Hotel Features

Along with 3 restaurants, this hotel has an indoor pool and a health club. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and an outdoor tennis court are onsite.

Room Amenities

All 390 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars, and separate bathtubs and showers.

Hotel Amenities

Hotel Amenities

In addition to an indoor pool and a children's pool, Shangri-La Hotel Suzhou provides an outdoor tennis court and a health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. High-speed wired and wireless Internet access is complimentary.

Business amenities at this 4.5-star property consist of a business center, limo/town car service, and meeting rooms. 3 meeting rooms are available. This luxury hotel also offers a spa tub, a sauna, and spa services. Complimentary self parking and valet parking are available on site.

Shangri-La Hotel Suzhou has designated areas for smoking.

  • 24-hour fitness facilities 
  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • ATM/banking 
  • Babysitting or childcare 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Barbecue grill(s) 
  • Breakfast available (surcharge) 
  • Business center 
  • Children's club 
  • Children's club (surcharge) 
  • Children's pool 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Concierge services 
  • Designated smoking areas 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Free self parking 
  • Free valet parking 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Garden 
  • Gift shops or newsstand 
  • Health club 
  • Indoor pool 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Luggage storage 
  • Meeting rooms 9 
  • Multilingual staff 
  • Number of floors - 54 
  • Number of meeting rooms - 3 
  • Number of restaurants - 3 
  • Outdoor tennis court 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Sauna 
  • Shopping on site 
  • Spa services on site 
  • Spa treatment room(s) 
  • Spa tub 
  • Steam room 
  • Tennis on site 
  • Total number of rooms - 390 
  • Tours/ticket assistance 
  • Wedding services 
  • Year Built 2007 

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Children's pool  
  • Free Wi-Fi  
  • In-room childcare (surcharge)  
  • Indoor pool  
  • Laundry facilities  
  • Outdoor tennis court  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free self parking, Free valet parking

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • In-room climate control (air conditioning) 
  • Free bottled water 
  • Free toiletries 
  • Cribs/infant beds available 
  • Daily housekeeping 
  • Desk 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Hair dryer 
  • In-room childcare (surcharge) 
  • In-room massage available 
  • In-room safe (laptop compatible) 
  • Iron/ironing board 
  • Minibar 
  • Premium TV channels 
  • Private bathroom 
  • Room service (24 hours) 
  • Satellite TV service 
  • Separate bathtub and shower 
  • Slippers 
  • Television 
  • Turndown service 

Where to Eat

Buffet breakfasts are available for a surcharge.

Coffee Soo - This buffet restaurant serves breakfast, brunch, lunch, and dinner.

Shang Palace - This restaurant serves lunch and dinner.

Nishinura - This restaurant serves lunch and dinner.

Club Red - Onsite pub.

24-hour room service is available.

Nearby Things to Do

An outdoor tennis court and a health club are featured at the hotel. An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

  • Golfing nearby 

Spa Services

  • Number of treatment rooms 6 
  • Body treatments 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time ends at Midnight

Check-in time starts at 2 PM

Minimum check-in age is 21

Check-out

Check-out time is Noon

Payment types

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CNY 170 per person (approximately)
  • Airport shuttle fee: CNY 1100.00 per room (one way)
  • Rollaway bed fee: CNY 345 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Shangri-La Suzhou
  • Shangri-La Hotel Suzhou
  • Shangri-La Suzhou
  • Shangri-La Suzhou Hotel
  • Suzhou Shangri-La
  • Suzhou Shangri-La Hotel
  • Shangri La Hotel Suzhou
  • Shangri La Suzhou

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