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Get an overview of this hotelFamily-friendly hotel with 3 restaurants and free valet parking

Location

This family-friendly Suzhou hotel is located in the business district, within 3 mi (5 km) of Hanshan Temple and Lingering Garden. Metro Shopping Mall and Tiger Hill are also within 6 mi (10 km).

Hotel Features

Along with 3 restaurants, this hotel has an indoor pool and a health club. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and an outdoor tennis court are onsite.

Room Amenities

All 390 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars, and separate bathtubs and showers.

Hotel Amenities

Hotel Amenities

In addition to an indoor pool and a children's pool, Shangri-La Hotel Suzhou provides an outdoor tennis court and a health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. High-speed wired and wireless Internet access is complimentary.

Business amenities at this 4.5-star property consist of a business center, limo/town car service, and meeting rooms. 3 meeting rooms are available. This luxury hotel also offers a spa tub, a sauna, and spa services. Complimentary self parking and valet parking are available on site.

Shangri-La Hotel Suzhou has designated areas for smoking.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Children's club (surcharge) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 390 
  • Babysitting or childcare 
  • Number of floors - 54 
  • Tennis on site 
  • Bar/lounge 
  • Barbecue grill(s) 
  • Business center 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • 24-hour fitness facilities 
  • Gift shops or newsstand 
  • Health club 
  • Free wired high-speed Internet 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • Children's club 
  • Luggage storage 
  • Shopping on site 
  • ATM/banking 
  • Concierge services 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Meeting rooms 9 
  • Multilingual staff 
  • Free valet parking 
  • Garden 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Outdoor tennis court 
  • Number of meeting rooms - 3 
  • Free self parking 
  • Year Built 2007 
  • Number of restaurants - 3 
  • Sauna 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Children's pool 
  • Indoor pool 
  • Breakfast available (surcharge) 
  • Wedding services 
  • Free WiFi 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Outdoor tennis court  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free self parking, Free valet parking

Room Amenities

  • Premium TV channels 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Free bottled water 
  • Minibar 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Separate bathtub and shower 
  • In-room childcare (surcharge) 
  • Iron/ironing board 
  • Television 
  • Desk 
  • In-room safe (laptop compatible) 
  • Satellite TV service 
  • Cribs/infant beds available 
  • Free WiFi 
  • In-room massage available 
  • Room service (24 hours) 
  • Rollaway/extra beds (surcharge) 
  • Free wired high-speed Internet 

Where to Eat

Buffet breakfasts are available for a surcharge.

Coffee Soo - This buffet restaurant serves breakfast, brunch, lunch, and dinner.

Shang Palace - This restaurant serves lunch and dinner.

Nishinura - This restaurant serves lunch and dinner.

Club Red - Onsite pub.

24-hour room service is available.

Nearby Things to Do

An outdoor tennis court and a health club are featured at the hotel. An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

  • Golfing nearby 

Spa Services

  • Number of treatment rooms 6 
  • Body treatments 

Accessibility

To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 2 PM

Minimum check-in age is 21

Check-out

Check-out time is noon

Payment types

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CNY 170 per person (approximately)
  • Airport shuttle fee: CNY 1100.00 per room (one way)
  • Rollaway bed fee: CNY 345 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Shangri-La Suzhou
  • Shangri-La Hotel Suzhou
  • Shangri-La Suzhou
  • Shangri-La Suzhou Hotel
  • Suzhou Shangri-La
  • Suzhou Shangri-La Hotel
  • Shangri La Hotel Suzhou
  • Shangri La Suzhou

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