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Get an overview of this hotelLuxury Suzhou hotel in Suzhou City Centre with 6 restaurants

Location

Located in Suzhou City Centre, this luxury hotel is within 1 mi (2 km) of SiChou LiShi WenHua ZhanLan and Suzhou Canal Park. Cloud Capped Peak and Hanshan Temple are also within 2 mi (3 km).

Hotel Features

This hotel features 6 restaurants, an indoor pool, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a coffee shop/café, and a spa tub are onsite.

Room Amenities

All 293 soundproofed rooms feature free WiFi and iPod docks. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.

Renovations & Closures

The property is renovating until 31 March 2017 (completion date subject to change). The following areas are affected:
  • Spa
The following facilities will be closed from 21 December 2016 to 25 December 2016 (dates subject to change):
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

In addition to an indoor pool, Suzhou Marriott Hotel provides a 24-hour health club, a spa tub, and a sauna. Dining is available at one of the hotel's 6 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of hotel's 2 bars/lounges. High-speed wireless Internet access is complimentary.

This 5-star property offers access to a business center, limo/town car service, and meeting rooms. Event facilities measure 17010 square feet (1580 square meters). This luxury hotel also offers tour/ticket assistance, multilingual staff, and a garden. Complimentary self parking is available on site.

  • 24-hour front desk 
  • Total number of rooms - 293 
  • Number of floors - 48 
  • Number of bars/lounges - 2 
  • Business center 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • 24-hour health club 
  • Tours/ticket assistance 
  • Free WiFi 
  • Luggage storage 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Meeting rooms 12 
  • Multilingual staff 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Year Built 2009 
  • Number of restaurants - 6 
  • Conference space size (feet) - 17010 
  • Conference space size (meters) - 1580 
  • Free self parking 
  • Sauna 
  • Garden 
  • Number of buildings/towers - 1 
  • Spa tub 
  • Steam room 
  • Indoor pool 
  • Breakfast available (surcharge) 
  • Wedding services 

Family Friendly Amenities

  • Indoor pool  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Laundry facilities  

Internet

Available in all rooms: Free WiFi , Wired internet access ( CNY 80 per day )

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Air conditioning 
  • Phone 
  • Minibar 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Hair dryer 
  • Separate bathtub and shower 
  • Slippers 
  • Iron/ironing board 
  • Desk 
  • iPod docking station 
  • In-room safe (laptop compatible) 
  • Satellite TV service 
  • Free WiFi 
  • Wired high-speed Internet access (surcharge) 
  • Soundproofed rooms 
  • Free newspaper 
  • Room service (24 hours) 
  • Rollaway/extra beds (surcharge) 
  • Down comforter 
  • LCD TV 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Asia Bistro - This restaurant serves breakfast and dinner.

Alto Vino - This restaurant serves dinner only.

Pulp Bar - Onsite pub.

Java - This restaurant serves breakfast only.

24-hour room service is available.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

Spa Services

  • Number of treatment rooms 10 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time ends at 2 PM

Minimum check-in age is 18

Check-in time starts at 2 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 155 per stay.

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

No cribs (infant beds) available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CNY 158.7 per person (approximately)
  • Fee for in-room high-speed Internet (wired): CNY 80 per day (rates may vary)
  • Rollaway bed fee: CNY 155 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

No pets and no service animals are allowed at this property.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.


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Learn more.
4.5 out of 5
100% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.7 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
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Pleasant hotel in middle of Suzhou

3 out of 5
by
Posted May 23, 2016
Pros: The bed was comfortable.
Cons: The service.
The hotel was just okay. The floor of my room had a strange smell. I was upgraded to club room status but that experience wasn't great. They insisted on helping me, but they never got my order correct. Then during breakfast I found all the hot food cold. Somehow all the heating plates were not turned on. They need to better train their staff.
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Business in Suzhou

4 out of 5
by from RI
Posted Jun 11, 2012
Cons: Guests smoking on non smoking floors
Location: This hotel is convenient to the highway.
The hotel is relatively new and as such in good condition. Even though it was new, the rooms already had some stains on the carpet. Overall the room was very good and the bathroom was clean.
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非常好非常乾淨的酒店!

5 out of 5
by from HK
Posted Oct 18, 2016
地點十分方便, 附近有地鐵站, 從任何一個火車站過去都很方便 距離姑蘇區的景點也非常非常方便 房間也很舒適, 設施很棒!! 酒店的早餐也是1級棒! 中西食品齊全! 每天都可以享用到一個十分滿足的早餐!!!! 家人都十分的滿意!!!
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高級感&快適

5 out of 5
by from 中国
Posted Oct 27, 2013
Pros: 落ち着いた部屋の雰囲気、部屋からの景色、高級感のある内装
Cons: お風呂の水はけが悪く、浴槽のお湯を抜くと、床に溢れてきた
Location: 周辺には特に何も無いが、部屋の窓から遠くにある観光名所の虎丘が見えた。
部屋の内装など、全体的に高級感があり、落ち着いた雰囲気。 周りに大きいビルが無いこともあって、窓からの景色が大変素晴らしかった(遠くに観光名所の虎丘が見えました)。 ホテル内のイタリアンレストランで夕食をとったが、料理の勧め方、内容の説明、量に対するアドバイスなど、スタッフの対応も非常に良かった。 唯一の欠点はバスルームの水はけの悪さで、浴槽のお湯を抜くと床が水浸しになってしまった。 それでも全体的に満足できたので、また泊まりたいと思います。
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very good.

5 out of 5
by from 日本, 東京都
Posted Sep 10, 2012
街の中心地から程近く、良い立地だと思います。 (私は、個人的には、蘇州の中心地に高層建築物は作って欲しくないと思っています。) ホスピタリティーはとても良いです。 食事も美味しかった。 エグゼクティブラウンジは、遅い時間になるとビールが品切れでしたが…。 妻の誕生日に宿泊しましたが、夜、部屋に戻るとケーキのプレゼントがありました。 ipod/iphoneのスピーカー&充電設備が備わっており利用しましたが、ipodを忘れてしまいました。 チェックアウト後に市内で昼食をとっているとホテルから忘れ物の電話があり、難なきを得ました。 ↑忘れ物の連絡など、日本では当たり前かも知れませんが、まだまだ中国では少ない心配りだと思います。 また泊まりたいホテルです。
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街中から少し離れてるけど

5 out of 5
by from 大阪
Posted Jul 12, 2011
綺麗な部屋で朝食も充実していて過ごしやすかったです。 室内プールとジャグジーも綺麗で、従業員の方も親切で英語が話せる方だったのよかったです。浴室は空調が設置されており、浴槽がでアメリカの映画でよく見るような感じの完全に孤立したものでなんだか気分的に高級感を味わえるものでした。 アメニティーは一通りそろっていて、体重計と傘とバスローブがあったので便利でした。少し歩けばカルフール(家楽福)もあり、街中や、観光地まで出るのにタクシーで 事足ります。ドアマンや、ロビー付近にいる従業員の方も、すれ違うたびちゃんと挨拶をしてくれるのが、この国ではあまりない感じのホテルだなと思い、料金も高すぎることなく総合的にいい印象をうけました。
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