Get an overview of this hotelFamily-friendly Suzhou hotel in Kunshan with 3 restaurants


Located in the entertainment district, this family-friendly hotel is within 12 mi (20 km) of Xi Lu Garden, Zhang Pu Residence, and Qiandeng Yan Monastery. Huacheng Tiandi General Mall and Qiandeng Central Park are also within 16 mi (25 km).

Hotel Features

This hotel features 3 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite.

Room Amenities

All 387 soundproofed rooms feature free WiFi and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include wired Internet, refrigerators, and flat-screen TVs.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Swissotel Kunshan features an indoor pool and a health club. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. High-speed wired and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and limo/town car service. Event facilities measure 10742 square feet (998 square meters). This luxury hotel also offers a sauna, spa services, and tour/ticket assistance. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and a train station pick-up service.

  • 24-hour front desk 
  • Supervised childcare/activities (surcharge) 
  • Airport transportation (surcharge) 
  • Number of floors - 22 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Free newspapers in lobby 
  • Coffee/tea in common areas 
  • Dry cleaning/laundry service 
  • Full-service spa 
  • Express check-in 
  • Express check-out 
  • Gift shops or newsstand 
  • Hair salon 
  • Health club 
  • Free wired high-speed Internet 
  • Shopping on site 
  • Laundry facilities 
  • Limo or Town Car service available 
  • ATM/banking 
  • Multilingual staff 
  • Total number of rooms - 387 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Train station pickup (surcharge) 
  • Conference space size (feet) - 10742 
  • Sauna 
  • Spa services on site 
  • Supervised childcare/activities 
  • Indoor pool 
  • Wedding services 
  • Elevator/lift 
  • Billiards or pool table 
  • Tours/ticket assistance 
  • Free WiFi 
  • Spa treatment room(s) 
  • Porter/bellhop 
  • Year Built 2006 
  • Number of restaurants - 3 
  • Conference space size (meters) - 998 
  • Garden 
  • Number of buildings/towers - 1 
  • Steam room 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Laundry facilities  
  • In-room childcare (surcharge)  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi , Wired internet access ( CNY 80 per day )

Available in some public areas: Free WiFi , Free wired high-speed Internet

Room Amenities

  • Pay movies 
  • Air conditioning 
  • Premium bedding 
  • Soundproofed rooms 
  • Bathrobes 
  • Coffee/tea maker 
  • Private bathroom 
  • Designer toiletries 
  • Free toiletries 
  • Bidet 
  • Deep soaking bathtub 
  • Rainfall showerhead 
  • In-room childcare (surcharge) 
  • Free bottled water 
  • Desk 
  • Hair dryer 
  • Daily housekeeping 
  • Iron/ironing board (on request) 
  • In-room massage available 
  • Flat-panel TV 
  • Free WiFi 
  • In-room safe (laptop compatible) 
  • Minibar 
  • Refrigerator 
  • Separate bathtub and shower 
  • Slippers 
  • Turndown service 
  • Room service (24 hours) 
  • Down comforter 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Rollaway/extra beds (free) 
  • Satellite TV service 
  • Wired high-speed Internet access (surcharge) 
  • Blackout drapes/curtains 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Cafe Swiss - This buffet restaurant serves breakfast, lunch, and dinner.

Chinese Paradise - This restaurant serves lunch and dinner.

Tao Yuan Garden Tepenyaki - This restaurant serves lunch and dinner.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Spa Services

Touch Spa has 14 treatment rooms. Services include Thai massages, massages, facials, and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

  • Thai massage 
  • Reflexology 
  • Number of treatment rooms 14 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Roll-in shower 
  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies


Minimum check-in age is 18

Check-in time starts at 2 PM

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


You'll be asked to pay the following charges at the property:
  • Resort fee: 15 percent of room rate
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CNY 135.7 per person (approximately)
  • Fee for in-room high-speed Internet (wired): CNY 80 per day (rates may vary)
  • Airport shuttle fee: CNY 680 per vehicle (roundtrip)
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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