Room type

Classic Room

Max Occupancy: 3 guests (up to 2 children)

Swiss Business Advantage Room, 1 King Bed

Max Occupancy: 3 guests (up to 2 children)

Swiss, Executive Room

Max Occupancy: 3 guests (up to 2 children)

Premier Suite, 1 King Bed

Max Occupancy: 4 guests (up to 3 children)

Swiss, Executive Suite, 1 King Bed

Max Occupancy: 3 guests (up to 2 children)

Get an overview of this hotelFamily-friendly Suzhou hotel in Kunshan with 3 restaurants

Location

Located in the entertainment district, this family-friendly hotel is within 12 mi (20 km) of Xi Lu Garden, Zhang Pu Residence, and Qiandeng Yan Monastery. Huacheng Tiandi General Mall and Qiandeng Central Park are also within 16 mi (25 km).

Hotel Features

Along with 3 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite.

Room Amenities

All 387 soundproofed rooms feature WiFi and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include wired Internet, refrigerators, and flat-screen TVs.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Swissotel Kunshan features an indoor pool and a health club. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. High-speed wired and wireless Internet access is complimentary.

This 4.5-star property offers access to a business center and limo/town car service. Event facilities measure 10742 square feet (998 square meters). This luxury hotel also offers a sauna, a steam room, and spa services. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and a train station pick-up service.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • ATM/banking 
  • Bar/lounge 
  • Billiards or pool table 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee/tea in lobby 
  • Free newspapers in lobby 
  • Conference space size (feet) - 10742 
  • Conference space size (meters) - 998 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Full-service spa 
  • Garden 
  • Gift shops or newsstand 
  • Hair salon 
  • Health club 
  • Indoor pool 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Luggage storage 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 22 
  • Number of restaurants - 3 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Sauna 
  • Shopping on site 
  • Spa services on site 
  • Spa treatment room(s) 
  • Steam room 
  • Supervised childcare/activities 
  • Total number of rooms - 387 
  • Tours/ticket assistance 
  • Train station pickup (surcharge) 
  • Wedding services 
  • Year Built 2006 
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Family Friendly Amenities

  • Free Wi-Fi  
  • In-room childcare (surcharge)  
  • Indoor pool  
  • Laundry facilities  
  • Refrigerator  
  • Rollaway/extra beds available  
  • Soundproofed rooms  

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access ( 80 CNY per day )

Available in some public areas: Free WiFi , Free wired high-speed Internet

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Bidet 
  • Blackout drapes/curtains 
  • Coffee/tea maker 
  • Free bottled water 
  • Free toiletries 
  • Connecting/adjoining rooms available 
  • Cribs/infant beds available 
  • Daily housekeeping 
  • Deep soaking bathtub 
  • Designer toiletries 
  • Desk 
  • Down comforter 
  • Flat-panel TV 
  • Hair dryer 
  • In-room childcare (surcharge) 
  • In-room massage available 
  • In-room safe (laptop compatible) 
  • Iron/ironing board (on request) 
  • Minibar 
  • Pay movies 
  • Premium bedding 
  • Private bathroom 
  • Rainfall showerhead 
  • Refrigerator 
  • Rollaway/extra beds available 
  • Room service (24 hours) 
  • Satellite TV service 
  • Separate bathtub and shower 
  • Slippers 
  • Soundproofed rooms 
  • Turndown service 
  • Wired high-speed Internet access (surcharge) 
  • WiFi (surcharge) 
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Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Cafe Swiss - This buffet restaurant serves breakfast, lunch, and dinner.

Chinese Paradise - This restaurant serves lunch and dinner.

Tao Yuan Garden Tepenyaki - This restaurant serves lunch and dinner.

24-hour room service is available.

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Nearby Things to Do

Recreational amenities at the hotel include an indoor pool, a health club, a sauna, and a steam room.

Spa Services

Touch Spa has 14 treatment rooms. Services include Thai massages, massages, facials, and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

  • Thai massage 
  • Reflexology 
  • Number of treatment rooms 14 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Braille or raised signage 
  • Roll-in shower 
  • Accessible parking 
  • Accessibility equipment for the deaf 
  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 2 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 243 per night.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

You'll be asked to pay the following charges at the hotel:
  • Resort fee: 15 percent of room rate
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CNY 135.7 per person (approximately)
  • Fee for in-room high-speed Internet (wired): CNY 80 per day (rates may vary)
  • Airport shuttle fee: CNY 680 per vehicle (one way)
  • Rollaway bed fee: CNY 243 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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