Get an overview of this hotelFamily-friendly Suzhou hotel in Kunshan with 3 restaurants

Popular property highlights

Free WiFi
Indoor pool
Business center
Laundry facilities
24-hour front desk

Location

Located in the entertainment district, this family-friendly hotel is within 9 mi (15 km) of Yongxin Square, Xi Lu Garden, and Chuodun Site. Feiyun Lake and Zhang Pu Residence are also within 12 mi (20 km).

Hotel Features

This hotel features 3 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite.

Room Amenities

All 387 soundproofed rooms feature free WiFi and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include wired Internet, refrigerators, and flat-screen TVs.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Swissotel Kunshan features an indoor pool and a health club. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and limo/town car service. Event facilities measure 10742 square feet (998 square meters). This luxury hotel also offers a sauna, spa services, and tour/ticket assistance. For a surcharge, the property provides a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

  • Express check-in 
  • Bar/lounge 
  • Coffee/tea in common areas 
  • Elevator/lift 
  • Full-service spa 
  • Indoor pool 
  • 24-hour front desk 
  • Business center 
  • Billiards or pool table 
  • Spa treatment room(s) 
  • Porter/bellhop 
  • Express check-out 
  • Tours/ticket assistance 
  • Year Built 2006 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Steam room 
  • Sauna 
  • Health club 
  • Free wired Internet 
  • Limo or Town Car service available 
  • Supervised childcare/activities (surcharge) 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 998 
  • Spa services on site 
  • Luggage storage 
  • Supervised childcare/activities 
  • Hair salon 
  • Breakfast available (surcharge) 
  • ATM/banking 
  • Number of restaurants - 3 
  • Train station pickup (surcharge) 
  • Conference space size (feet) - 10742 
  • Gift shops or newsstand 
  • Shopping on site 
  • Laundry facilities 
  • Total number of rooms - 387 
  • Number of floors - 22 
  • Wedding services 
  • Number of buildings/towers - 1 
  • Airport transportation (surcharge) 
  • Garden 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Laundry facilities  
  • In-room childcare (surcharge)  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi ,

Available in some public areas: Free WiFi , Free wired Internet

Room Amenities

  • Pay movies 
  • Air conditioning 
  • Premium bedding 
  • Soundproofed rooms 
  • Bathrobes 
  • Coffee/tea maker 
  • Private bathroom 
  • Designer toiletries 
  • Free toiletries 
  • Bidet 
  • Deep soaking bathtub 
  • Rainfall showerhead 
  • In-room childcare (surcharge) 
  • Free bottled water 
  • Desk 
  • Hair dryer 
  • Daily housekeeping 
  • Iron/ironing board (on request) 
  • In-room massage available 
  • In-room safe (laptop compatible) 
  • Flat-panel TV 
  • Free WiFi 
  • Minibar 
  • Refrigerator 
  • Separate bathtub and shower 
  • Slippers 
  • Turndown service 
  • Room service (24 hours) 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Rollaway/extra beds (free) 
  • Down comforter 
  • Wired Internet access (surcharge) 
  • Satellite TV service 
  • Blackout drapes/curtains 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Cafe Swiss - This buffet restaurant serves breakfast, lunch, and dinner.

Chinese Paradise - This restaurant serves lunch and dinner.

Tao Yuan Garden Tepenyaki - This restaurant serves lunch and dinner.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Spa Services

Touch Spa has 14 treatment rooms. Services include Thai massages, massages, facials, and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

  • Spa tub in spa 
  • Number of treatment rooms 14 
  • Thai massage 
  • Reflexology 
  • Body treatments 
  • Facial treatments 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CNY 135.7 per person (approximately)
  • Fee for in-room wired Internet: CNY 80 per day (rates may vary)
  • Airport shuttle fee: CNY 680 per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Kunshan Swissotel
  • Swissotel Hotel Kunshan
  • Swissotel Kunshan

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.


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