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Indoor pool
Terrace/Patio
Terrace/Patio
Premium bedding, down comforters, minibar, in-room safe

Guest reviews

4.5/5 Wonderful
57 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationGate to the East6 min walk
Popular LocationJinji Lake12 min walk
Popular LocationSuzhou Culture and Arts Center11 min drive
AirportWuxi (WUX-Shuofang)48 min drive

Choose dates to view prices

  • Room, 1 King Bed, Non Smoking, City View

    4/5 guest room rating

    Room amenities

    • 506 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, City View
  • Wonderful Room, Guest room, 2 Queen, City view

    4.2/5 guest room rating

    Room amenities

    • 506 sq ft
    • City view
    • Sleeps 3
    • 2 Queen Beds
    More detailsWonderful Room, Guest room, 2 Queen, City view
  • Spectacular Room, Guest room, 1 King, City view

    Room amenities

    • 506 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsSpectacular Room, Guest room, 1 King, City view
  • Spectacular Room, Guest room, 2 Queen, City view

    Room amenities

    • 506 sq ft
    • City view
    • Sleeps 3
    • 2 Queen Beds
    More detailsSpectacular Room, Guest room, 2 Queen, City view
  • Fabulous Room, Guest room, 1 King, Jinji Lake view

    5/5 guest room rating

    Room amenities

    • 560 sq ft
    • Lake view
    • Sleeps 3
    • 1 King Bed
    More detailsFabulous Room, Guest room, 1 King, Jinji Lake view
  • Suite, 1 Bedroom, Non Smoking, Lake View

    Room amenities

    • 1033 sq ft
    • Lake view
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 Bedroom, Non Smoking, Lake View
  • Studio Suite, 1 Bedroom Suite, 1 King, Jinji Lake view

    Room amenities

    • 1033 sq ft
    • Lake view
    • Sleeps 4
    • 1 King Bed
    More detailsStudio Suite, 1 Bedroom Suite, 1 King, Jinji Lake view
  • Mega Room, Guest room, 1 King, Jinji Lake view

    Room amenities

    • 560 sq ft
    • Lake view
    • Sleeps 3
    • 1 King Bed
    More detailsMega Room, Guest room, 1 King, Jinji Lake view
  • Marvelous Suite, 1 Bedroom Suite, 1 King, Jinji Lake view

    Room amenities

    • 1216 sq ft
    • Lake view
    • Sleeps 4
    • 1 King Bed
    More detailsMarvelous Suite, 1 Bedroom Suite, 1 King, Jinji Lake view
  • Fantastic Suite, 1 Bedroom Suite, 1 King, Jinji Lake view

    Room amenities

    • 1216 sq ft
    • Lake view
    • Sleeps 4
    • 1 King Bed
    More detailsFantastic Suite, 1 Bedroom Suite, 1 King, Jinji Lake view
  • Room, 2 Queen Beds, View

    Room amenities

    • 506 sq ft
    • Partial lake view
    • Sleeps 3
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, View
  • Room, 1 King Bed, View

    Room amenities

    • 506 sq ft
    • Partial lake view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, View

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Suzhou

Located in Wuzhong neighborhood, W Suzhou is connected to a shopping center. Suzhou Culture and Arts Center and Suzhou Museum are cultural highlights, and some of the area's notable landmarks include Yuanrong Times Square and Hanshan Temple. Ferris Wheel Paradise and Baimajian Ecological Garden are also worth visiting.

Visit our Suzhou travel guide
Map
Popular Location

What's nearby

  • Gate to the East - 6 min walk
  • Jinji Lake - 12 min walk
  • Suzhou Culture and Arts Center - 11 min drive
  • Suzhou International Expo Center - 14 min drive
  • Ferris Wheel Paradise - 16 min drive

Getting around

  • Suzhou Railway Station - 21 min drive
  • Hongqiao Intl. Airport (SHA) - 56 min drive

Restaurants

  • Toro Loco — 1 min walk
  • The Kitchen Table — 1 min walk

About this property

W Suzhou

5-star luxury hotel connected to a shopping center in Wuzhong
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge, and a coffee shop/café are onsite. All 379 individually decorated rooms provide free WiFi, free wired Internet, and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include minibars, premium bedding, and LED TVs.
W Suzhou offers 379 air-conditioned accommodations with minibars and espresso makers. These individually decorated and furnished accommodations include day beds. Beds feature down comforters and premium bedding. A pillow menu is available. 49-inch LED televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Away. Services include hot stone massages, facials, body treatments, and manicures and pedicures.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Follows standard sanitization guidelines of Commitment to Clean (Marriott)
Disinfectant is used to clean the property

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • Electric car charging station

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 198 per person
  • 3 restaurants and 1 coffee shop/café
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Aerobics classes
  • Full-service spa
  • Indoor pool
  • Shopping mall
  • Shopping
  • Yoga classes

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Japanese
  • Korean

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference center (8751 square feet of space)

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Day bed
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 49-inch LED TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - noon
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs (infant beds)

Property payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 198 per person (approximately)
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Guests are provided with hand sanitizer.
  • The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel W Suzhou
W Suzhou Hotel
W Suzhou Suzhou
W Suzhou Hotel Suzhou

Frequently asked questions

Can I cancel my reservation for free at W Suzhou and receive a full refund?
Yes, W Suzhou offers free cancellation on select room rates, because flexibility matters! Please refer to W Suzhou cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at W Suzhou?
As of Jul 13, 2020, prices found for a 1-night stay for 2 adults at W Suzhou on Aug 2, 2020 start from $155, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this hotel have a pool?
Yes, this property has an indoor pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self parking is free at this property.
What time is check-in at W Suzhou?
Check-in is from 3:00 PM–noon. Late check-in is available during limited hours.
What time is check-out at this property?
Check-out is at noon.
Where is this hotel located?
Located in Wuzhong, this luxury hotel is 0.6 mi (1 km) from Jinji Lake and within 3 mi (5 km) of Suzhou Culture and Arts Center and Suzhou International Expo Center. Suzhou University and Yuanrong Times Square are also within 6 mi (10 km).

Guest reviews

Overall score and ratings for W Suzhou

4.5
Wonderful
5 - Excellent
38
4 - Good
10
3 - Okay
8
2 - Mediocre
0
1 - Poor
1
4.6
Cleanliness
4.3
Service and Staff
4.7
Amenities
4.5
Property condition

3/5

  • Liked: Cleanliness, staff & service, amenities

Stayed 1 night in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay

As usual very good

Stayed 1 night in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The interior design was amazing especially the bathroom, really relaxing bathtub with music ... the bed was great too. I don’t have anything which I dislike... and Overall was satisfied with everything.. The location was great too which connects to a Suzhou Centre n have metro n lost of restaurants.

Stayed 2 nights in Dec 2019

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 1 night in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Exceptionally clean, modern, great amenities. The staff was very friendly and always eager to help.

    Stayed 3 nights in Dec 2019