W Suzhou

Photo gallery for W Suzhou

Primary image
Indoor pool
Premium bedding, down comforters, minibar, in-room safe
Spectacular Room, Room, 1 King Bed, Non Smoking, City View | View from room
Marvelous Suite, Suite, 1 Bedroom, Non Smoking, Lake View | Premium bedding, down comforters, minibar, in-room safe

Overview of W Suzhou

W Suzhou

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing
Map
Building 7 Suzhou Center, corner of Xinggang Avenue and Suhui Road, Suzhou, Jiangsu, 215021

Explore the area

  • Popular LocationGate to the East6 min walk
  • Popular LocationSuzhou Center11 min walk
  • Popular LocationJinji Lake12 min walk
  • AirportWuxi (WUX-Shuofang)44 min drive

Choose dates to view prices

About this area

Suzhou

Located in Park Huxi neighborhood, W Suzhou is connected to a shopping center. Suzhou Culture and Arts Center and Suzhou Museum are cultural highlights, and some of the area's notable landmarks include Yuanrong Times Square and Hanshan Temple. Couple's Retreat Garden and Ferris Wheel Paradise are also worth visiting.

What's nearby

  • Gate to the East - 6 min walk
  • Suzhou Center - 11 min walk
  • Jinji Lake - 12 min walk
  • Suzhou Culture and Arts Center - 9 min drive
  • Suzhou International Expo Center - 12 min drive

Getting around

  • Suzhou Railway Station - 17 min drive
  • Hongqiao International Airport (SHA) - 56 min drive

Restaurants

  • Wagas - 10 min walk
  • Domino's - 12 min walk
  • Starbucks - 14 min walk
  • The Luchador - Mexican Bar - 14 min walk
  • The Camel Sportsbar - 15 min walk

About this property

W Suzhou

5-star luxury hotel connected to a shopping center in Park Huxi
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a snack bar/deli are onsite.
W Suzhou offers 379 air-conditioned accommodations with minibars and espresso makers. These individually decorated and furnished accommodations include day beds. Beds feature down comforters and premium bedding. A pillow menu is available. 49-inch LED televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Suzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Away. Services include hot stone massages, facials, body treatments, and manicures and pedicures.

The spa is open daily.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Malay, Spanish, Thai, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (CNY 200 per day)
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 198 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Toro Loco
  • The Kitchen Table
  • Su Yan
  • Woobar

Things to do

  • 24-hour fitness center
  • Aerobics classes
  • Designer stores
  • Full-service spa
  • Indoor pool
  • Shopping mall
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (8751 square feet of space)
  • Meeting rooms - 7

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Day bed
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 49-inch LED TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - noon
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: CNY 198 per person (approximately)
  • Self parking fee: CNY 200 per day
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel W Suzhou
W Suzhou Hotel
W Suzhou Suzhou
W Suzhou Hotel Suzhou

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 50 out of 70 reviews
5 - Excellent 71%
Rating 4 - Good. 11 out of 70 reviews
4 - Good 16%
Rating 3 - Okay. 8 out of 70 reviews
3 - Okay 11%
Rating 2 - Poor. 0 out of 70 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 70 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.4/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best breakfast
Feels like family when arriving here. The service is fantastic, location is perfect, views are to die for and the breakfast and brunch are delicious!
Stayed 2 nights in Apr 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Love my stay. It was perfect. Super comfortable and clean.
Stayed 1 night in Feb 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In room coffee (French press) is a mess and below expectations for such upscale hotel room
Stayed 2 nights in Nov 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CP值很高
Very good location and very nice service
Stayed 1 night in Jul 2020