Ratings based on 38 Verified Reviews

4.2 out of 5
100% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 13, 2015 on Hotels
4 out of 5
by A verified traveler

nice place

Posted Mar 13, 2015 on Hotels
Nice hotel in the Suzhou tourist area
4 out of 5
Recommended
for Everyone
by A verified traveler from malaysia

Excellent location to lots of attractions

Posted Dec 13, 2014
My stay is excellent overall except the shower cubicle is very small even for Asian stature as me,
5 out of 5
by ELLEN D from Chicago

super hotel really should be 10 stars

Posted Nov 30, 2014 on Hotels
great location wonderful staff good beds and English maps superb breakfast buffet
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 27, 2014 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

superb hotel near to shopping street

Posted Sep 12, 2014
Pros: location!
Location: guanqian jie shopping street, food
the hotel location and comfort level is great. just walk out and the whole shopping street is located there. the room n bed are comfortable and clean. the staff re also pretty helpful
5 out of 5
by Amusia from Israel

Excellent impressions

Posted Sep 9, 2014 on Hotels
My wife and I were very happy with the stay. If for some reasons we will be in Suzhou, the hotel choise is already made - the same as this time.
4 out of 5
by Yaping

This traveler left a rating score only Posted Aug 27, 2014 on Hotels
5 out of 5
by Tracy from USA

Recommend this hotel

Posted May 28, 2014 on Hotels
Great stay - clean rooms, AC worked well, good location. Easy check-in and check-out process. I would stay here again.
4 out of 5
by Orianne from Beijing

Dishonest manager but otherwise lovely hotel

Posted Apr 18, 2014 on Hotels
The hotel itself is very clean, comfortable, and meets Western standards for a 3 star hotel. Most of the staff was very kind and helpful, and the location is very convenient because it is within walking distance to the Suzhou Museum, the Garden of the Humble Administrator, and several other tourist destinations. Unfortunately, despite the fact that my reservation was for two people and paid for in advance, the hotel had given away our room and only had a room available for one person. The first clerk who helped us said that she was concerned that the bed would not be big enough for two since it was meant for one person. She said the reservation was for just one person. But I showed her the reservation I had for two, and she then called in her manager. The manager repeatedly said that the bed was for 1-2 people. But the bed was only 1.5 meters wide, and I'm pretty sure that what happened was that the hotel gave away our room despite our reservation. There is no way that the room was meant for two.