Bayview Spa Cottage  | Individually decorated, individually furnished, blackout drapes

Reviews of Swansea Cottages & Lodge Suites

4 out of 5
Swansea Cottages & Lodge Suites
43 Franklin Street, Swansea, TAS

Reviews

8.8

Excellent

Rating 10 - Excellent. 111 out of 195 reviews" "
Rating 8 - Good. 59 out of 195 reviews" "
Rating 6 - Okay. 15 out of 195 reviews" "
Rating 4 - Poor. 5 out of 195 reviews" "
Rating 2 - Terrible. 5 out of 195 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the cottages would like to have stayed longer Bed was super comfy decor was homely
Stayed 1 night in Mar 2024
Response from Rob/Proprietor on Mar 22, 2024
Hi Julie, thank you for your great review of your recent stay in Dove Cottage. We are pleased that you found your "heritage style" cottage homely well suited for your stay.Sadly one night is simply not long enough to either relax and enjoy your accommodation nor have a good look around the area.There are lots of things to see and do and at least 5 days is usually required to experience these.Hopefully on your next visit you can organise a longer stay on the East Coast.Once again, many thanksKind Regards,Rob,Toni and staff.

10/10 Excellent

Florine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, good location.
Stayed 2 nights in Mar 2024
Response from Rob/Proprietor on Mar 11, 2024
Hi Florine, Thank you for reviewing your recent stay. We are pleased that all was great for your stay in a Family Lodge Suite for 2 nights.Thank you for your great feedback and recommendation which is very much appreciated.Many thanksRob, Toni and staff

8/10 Good

Joe

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Rob/Proprietor on Mar 10, 2024
Hi Joe, Thank you for reviewing your stay in our Deluxe Cabin. It sounds like you found it comfortable and well suited for your stay. Many thanksRob, Toni & staff

8/10 Good

Yu Meng

Stayed 1 night in Mar 2024
Response from Rob/Proprietor on Mar 7, 2024
Hi Yu Meng, Thank you for your review. It looks like that all was good for your stay and that you enjoyed it.Many thanksRob & Toni

10/10 Excellent

marian, Rosetown

Stayed 2 nights in Feb 2024
Response from Rob/Proprietor on Mar 25, 2024
Hi Marian, Thank you for your great feedback of your stay on a double Lodge Suite. We are pleased that you found all well suited to your stay.Once again,Many thanksRob & Toni and staff

10/10 Excellent

Kapene

Traveled with partner
Great property and close to the town centre and beach.
Stayed 1 night in Feb 2024
Response from Rob, Toni and staff on Feb 12, 2024
Hi Kapene, Thank you for your review of your recent stay in the Romantic Attic Spa Lodge Suite "Hideaway".We are pleased that you found all excellent and to your satisfaction. Once again many thanks for your great review!

10/10 Excellent

Leena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property we stayed at was clean, staffs were nice, tennis court was very handy,
Stayed 3 nights in Jan 2024
Response from Rob/Proprietor on Feb 9, 2024
Hi Leena, Thank you for your great review. Wea re so pleased that you found all comfortable and to your satisfaction for your 3 nights stay in Pier Cottage a two bedroom cottage.Many thanksRob, Toni and staff.

8/10 Good

Beatrice

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Cute cottage but with bad internet
Stayed 1 night in Jan 2024
Response from Rob on Feb 9, 2024
Hi Beatrice, Thank you for your review and comments. We are pleased that you enjoyed the Family Lodge Suite. We do apologise on the internet, Whilst it is working for emails, its rate is sadly limited in the Lodge Suites until the update is complete..We are awaiting our IT technician to complete his upgrades for the Lodge Suites which hopefully will be shortly.

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely and cute self contained room with a small kitchenette (fridge, toaster, microwave, kettle). There was also a corner spa, shower, dorma window and tv, which could swivel and be watched from the couch, bed or spa. The room required navigating some steep stairs which was fine for us but may not suit others. Checkin in and out was easy and staff were lovely to deal with.
Stayed 1 night in Dec 2023
Response from Rob on Dec 23, 2023
HYi Tracey, Thank you for sharing your feedback and reviewing your stay.We are pleased that you enjoyed your stay in the attic spa suite which is a nice little hideaway, especially for a Romantic Interlude.

4/10 Poor

Jame

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Not impressed. The room had fluff/dirt all over the floor and toenail clippings on the floor around the table, we were given another room which was a downgrade to what we originally booked and paid for. There was no compensation for the downgrade. The replacement room had a pair of ladies Dirty underwear just under the bed and dirty dishes in the drawer, there was also brown scum around the shower which wiped off with a finger. The reception lady was made aware of the issues when we checked out, her reply was 'oh thats no good' and that was it. Definitely overpriced for the condition of the rooms.
Stayed 1 night in Nov 2023
Response from Rob on Nov 5, 2023
Hi Jame, Thank you for your feedback. We do apologise as explained to you a power outage prevented your booked room from being completed. Sadly the house attendant failed to advise reception of this. We do apologise.

8/10 Good

Caryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attractive property with beautiful gardens and restful areas. Well equipped kitchen and laundry facilities Friendly owners who answered questions and provided assistance when requested.
Stayed 3 nights in Oct 2023
Response from Rob on Nov 5, 2023
Hi Caryn, Thank you for your review and comment. We are pleased that you enjoyed Bayview Cottage and found all well suited to your 6 guests over the 3 nights stayed.Many thanksKind Regards,Rob & Toni Proprietors

2/10 Terrible

Sheree

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos on the website give the impression of quaint little cottages and from the outside, which is correct. However, we stayed in Dove Cottage and when we entered the property, it was VERY tired and had a grubby feel about it. The bedroom smelt like stale urine but may have been damp carpet or similar? The fittings were mismatched and the overuse of grab rails, shower chairs etc gave the place a nursing home vibe, rather than a holiday home atmosphere. For a cottage that sleeps four, there is only one towel rail positioned directly over the toilet, and no additional freestanding rails as provided in other placed we've stayed. We tried to use the ironing board and it was so cheap, unstable and rickety it felt as though it would fall apart. There were three dirty coffee mugs and some other mis-matched crockery and cutlery and the whole place looked like it had been fitted out through Op Shop purchases. The receptionist barely spoke when we checked in (certainly no real info on the local area), and only gave us a dribble or milk in a jug for three people which we used up with an afternoon coffee. We had to go and ask for more for our morning coffee and were treated as if we'd ask for an organ donation. Overall - just yuck and we couldn't wait to check out - so glad we only booked one night!
Stayed 1 night in Sep 2023
Response from Rob on Oct 6, 2023
Hi Sheree,Wow! We note that you booked Dove Cottage specifically built for seniors and those with mobility issues.We are sorry to read your review and that Dove Cottage did not meet with your expectations.However, it is in stark contrast to guest reviews. We can only surmise that the cottage accommodation provided in Dove Cottage was not what you expected and did not meet your requirements.I can assure you that there is no "Op Shop" furniture in this or any accommodation on site as all is purchased new as would be expected.It is interesting that you omitted to discuss any of your concerns with reception staff during or prior to your departure so that any or all concerns that you had could be addressed.We are sorry that your expectations could not be met and wish you all the best in sourcing suitable accommodation to your needs.Kind Regards,Rob & ToniProprietors

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing, friendly helpful staff. Great location, will be back.🙂
Stayed 1 night in Sep 2023
Response from Rob on Sep 17, 2023
Hi Jillian, thanks for sharing your experience staying in the Attic Spa Suite,. We are pleased that all was relaxing and that you found the location nice and central.Many thanksRob. Toni and staff

10/10 Excellent

Althea

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This property is AMAZING. So clean and everything you’ll ever need is there. Perfect location and Karen was ever so helpful when we arrived stressed and tired. Only wish we could have stayed longer.
Stayed 1 night in Sep 2023
Response from Rob/Proprietor on Sep 7, 2023
Hi Althea, Thank you for your great review and feedback. We are very pleased that you found all well suited to your needs and that you enjoyed our "amazing" property!.I will pass your comments onto Karen who will be most appreciative.Once again many thanks for your great comments and feedback.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find
Amazing place, friendly staff. Stayed in the cabin and loved the vibe. Very comfy bed, great location close to food and the IGA. If i was staying in the area again, i would stay here.
Stayed 3 nights in Aug 2023
Response from Rob on Sep 7, 2023
Hi Ryan, Thankyou for posting a great review of your recent stay at Swansea Cottages in The Cabin with its many endearing features.We are pleased that you found staff nice and friendly as well as the location nice and central. Thank you so much for the great recommendation too!

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot and stay
Lovely, relaxing stay in a beautiful cottage. Easy, smooth check-in and very close to Swansea’s amenities and dining options. Will happily stay again.
Stayed 1 night in May 2023

10/10 Excellent

Shirley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely surrounds. Friendly helpful hosts. Accommodation very clean and comfortable
Stayed 1 night in May 2023

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located to town and coast accomodation that is clean and quiet. Friendly hosts that made us feel at home.
Stayed 3 nights in Apr 2023

10/10 Excellent

Navin

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very friendly staff
Stayed 1 night in Apr 2023

10/10 Excellent

John, Cordalba

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cottage was super clean and located close to town. The electric recliner was a nice touch and the lady at reception went out of her way to assist with directions to tourist locations/places to eat and tips. Would not hesitate to stay here again. The oyster shack is only a 10 to 15 minute drive to enjoy some beautiful fresh oysters.
Stayed 1 night in Apr 2023
Response from Rob on Apr 16, 2023
Hi John, Thank you for sharing a review of your recent stay in The Deluxe Cabin.We are pleased that you enjoyed the twin electric recliners.It was our pleasure to assist and will pass your much appreciated comments onto our reception staff.The Oyster Shack is a great place for fresh oysters and so close by.Many thanks once again for your feedback.

8/10 Good

Jerome

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Would go again
Stayed 1 night in Apr 2023
Response from Rob on Apr 16, 2023
Hi Jerome, Thanks for your feedback and comments. We are pleased that you found all great for your stay in a queen lodge suite.Many thanksRob

10/10 Excellent

SUSAN

Stayed 2 nights in Mar 2023
Response from Rob on Apr 16, 2023
Hi Susan, Thanks for your feedback. We are pleased that you enjoyed your stay in Kirby Cottage over several nights and found all well suited to your stay.Many thanks..

8/10 Good

Jenny

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Cabin was tiny, but very clean
Stayed 2 nights in Mar 2023
Response from Rob on Mar 19, 2023
Hi Jenny, Thank you for your comments. We are sorry that you felt that "The Cabin" was a bit small. Its actually 32m2 which is larger that our family lodge suites. It does have quite a large living area and a queen sized bed in the main bedroom which takes up a bit more room than a double bed, however most guests prefer the larger queen bed over a double bed. We do have larger 2 bedroom cottages available as another option should you wish to book one of these at a future date.Thank you for sharing your feddback.

10/10 Excellent

Lenore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to relax and access Freycinet and Nine Mile Beach
Stayed 2 nights in Mar 2023
Response from Rob on Mar 11, 2023
Hi Lenore, Thank you for sharing a review of your recent 2 night spa in the Romantic Attic Spa Suite.We are pleased that all was well suited to your stay.Many thanksRob & Toni and staff

10/10 Excellent

Adrian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and efficient
Stayed 1 night in Feb 2023
Response from Rob on Mar 2, 2023
Hi Adrian, Thank you for your feedback. We hope that you enjoyed your stay and accommodation.Many thanksRob & Toni and staff.

8/10 Good

Anne

Liked: Cleanliness, staff & service, room comfort
The property was quite quirky and homely. It was quite old style but the management have kitted it out well with facilities. The only real issue was being totally at the mercy of noise from adjoining units. I hadn't realised that the unit I booked had another upstairs so we could hear footsteps from above all the time and also when the upstairs neighbours were filling and running their spa bath....luckily they were reasonably respectful about timings.
Stayed 1 night in Feb 2023
Response from Rob on Mar 2, 2023
Hi Anne, Thank you for your feedback and comments. We are pleased that you enjoyed your stay. It appeared that you stayed in one of our Lodge Suites which are all housed in the same building.Like a motel, some sounds from other rooms can be heard.We also have separate fully self contained cottages for those that don't wont close neighbours. We are pleased that you found your room well equipped. many thanksRob & Toni and staff

10/10 Excellent

Dusan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cosy place close to the beach and the township.
Stayed 3 nights in Jan 2023
Response from Rob on Jan 30, 2023
Hi Dusan, Thank you for your feedback on your recent stay. We are pleased that you found your stay in Pier Cottage cosy, conveniently located and with plenty of room for your large boat.Thank you for choosing to stay at Swansea Cottages.& Lodge SuitesRob, Toni and staff..

8/10 Good

Rowena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cottage in Swansea with everything you need. Restaurants and tavern within walking distance. Friendly and convenient check in.
Response from Rob on Jan 27, 2023
Hi Rowena Thanks for your great comments. We are pleased that you enjoyed your stay.

10/10 Excellent

Olivia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Felt homely, walking distance to the beach and a few wineries!
Response from Rob on Jan 14, 2023
Hi Olivia, Thank you for your comments on your recent stay in the The Cabin.We are pleased that it felt homely and was suited to your stay.We have lots of both new and older wineries around and hope that you managed to visit a few of them.

10/10 Excellent

Jenna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean, had everything we needed for a 1 night stay.
Response from Rob on Jan 12, 2023
Hi Jenna, Thanks for your great comments. We are pleased that all was great and had everything that you needed.Many thanks for the great feedback.

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Dec 2022
Response from Rob on Dec 30, 2022
Hi David, Thank you for your feedback of your recent stay in Swan Cottage.We are pleased that all was good.Many thanksRob & Toni

6/10 Okay

Timothy

Traveled with partner
Disliked: Staff & service, amenities
The cottage was okay but very poorly equipped; not enough cutlery, crockery and low quality pans; the a/c was not up to the task of keeping the living area comfortable and the bedrooms has no heat nor a/c. But our main complaint is that the management failed to communicate that access to the cottage was going to be impeded by contractors laying asphalt to the driveways. Indeed, contradictory information was provided by management and various members of the contractor's team resulting in a misunderstanding that resulted in a rude confrontation with the contractor. Management failed to manage guest communications and were absent when we checked out.
Response from Rob/Proprietor on Dec 19, 2022
Sadly Timothy it seems that you failed to follow the advice from reception staff when you checked in. You were advised of the works being undertaken and offered alternate parking for several hours close by on the grass.However just after the new asphalt was laid you decided to drive drove over it whilst still warm and not yet set, also upsetting the contractors and against what you had been asked to do.You really do need to listen to advice given.We do apologise for the disruption that may have resulted, however it was only for a few hours in the afternoon. Regarding your concerns about the reverse cycle heating and air conditioning, this was a brand new model fitted only several months ago into Dove Cottage. I have checked the same and it is working perfectly as intended. It may be that you had it on the "sun icon" for heat rather than the "snowflake" for air conditioning.I personally checked the cutlery, pots and pans the week before your stay in Dove Cottage and found all to be in good condition and certainly enough for 4 guests that the cottage can cater for.You mentioned that you felt the Cottage was very poorly equipped. This is at odds with the many positive comments praising how well equipped all our cottage are and the standard of the accommodation.Perhaps cottage styled fully self contained accommodation was not for you personally? Regarding your parking concerns, I spoke to the office receptionist and the contractor and both advised that you were told what to do re parking and asked not to drive on the "freshly" laid asphalt as it is still too soft. Sadly, you did which upset the contractors!Once again we offer our apologies for the brief disruption, however it would have been appreciated had you listened to directions and alternatives which were discussed with you when you first checked in.

10/10 Excellent

Jenneane

Stayed 2 nights in Oct 2022
Response from Rob on Dec 19, 2022
Hi Jenneane for your feedback which is much appreciated. We are please that all was great and well suited to you stay in the Romantic Attic Spa Suite.

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful cottage wth everything you need.
Stayed 1 night in Nov 2022
Response from Rob on Nov 14, 2022
Hi Teresa, Thank you for sharing your review of your recent stay in Dove Cottage.We are pleased that you found this quaint little cottage comfortable and had all you needed.

10/10 Excellent

Kate

Liked: Staff & service, amenities, property conditions & facilities
Very convenient and clean perfect for a few days stop over
Stayed 1 night in Oct 2022
Response from Rob on Nov 14, 2022
Hi Kate, Thankyou for sharing your review of your recent stay in Kirby 2 bedroom cottage for a few days. We are so pleased that you found it perfect for your stop over.

10/10 Excellent

John

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Cottages very well appointed quiet and all facilities
Stayed 1 night in Apr 2022
Response from Rob on Nov 14, 2022
Hi John, Thank you for sharing your review of your recent overnight stay in a family Lodge Suite.These are ideal for an overnight stay where cooking and laundry facilities are not required.Thank you for your great review and we are pleased that all was well suited to your stay.

8/10 Good

Leonie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable and pleasant place to stay in Swansea.
Stayed 2 nights in Apr 2022
Response from Rob on Nov 14, 2022
Hi Leonie, Thank you for sharing a review of your stay in a family Lodge Suite for several days.We are pleased that you found comfortable and pleasant and well suited to your stay.If returning in the future we invite you to try one of our fully self contained cottages if staying for a few days complete with fully equipped kitchen, separate bedroom(s) and private laundry facilities.Once again many thanks for your guest feedback.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing.
Stayed 2 nights in Apr 2021
Response from Rob (Proprietor) on Apr 14, 2021
Hi, Many thanks for your review. We are pleased that you found all to your liking. Thanks for sharing your feedback.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Not my cup of tea.
Neat and clean but dated facilities. Easy parking. Easy walk to the township for dining, supermarket, water, jetty, shops and museum. Bed extremely soft causing back pain for myself and husband. Around 5 visible maintenance items that detracted from visual appeal but did not impact on stay except for bathroom door that jammed and no window in bathroom so as enclosed spaces affect me psychologically, I felt discomfort using the facility. Limited kitchenette with plastic tub for washing up. Tap water was not palatable for us so purchased bottled water for our hot drinks. The staff were pleasant and efficient in their service. Too many, this facility would be most suitable, it is just not what we are used too.
Stayed 2 nights in Mar 2021
Response from Rob (Proprietor) on Mar 30, 2021
Hi, Thank you for your feedback. We are sorry that it was not up to your expectations. Sadly you have not provided your name, or any details of the room number you stayed in. It does sound as if you booked a standard motel suite with ensuite and queen bed. These do not come with kitchen facilities or as per most motels a separate kitchen sink. We advise guests looking for fully self contained facilities including the kitchen sink to book a cottage as these have all the facilities required. A quick check with staff in reception have advised that they have not received any advice or concerns raised by guests in reception recently. Could you please advise when and with whom you discussed your concerns? Without this real time feedback it does make it difficult to address any concerns that you may have and make good during your stay. The bed and mattress is in excellent condition and is a mid range comfortable pillow top mattress. Sadly, it sounds like it was too soft compared to what you are used to. To others it may be too hard so very difficult to cater for all preference as much as we would wish. Once again, we are sorry that it was not suited to your stay and would appreciate your follow up and advice. It would be even better if you could raise any concerns with staff during your stay so that you concerns could be addressed. Many thanks Rob

8/10 Good

Alun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable room, great location in Swansea town centre close to all dining options. The bed was extremely comfy!
Stayed 1 night in Mar 2021
Response from Rob on Mar 15, 2021
Hi Alun, Thank you for sharing your experiences of your stay. We are pleased that all was good and that you had a nice comfortable stay. Many thanks Rob & Toni

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities
We booked for a cottage but got a small cabin, it was clean but so small
Stayed 1 night in Feb 2021
Response from Rob (Proprietor) on Feb 20, 2021
Dear Annonymous We usually find that when a guest does not include their name that they have something to hide and so would seem the same in this case! We know nothing about your concerns or complaint as you did not discuss the same with us. It would appear that you need to "fess up" and take responsibility for your own decisions and mistakes instead of blaming others. You failed to discuss any concerns with reception staff, during your stay if indeed you stayed at all as we have no reference of your stay. You would never have been given a "small: cabin" in place of a cottage if you had booked a cottage. This simply does not happen as a matter of policy. You would always receive the same room type as booked or otherwise given an upgrade if this was not possible. Sadly, we are not mind readers, cannot pre-empt what you have mistakenly done or help you if you have not discussed your concerns with us. You have failed as a guest! 1 out of 5

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Property conditions & facilities
Deluxe cabin is not free standing and is attached to a large garage/carport with a caravan alongside, with guests. The garden setting was overgrown and a large amount of tree prunings was piled adjoining the garden area.
Stayed 1 night in Feb 2021
Response from Rob on Feb 15, 2021
Thank you Mike & Nanette, We note your remarks, take your comments on board and make the following comments. -The Deluxe Cabin that you booked is free standing and not attached to any other building -The caravan nearby is our own personal caravan. It was not occupied as claimed. There is also another caravan on site, owned by staff who ensure your rooms are clean and grounds maintained for our guests. These staff were not onsite the day you arrived but on "their" days off away from the property. - The garden pruning's from our expansive gardens were heaped up and had not been able to be "burnt" due to recent fire restrictions.A fire permit to burn the same had been issued for this week subject to suitable weather conditions. - We note that you were also offered alternate "upgraded" accommodation(without a view of the clippings) but declined to even look at the same. - We note that you did not NOT stay at the property but requested a full refund for your last minute booking. This was provided as you advised that you wished to travel back to the city 2 hours away for accommodation. We are sorry that you were unable to look at or accept a complimentary upgrade at our property or the offer of alternate accommodation at another beautiful property, nearby in the town. We are saddened that after all our assistance, understanding and trying to accommodate your needs that we were unable to satisfy. You really missed a beautiful part of the East Coast of Tasmania.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice little country cottages in town and town amenities. Calm and a little walk to the waterloo and Jubilee beach.
Stayed 1 night in Jan 2021
Response from Rob on Feb 8, 2021
Thank you for choosing to stay at Swansea Cottages & Motel Suites and sharing a review of your recent stay. We are pleased that all was suitable for your stay and that you enjoyed the adjacent beaches.

8/10 Good

Johanne M

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2021
Response from Rob on Jan 25, 2021
Hi Johanne, Thank you for sharing your review. We hope that you enjoyed your stay and were able to take in all that is on offer in the surrounding pristine areas of the East Coast.

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely cottages and amazing, friendly service. Really pleasurable stay
Stayed 1 night in Jan 2021
Response from Rob on Jan 8, 2021
Hi Rachel, Thank you for sharing your review of your recent stay at Swansea Cottages. We are so pleased that you enjoyed our special cottages along with the service from our great staff. Once again many thanks for your review.

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021
Response from Rob on Jan 8, 2021
Many thanks Nicholas for sharing a review of your recent stay at Swansea Cottages. We are pleased that all was suited to your stay and that you enjoyed the same. We will pass your same over to all staff. They will be very thankful of your appreciative review.

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Swansea Cottages.
Totally faultless. Unbelievable cleanliness. Excellent comfort bed. Soft clean towels. Parking right outside the entrance door. Totally silent interior. Staff were friendly and helpful when booking in, and knowledgeable about where to eat and what to see in and around Swansea. A great experience.
Stayed 1 night in Oct 2020
Response from Toni on Nov 2, 2020
Thankyou Denis for your kind review. We aim to keep our standards at a high level so guests like you keep coming back. We are glad you enjoyed your stay.

10/10 Excellent

Kate, Kingston, Tas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, comfy, adequate utensils and crockery for family of four, close to beach, short walk to shops, plenty of shrubbery giving privacy, friendly and helpful proprietors.
Stayed 3 nights in Oct 2020
Response from Toni on Oct 11, 2020
Thankyou Kate for your review. We aim to provide self contained well equipped cottages. We are glad you and your guests had a great stay with us. Regards Toni Reception

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good. Hopefully can have firmer mattress. Thank you
Stayed 7 nights in Mar 2020
Response from Rob on Mar 15, 2020
Dear guest, Thank you for sharing your review. We are pleased that you found your stay good. Regarding mattresses we are sorry that it was softer than what you are accustomed to. Our mattresses are high quality mid range for firmness, so will be too soft for some and too hard for others. We wish we had adjustable mattresses to suit all but this is not an option at present. Once again thank you for sharing your review with other followers.

10/10 Excellent

Kylie, Qld, Australia

Traveled with family
Liked: Cleanliness, amenities
Lovely place to stay for something unique. Beds were very comfortable and cottage very well equipped. Short walk to grocery store and beach.
Stayed 2 nights in Jan 2020
Response from Rob on Jan 18, 2020
Thanks for your review Kylie. We are so pleased you and your family enjoyed your stay in Pier Cottage. We do try to think of everything to help make your stay a home away from home. We would love to welcome you back any time. Regards Sally & the team