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Get an overview of this hotel4-star hotel with 2 restaurants and casino

Location

Located in the heart of Kielce, this hotel is within a 15-minute walk of Sienkiewicza Street, BWA Art Gallery, and National Museum. Museum of Toys and Play and Palace of the Krakow Bishops are also within 15 minutes.

Hotel Features

Along with 2 restaurants, this smoke-free hotel has a casino and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a sauna are onsite.

Room Amenities

All 122 rooms offer comforts like pillowtop beds and Frette Italian sheets, plus free WiFi and flat-screen TVs with digital channels. Other amenities available to guests include 24-hour room service, minibars, and coffee makers.

Hotel Amenities

Hotel Amenities

In addition to a sauna, Best Western Grand Hotel features a fitness center and complimentary bicycles. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 11840 square feet (1100 square meters) include a conference center. This business-friendly hotel also offers a casino, spa services, and a terrace. For a surcharge, a shuttle from the hotel to the airport (available on request) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Best Western Grand Hotel is a smoke-free property.

  • 24-hour front desk 
  • Airport transportation - drop-off (surcharge) 
  • Total number of rooms - 122 
  • Number of floors - 4 
  • ATM/banking 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Casino 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Hair salon 
  • Tours/ticket assistance 
  • Free WiFi 
  • Computer station 
  • Laundry facilities 
  • Meeting rooms 8 
  • Multilingual staff 
  • Parking (limited spaces) 
  • Terrace 
  • Porter/bellhop 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Conference center 
  • Conference space size (meters) - 1100 
  • Number of meeting rooms - 9 
  • Number of restaurants - 2 
  • Conference space size (feet) - 11840 
  • Self parking (surcharge) 
  • Sauna 
  • Shopping on site 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Television in common areas 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Laundry facilities  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge), Parking (limited spaces)

Room Amenities

  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Designer toiletries 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • In-room safe 
  • Desk 
  • Iron/ironing board (on request) 
  • Digital TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Room service (24 hours) 
  • Down comforter 
  • Frette Italian sheets 
  • Pillowtop mattress 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.

Best Western Grand Hotel has 2 restaurants on site.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a sauna, a fitness center, and complimentary bicycles.

  • Free bicycles on site 

Spa Services

  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PLN 80.00 per day.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of PLN 30 per pet, per day, plus a deposit of PLN 30.00 per day

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour check-in

Fees

You'll be asked to pay the following charges at the property:
The charges below are included in your overall room price:
  • Resort fee
The resort fee includes:
  • Health club access
  • Fitness center access
  • Bicycle storage
  • Business center/computer access
  • Newspaper
  • In-room bottled water
  • Concierge/valet service
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: PLN 40 per person (approximately)
  • Airport shuttle fee: PLN 600 per person
  • Self parking fee: PLN 25.00 per day
  • Pet deposit: PLN 30.00 per day
  • Pet fee: PLN 30 per pet, per day
  • Late check-out fee: PLN 80
  • Rollaway bed fee: PLN 80.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.


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