Ratings based on 1,172 Verified Reviews

4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from melbourne

Walking distance to all Sydney cbd spots

Posted Aug 21, 2017
Nice little hotel. Close to everything. Clean rooms and friendly staff!
Comment from Hotel Management
Aug 23, 2017 by Touli, Hotel Management
Thank you Alske. We are extremely pleased you had a pleasant stay with us. Thank you very much for your feedback. Regards, Touli Gobolos Assistant Manager
5 out of 5
by Michael

Very good stay, would stay there again

Posted Jul 17, 2017 on Hotels
Staff was very helpful and pleasant. Room was very spacious but kept running out of hot water after 1st person showered. Location was good but slightly out of our way for our purposes, but that's just us.
Comment from Hotel Management
Jul 22, 2017 by Toby, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Great location

Posted Jul 13, 2017 on Lastminute
Pros: Quiet
Cons: Heating could be an area for improvement. It took 2.5 hours before the room was warm enough.
Location: Easy access to Central station, Surry Hills & the CBD.
The rooms size was more than required. All amenities worked without fault.
Comment from Hotel Management
Jul 22, 2017 by pavol - reservations, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Pahiatua NZ

Nice hotel close to shops and public transport.

Posted Jul 12, 2017
Pros: Location, service and value for money.
Cons: This establishment was up to expectations and was a very relaxing hotel in which to stay.
Location: Location was good. Being near to the CBD and to the local train station. Only two stops from Circular quay.
On arrival we received a friendly welcome and as we were early our luggage was safely stored. Room with a view and clean and comfortable. The only meals at the hotel were breakfasts and these were very good value.
Comment from Hotel Management
Jul 22, 2017 by pavol - reservations, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

Walking distance to everything and transport

Posted Jul 10, 2017 on Lastminute
Lovely hotel, close to all the sites of Sydney. Great staff, very helpful. Room was spacious and quiet overlooking Hyde Park. Will defiantly stay here again.
Comment from Hotel Management
Jul 12, 2017 by Touli, Hotel Management
HI Sue, Thank you for rating our hotel 5 stars. We are extremely pleased you enjoyed our service and facilities. We look forward to seeing you again really soon. Kind Regards, Touli Gobolos Assistant Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect position in Sydney

Posted Jul 1, 2017
Pros: We loved the location of the hotel. Perfect for walking everywhere but also close to Central and Museum metro stations. Staff were very helpful.
Location: Close to Central and Museum metro stations. Walkable to Circular Quay and Opera House. Close to Kings Cross and shopping areas.
The hotel was easy to find and surprisingly quiet being on quite a busy road. The staff were very helpful and friendly. They let us leave suitcases at the hotel when we flew up to Queensland for a few days. We then stayed for our last few nights in Sydney here. Michael was especially helpful when the heating in the room didn't work.
Comment from Hotel Management
Jul 7, 2017 by Touli, Hotel Management
Hi Anonymous, Thank you for your lovely feedback. We pride ourselves in providing exceptional customer service and facilities. We hope you visit us again soon. Kind Regards, Touli Gobolos Assistant Manager
4 out of 5
by William

Posted Jun 9, 2017 on Hotels
Comment from Hotel Management
Jul 7, 2017 by Toby, Hotel Management
Hi William, Thank you for rating our hotel 4 stars. We really appreciate your feedback and are pleased you enjoyed your stay with us. Kind Regards, Touli Gobolos Assistant Manager
3 out of 5
by quen

Posted Jun 9, 2017 on Hotels
Comment from Hotel Management
Jul 7, 2017 by Toby, Hotel Management
Hi Quen, Thank you for your rating. We hope we can be of service to you again in the near future. Kind Regards, Touli Gobolos Assistant Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Perth WA

Convenient location

Posted Jun 8, 2017
Pros: Central location
Cons: Hot water could be hotter, and air con a bit noisy.
Location: Central to CBD
Convenient central location within easy walk to Museum station on the airport line making domestic terminal a mere 15 min trip. Hotel in an old building, but comfortable and good value. Nice coffee shop on ground floor with friendly staff.
Comment from Hotel Management
Jul 7, 2017 by Touli, Hotel Management
Hi Mike, Thank you for your feedback. Your comments have been forwarded to our maintenance team for review. Kind Regards, Touli Gobolos Assistant Manager
5 out of 5
by A verified traveler

Posted Jun 4, 2017 on Hotels
Comment from Hotel Management
Jun 6, 2017 by Toby, Hotel Management
Dear Anonymous Thank you so much for your review. I'm glad you enjoyed your stay. Kind regards, Toby Burgess, Assistant Manager.