Ratings based on 1,172 Verified Reviews

4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice location construction outside at night

Posted Oct 18, 2017
Pros: Proximity to downtown
The hotel was a bit sparse for Best Western but staff and facilities were decent. Two issues with our room was there was construction going on outside only at night and was mast annoying in that is was only at night. The bathroom door made awful noises when opening and closing room 503.
4 out of 5
Recommended
for Everyone
by A verified traveler from Aucklnd NZ

Twenty Minutes from Everywhere

Posted Oct 15, 2017
Pros: The location, Friendly staff, close proximity to public transport, comfortable
Cons: The water pressure in the shower. Soap provided was green and v soft, because it never dried it made a mess on the vanity every time I used it.
Location: Great location handy to buses, trains and walk to Circular Quay, Botanical Gardens,Darling Harbour, Queen Victoria Bldg, Central Station, Bus to Bondi
The facade of this Hotel is unfortunate, being a Historic Building, the exterior is unable to be modernised. However the Hotel is intimate, has character and staff are very helpful and courteous. The rooms are surprisingly big, modernised, and comfortable enough with kitchenette, a toasted sandwich maker, but no toaster. Don’t expect a bathtub. Free WiFi! A trick with the Airconditioner - it’s on a timer and cuts out after ? 6 hrs. Reset with the switch on the wall underneath when retiring for the night else you could wake up in a sauna like I did! I was on 6 th floor so took the one elevator which was somewhat sluggish, otherwise quicker to leg-it by stairway. An in-house Cafe adjoining the Hotel was handy, as was the Convenience Store right next door. A lot more Restaurant/Cafe choices on the street than in CBD. Location was, as I mentioned in the header, 20 minutes from all the tourist spots by walking, bus and train, and George St Mall, CBD an easy and pleasant 10 min walk across Hyde Park. Buses and train station are a few minute’s walk away. Hotel is near the top end of a hill so not too much of an uphill hike to Hyde Park area. Having been one to previously stay more centrally in big flashier Hotels, I found Stellar to be friendly and surprisingly adequate for my 4 day stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Comfortable hotel in Sydney

Posted Oct 4, 2017
Pros: I like the hotel's location, its friendly staff, and the spacious room. We always appreciate a kitchenette for preparing snacks and meals.
Cons: For my personal preference - the bed was too firm. But the staff was quick to get me extra pillows to help my back.
Location: Sydney is a beautiful city - the harbor area at Circular Quay is really delightful. We liked trip to Blue Mountains, Manly Beach, Bondi coastal walk
Hotel Stellar is perfectly located for a stay in Sydney - close to Museum subway stop and the bus stops. You aren't down by the harbor (so it is more affordable) but the area feels safe and has many stores and restaurants nearby so it is very convenient. You can be at Circular Quay (harbor area) after a 5 min walk to subway/train at Museum and a couple stops. Bus stop for Bondi Beach is 3 min. away. Grocery store and other shops around the corner. The hotel was very pleasant with welcoming reception, spacious rooms, and kitchenette. We were very pleased with our choice to stay here. We were able to do all of our sightseeing by day using the nearby public transportation, grab food to eat or buy food at the grocery store nearby, and come back to a comfortable room at night. I would recommend it!
Comment from Hotel Management
Oct 16, 2017 by Toby, Hotel Management
Dear Linda, thank you for taking the time to write such an informative review of your stay. It's always nice to hear so many positive comments. Hope you will stay with us again the next time you are in Sydney. Kind regards, Toby Burgess, Assistant Manager.
4 out of 5
Recommended
for Couples
by A verified traveler from Perth WA

Good value boutique hotel near Hyde Park

Posted Oct 3, 2017
Pros: Staff were fantastic. Room rates were reasonable for Sydney. Very comfy bed and best towels I have ever had in a hotel! Convenient location.
Cons: Faster lift!
Location: Hyde Park, Museum train station. Stop for hop on hop off tourist bus. Night club and Chinatown close by
We were in a 1 bedroom apartment for 4 nights and had a very comfortable stay. Loved the comfy bed and large fluffy towels! The hotel staff were very friendly and helpful. We were on the fourth floor and it was still noisy despite double glazed windows so request a room on high floor away from street. It was easy to get around via nearby Museum train station. There was a supermarket around the corner and it was a short walk to take away food. The lift was very slow!
Comment from Hotel Management
Oct 16, 2017 by Toby, Hotel Management
Dear Jules, thank you so much for your great review. I'm so pleased you were happy with your stay. Please choose us again the next time you are in Sydney. Kind regards, Toby Burgess, Assistant Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Sep 20, 2017
It was a nice experience to live here. We're happy travelling to Sydney. Facilities are great. We can cook some simple food.Sum up, we all enjoyed this experience.
Comment from Hotel Management
Sep 26, 2017 by Toby, Hotel Management
Dear Anonymous, thank you so much for reviewing your stay with us. It's great to hear you enjoyed your experience in Sydney. Please consider us next time you're in Sydney. Kind regards, Toby Burgess, Assistant Manager
2 out of 5
by A verified traveler from Vancouver, Canada

Very basic - no. Best Western Plus

Posted Sep 16, 2017
We were very disappointed to find this hotel was nothing like other Best Western Plus hotels we have visited. Not kitchen facility other than a microwave and sink. Bathroom was small with no counter space to speak of. Lighting was bad. Breakfast was not included as in other Best Western Hotels. They did have a good little restaurant in the hotel which was a nice feature. It was a ten minute walk to CBD and shops.
Comment from Hotel Management
Sep 21, 2017 by Toby, Hotel Management
Dear Lola, on behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Kind regards, Toby Burgess, Assistant Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Close the shops and train station

Posted Sep 11, 2017
Cons: Only down side was that the air conditioning/ heat pump did not work
Hotel was great. I liked the how friendly the hotel staff was. The room was spacious and clean.
Comment from Hotel Management
Sep 13, 2017 by Touli, Hotel Management
Thank you for you feedback and your 5 star rating. If you are able to let us know which room you stayed in so we can further investigate the air conditioning problem will be greatly appreciated. We hope you visit us again really soon. Kind Regards, Touli Gobolos Assistant Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from NSW

Nice hotel really close to Museum station.

Posted Aug 27, 2017
Pros: Location and big room size
Cons: One of the windows nearly fell out of the frame
Location: Right at the corner of Oxford and Liverpool street and only a 10 minute walk to Paddy's and Central station
Really spacious and clean room (For Sydney Standards)........ huge windows that actually opened for fresh air which was really good......... View was of the back lane way which was OK, who needs a view in a city hotel anyway........ On Check out the receptionist helped us out with our bags and hailed a cab for us......
Comment from Hotel Management
Sep 2, 2017 by pavol = reservations, Hotel Management
dear David, thank you very much for your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from redhead

Great hotel

Posted Aug 25, 2017
Great hotel, newly refurbished! Although the tv in my room was a size that even ants would think was small.
Comment from Hotel Management
Sep 2, 2017 by pavol = reservations, Hotel Management
dear Steward, thank you very much for your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler from las vegas nv

Nice hotel centrally located.

Posted Aug 22, 2017
We had a great time in Sydney and the staff was fantastic.
Comment from Hotel Management
Aug 23, 2017 by Touli, Hotel Management
Thank you anonymous for your feedback and rating our hotel 4 out of 5. We hope you visit our hotel again really soon. Kind Regards, Touli Gobolos Assistant Manager