Ratings based on 1,153 Verified Reviews

4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from las vegas nv

Nice hotel centrally located.

Posted Aug 22, 2017
We had a great time in Sydney and the staff was fantastic.
Comment from Hotel Management
Aug 23, 2017 by Touli, Hotel Management
Thank you anonymous for your feedback and rating our hotel 4 out of 5. We hope you visit our hotel again really soon. Kind Regards, Touli Gobolos Assistant Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from melbourne

Walking distance to all Sydney cbd spots

Posted Aug 21, 2017
Nice little hotel. Close to everything. Clean rooms and friendly staff!
4 out of 5
Recommended
for Everyone
by A verified traveler from Pahiatua NZ

Nice hotel close to shops and public transport.

Posted Jul 12, 2017
Pros: Location, service and value for money.
Cons: This establishment was up to expectations and was a very relaxing hotel in which to stay.
Location: Location was good. Being near to the CBD and to the local train station. Only two stops from Circular quay.
On arrival we received a friendly welcome and as we were early our luggage was safely stored. Room with a view and clean and comfortable. The only meals at the hotel were breakfasts and these were very good value.
Comment from Hotel Management
Jul 22, 2017 by pavol - reservations, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect position in Sydney

Posted Jul 1, 2017
Pros: We loved the location of the hotel. Perfect for walking everywhere but also close to Central and Museum metro stations. Staff were very helpful.
Location: Close to Central and Museum metro stations. Walkable to Circular Quay and Opera House. Close to Kings Cross and shopping areas.
The hotel was easy to find and surprisingly quiet being on quite a busy road. The staff were very helpful and friendly. They let us leave suitcases at the hotel when we flew up to Queensland for a few days. We then stayed for our last few nights in Sydney here. Michael was especially helpful when the heating in the room didn't work.
Comment from Hotel Management
Jul 7, 2017 by Touli, Hotel Management
Hi Anonymous, Thank you for your lovely feedback. We pride ourselves in providing exceptional customer service and facilities. We hope you visit us again soon. Kind Regards, Touli Gobolos Assistant Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Perth WA

Convenient location

Posted Jun 8, 2017
Pros: Central location
Cons: Hot water could be hotter, and air con a bit noisy.
Location: Central to CBD
Convenient central location within easy walk to Museum station on the airport line making domestic terminal a mere 15 min trip. Hotel in an old building, but comfortable and good value. Nice coffee shop on ground floor with friendly staff.
Comment from Hotel Management
Jul 7, 2017 by Touli, Hotel Management
Hi Mike, Thank you for your feedback. Your comments have been forwarded to our maintenance team for review. Kind Regards, Touli Gobolos Assistant Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Well located, Spacious. Good kitchen facilities.

Posted May 24, 2017
Great place. Would go back. Hotel staff helpful. It's well located downtown.
Comment from Hotel Management
May 26, 2017 by Touli, Hotel Management
Hi Anonymous, Thank you for your feedback. We are really please you enjoyed your stay with us. We hope to see you again soon. Regards, Touli Gobolos Assistant Manager
2 out of 5
by A verified traveler

Posted May 16, 2017 on Wotif
Staff were not flexible at all to changes. I had my husband in hospital having heart surgery so needed to make changes to booking, car parking. No, no changes, you've booked this so that's what you have to pay for.
Comment from Hotel Management
Jul 7, 2017 by Touli, Hotel Management
Hi Anonymous, Thank you for your feedback. I sincerely apologise that we did not meet the service expectations we are renowned for. Your comments have been taken to heart and have been passed on to our management team for review. We hope you will give us another opportunity to service you in the near future. Kind Regards, Touli Gobolos Assistant Manager
4 out of 5
by Bradley

Posted May 15, 2017 on Hotels
Comment from Hotel Management
May 17, 2017 by Toby, Hotel Management
Hi Bradley, Thank you for rating our hotel five stars. We are very pleased you enjoyed your stay at our hotel. We hope to see you again really soon. Kind Regards, Touli Gobolos Assistant Manager
4 out of 5
by Narelle

Not a bad little place

Posted May 11, 2017 on Hotels
Nice hotel, nothing flash but great location & value for money.
Comment from Hotel Management
May 17, 2017 by Toby, Hotel Management
Hi Narelle, Thank you very much for your feedback. We are very pleased you enjoyed our hotel and facilities. We hope you visit us again soon. Kind Regards, Touli Gobolos Assistant Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Gisborne, NZ

Professional Plus+

Posted May 2, 2017 on Wotif
Pros: Handy to Museum train station and within walking distance. Hyde Park a lovely place to take a walk through and once again on your doorstep.
Cons: Maybe the café could be open till 10pm to cater for those late comers like ourselves that there may be 6 options of something light to eat
Location: The only thing was, the taxi drivers found it hard to locate when keying into their GPS's. They found it easier by taking us to the address
This is the 2nd time in 2 years we have chosen to stay here. Right from the greeting when checking in and the recognition by the young man who served us. The next morning when checking out, the next young man was obliging and came out to "hail us a taxi" to get to International Airport. Something we don't do here in NZ "hail a taxi". That was great. The room was exceptional again - just like the first visit last year. Last year the reception area was being done up, so this visit, it had been completed and it looks professional. Instructions of where/how to work appliances eg air conditioning was great too.
Comment from Hotel Management
May 18, 2017 by Touli, Hotel Management
Hi Kay and Herb, Thank you for your very lovely review. We are very pleased you had another pleasant stay with us. I have forwarded your feedback regarding the café to our café manager for review. We hope to see you again really soon. Kind Regards, Touli Gobolos Assistant Manager