Ratings based on 4,170 Verified Reviews

4.5 out of 5
87% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Convenient location

Posted Sep 27, 2017
Comfortable room with lovely park outlook. Very convenient walking distance to many Sydney attractions. Super friendly staff and plenty of choices on the breakfast buffet
Comment from Hotel Management
Sep 29, 2017 by Sarah, Hotel Management
Hi Jane, Thank you for your lovely feedback - we look forward to welcoming you back in the future. Kind Regards, Sarah Connelly,General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Nice central location.

Posted Sep 19, 2017
Central location close to Sydney CBD. Standard room is comfortable and pretty spacious. We were on the eastern side, so not much of a view, but then again, we got a very good price for the room.
Comment from Hotel Management
Sep 27, 2017 by Sarah, Hotel Management
Hi Baxter, Thank you for your lovely feedback. I am glad to hear you had a pleasant stay, perhaps next time we can provide you in a room overlooking Hyde Park if this is available. I look forward to seeing you in the future. Kind Regards, Sarah Connelly, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent service

Posted Sep 13, 2017
Wonderful team of staff, great amenities and comfortable beds right in the heart of town.
Comment from Hotel Management
Sep 19, 2017 by Sarah, Hotel Management
Dear Anonymous, Thank you for your lovely feedback. It is always lovely to hear that the team provided you with the service we are proud of. I hope to welcome you back in the future. Kind Regards, Sarah Connelly, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Great stay just out of the city centre

Posted Sep 8, 2017
Pros: Great location- close enough to the city but just out of the hustle and bustle
Location: Some great bars around, just a few mins walk away in Darlinghurst; Pitt St Mall is about a 10min walk away
Stayed here for one night but had a great experience. Check in was great and staff were super accommodating. Our room was spacious and overlooked Hyde Park. Wished we could have taken advantage of the rooftop pool, but we'll just have to come back :)
Comment from Hotel Management
Sep 19, 2017 by Sarah, Hotel Management
Dear Jo, Thank you for taking the time to provide feedback on your recent stay. Fantastic to hear you had a great stay. What a shame you didn't have the chance to experience our roof top pool, it is amazing if I must say so myself. I look forward to welcoming you back in the future and hopefully you get to experience our lovely rooftop pool. Kind Regards, Sarah Connelly, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Room with a view

Posted Sep 4, 2017
If swinging cats is your thing, there's plenty of room for that in these rooms. We were delighted to be appointed a large room with an East city view. Quite pretty. Bed was comfortable. Pillows not so much. Had a great stay only hampered by revellers in the next room having a late night party with guests constantly coming and going & smoking (which came through air con). Attempted to call reception for 45 minutes with no answer from the front desk. Found that strange. So just had to put up with the noise. Maybe the staff were at the party! :)) Noted it to staff the next day, didn't expect anything for it. They offered me a late check out, which would have been great if I didn't have to leave at 8am anyway! Otherwise a nice stay. Pleasant staff.
Comment from Hotel Management
Sep 19, 2017 by Sarah, Hotel Management
Dear Nico, We appreciate the time you took to provide feedback on your recent stay at the Pullman Sydney Hyde Park. I am pleased you enjoyed your stay, however do apologise that you were unable to touch base with our reception team. I will ensure our Engineering department look into this. Thank you again for your feedback and I look forward to welcoming you back in the future. Kind Regards, Sarah Connelly, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from batmans bay

Great hotel

Posted Aug 23, 2017 on Wotif
Great hotel great staff great view over the park Clean got to meet a Tv star at breakfast
Comment from Hotel Management
Sep 27, 2017 by Sarah, Hotel Management
Hi Bob, Thank you for your feedback, I am glad that you enjoyed your stay and how exciting you had the opportunity to meet a TV Star! Hope to welcome you back in the future. Kind Regards, Sarah Connelly, General Manager
5 out of 5
Recommended
for Couples
by A verified traveler from Adelaide

Posted Aug 22, 2017
Pros: Central location
Very pleasant and friendly hotel with exceptionally helpful; staff
Comment from Hotel Management
Aug 24, 2017 by Sarah, Hotel Management
Dear Peter, Thank you for your feedback on your recent stay. We look forward to welcoming you back in the future. Kind Regards, Sarah Connelly, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Exceptional service

Posted Aug 18, 2017 on Wotif
We stayed to run the City to Surf and had a wonderful stay over 2 nights. Staff are very helpful and attentive and room was comfortable. We will stay there again next year!
Comment from Hotel Management
Aug 24, 2017 by Sarah , Hotel Management
Dear Mel, I am delighted to hear that you enjoyed your stay. We hope you had a great day at the City2Surf and look forward to welcoming you back in the future. Kind Regars, Sarah Connelly, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from England

Good location

Posted Jul 28, 2017 on Ebookers
Staff helpful, good location & the breakfast was great value for money (we didn't book this but was offered a good deal when we got there) really set us up for the day! Rooms were a great size but a little dark. Beautiful view of the park.
Comment from Hotel Management
Jul 31, 2017 by Sarah, Hotel Management
Dear Anonymous, Thank you for taking the time to provide feedback on your recent stay. We are pleased you had a wonderful stay and look forward to welcoming you back in the future. Kind regards, Sarah Connelly, General Manager
5 out of 5
by A verified traveler

Posted Jul 28, 2017 on Hotels
Comment from Hotel Management
Jul 31, 2017 by Lorraine, Hotel Management
Dear Anonymous, Thank you for taking the time to provide feedback on your recent stay. We look forward to welcoming you back in the future. Kind Regards, Sarah Connelly, General Manager