Ratings based on 5,872 Verified Reviews

4.7 out of 5
92% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Sydney Trip

Posted Jun 17, 2018
Staff very helpful and friendly! The hotel is located in the CBD with plenty of great places within walking distance.
Comment from Hotel Management
Jun 18, 2018 by Peter Tudehope, Hotel Management
Dear Tim, Thank you for taking time to provide a hotel review. We appreciate the positive comments that you have shared and we hope that we are given the opportunity to welcome you back to the hotel in the near future. Yours Sincerely, Peter Tudehope General Manager
4 out of 5
by A verified traveler

Posted Jun 17, 2018
location was nice and central, walkable part of the city. deluxe room was lovely and spacious. would definitely stay again.
Comment from Hotel Management
Jun 18, 2018 by Peter Tudehope, Hotel Management
Dear Andrea, Thank you for taking time to provide a hotel review. We appreciate the positive comments that you have shared and we hope that we are given the opportunity to welcome you back to the hotel in the near future. Yours Sincerely, Peter Tudehope General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Perfect Base while in Sydney

Posted Jun 16, 2018
The staff were helpful and friendly, the room was lovely. My only criticism - only instant coffee in the room. I would have expected s coffee machine included in a premier room.
Comment from Hotel Management
Jun 18, 2018 by Peter Tudehope, Hotel Management
Dear Anne, Thank you for taking time to provide a hotel review. We appreciate the positive comments that you have shared and we hope that we are given the opportunity to welcome you back to the hotel in the near future. Yours Sincerely, Peter Tudehope General Manager
3 out of 5
by A verified traveler from Canberra

Nice front desk staff but ...

Posted Jun 12, 2018
It took 3 key changes to get the elevator to work (when it FINALLY) arrived. The concierge made us move our car 3 metres forward (to in front of the hotel precisely) before valet parking it Lovely room upgrade to business floor but this did not include access to the business club?!?!
Comment from Hotel Management
Jun 13, 2018 by Peter Tudehope, Hotel Management
Dear Bree, Thank you for taking time to provide a review. I apologise for any disappointment that these matters may have caused you and thank you for bringing it to my attention. I hope we have the opportunity to welcome you back to the hotel. Yours Sincerely, Peter Tudehope General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 11, 2018
Nice, clean hotel. Staff were super friendly and helpful.
Comment from Hotel Management
Jun 13, 2018 by Peter Tudehope, Hotel Management
Dear Anonymous, Thank you for taking time to provide a hotel review. We appreciate the positive comments that you have shared and we hope that we are given the opportunity to welcome you back to the hotel in the near future. Yours Sincerely, Peter Tudehope General Manager
4 out of 5
by A verified traveler

Posted Jun 11, 2018
Comment from Hotel Management
Jun 13, 2018 by Peter Tudehope, Hotel Management
Dear Guest, Thank you for taking time to provide a hotel review. We appreciate the positive comments that you have shared and we hope that we are given the opportunity to welcome you back to the hotel in the near future. Yours Sincerely, Peter Tudehope General Manager
5 out of 5
by A verified traveler

Posted Jun 11, 2018
Great location, friendly staff and delicious buffet breakfast
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 11, 2018
Truly a five star hotel from staff service to comfort. The hotel is positioned within walking distance to Sydney attractions. The fitness equipment in the gym and the pool are an asset.
5 out of 5
by A verified traveler

Posted Jun 11, 2018
Beautiful hotel staff very friendly and room was exceptional
Comment from Hotel Management
Jun 13, 2018 by Peter Tudehope, Hotel Management
Dear Anonymous, Thank you for taking time to provide a hotel review. We appreciate the positive comments that you have shared and we hope that we are given the opportunity to welcome you back to the hotel in the near future. Yours Sincerely, Peter Tudehope General Manager
5 out of 5
by A verified traveler

Posted Jun 10, 2018
Comment from Hotel Management
Jun 13, 2018 by Peter Tudehope, Hotel Management
Dear Anonymous, Thank you for taking time to provide a hotel review. We appreciate the positive comments that you have shared and we hope that we are given the opportunity to welcome you back to the hotel in the near future. Yours Sincerely, Peter Tudehope General Manager