Ratings based on 2,202 Verified Reviews

4.4 out of 5
90% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Wales, UK

Great stay

Posted Aug 20, 2017
Pros: Size of apartment, facilities, location
Location: Great location within the centre of Sydney and all the associated attractions that the city it offers.
We arrived early (8am) and an early check-in to the room was offered straight away and at no extra charge. The apartment comprised a large bedroom with lots of space and a large built-in wardrobe, a kitchen lounge area a bathroom (with bath and shower which was good) and a balcony. The facilities were exactly as described and the staff were very friendly and helpful. Breakfast was good with plenty of choice. The location was great with a 1-2 minute walk to Darling Harbour and Chinatown. Botanic gardens and Oprah house were around 20 minutes walk away and plenty of shops within close proximity. Basically a great spot for a family or a couple. Overall we were very pleased with our stay at this hotel and even our 5 year-old son commented it was the best hotel we stayed in during the trip (which also included stays in Melbourne and Singapore).
Comment from Hotel Management
Aug 21, 2017 by Susannah - Reservations Manager , Hotel Management
Thank you very much for taking the time to provide feedback on your recent stay at Radisson Hotel & Suites Sydney. We are pleased to hear you enjoyed your stay and will share your comments with the team. We look forward to welcoming you back to the hotel in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from new york

Beautiful hotel AMAZING staff

Posted Aug 19, 2017
The staff was great. We arrived early in the morning and they found us a room and checked us in before 10am. Room was spacious, clean and well appointed. The only negative was a chemical cleaner odor in the hallway that was there the entire time we stayed (2nights).
Comment from Hotel Management
Aug 21, 2017 by Susannah - Reservations Manager , Hotel Management
Thank you very much for taking the time to provide feedback on your recent stay at Radisson Hotel & Suites Sydney. We are pleased to hear you enjoyed your stay and will share your comments with the team. We look forward to welcoming you back to the hotel in the future.
3 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Good location

Posted Aug 17, 2017
Hotel was ok. Not great but ok. Good location. Room was a bit smelly but was nice and big and the staff were amazing. Would stay again
3 out of 5
by A verified traveler from Los Angeles

Only OK.

Posted Aug 11, 2017
Pros: Proximity to Darling Harbor
Cons: Needs updating and a new fitness center.
Location: Not in a particularly nice section of town, but easy walking distance to Darling Harbor.
Sydney traffic is terrible (and I'm from LA). This hotel is horrible to get to, the immediate vicinity is not very nice, but its short walking distance to Darling Harbor. Not much in the way of amenities. Decent room size, but pretty dated and far from high end. The fitness center is a joke. Better than a Motel 6, but a few notches down from a Hilton or Marriott.
Comment from Hotel Management
Aug 14, 2017 by Louisa - Reservations Agent, Hotel Management
Thank you for taking the time to provide feedback on your recent stay at Radisson Hotel & Suites Sydney. It is disappointing to hear that your stay with us did not meet your expectations. Your comments will be shared with the team and we look forward to the opportunity for you to stay with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Auckland, NZ

Right in the heart of the CBD

Posted Jul 29, 2017
We really enjoyed our stay at the Radisson hotel , Sydney. The service received from all the staff we interacted with, was absolutely exceptional. Nothing was too much trouble. Our room was very spacious, had a kitchenette facility with all amenities provided. The hotel is located close to train stations, say a 5 minute walk to town hall. A 15 minute walk to the Westfield mall and Queen Vic building and a 10 minute walk to Darling Harbour.
Comment from Hotel Management
Jul 31, 2017 by Louisa - Reservations Agent, Hotel Management
Thank you for taking the time to provide feedback on your recent stay at Radisson Hotel & Suites Sydney. We are pleased to hear you enjoyed your stay and will share your comments with the team. We look forward to welcoming you back to the hotel in the future.
2 out of 5
by A verified traveler from NZ

1 bed. 3 people! Not what we booked!

Posted Jul 27, 2017
The pictures were of a room with 2 queen beds which we booked for 3 people. After checking in there was only 1 bed in the room so had to pay extra $50 per night for a fold up bed! Description also said full kitchen facilities but not pots/pans etc... not even a toaster!!! Disappointed.
Comment from Hotel Management
Jul 31, 2017 by Louisa - Reservations Agent, Hotel Management
Thank you for taking the time to provide feedback on your recent stay at Radisson Hotel & Suites Sydney. It is disappointing to hear that your stay with us did not meet your expectations. Your comments will be shared with the team and we look forward to the opportunity for you to stay with us again.
3 out of 5
by A verified traveler

Hotel Desk staff are friendly.

Posted Jul 15, 2017
My room was near the water pipes. heard water draining from the pipes all night. i made a note to reception the manager came up with ear plugs and apologize. couldn't change to another room cause hotels full
Comment from Hotel Management
Jul 17, 2017 by Susannah - Reservations Manager , Hotel Management
Thank you for taking the time to provide feedback on your recent stay at Radisson Hotel & Suites Sydney. It is disappointing to hear that your stay with us did not meet your expectations. Your comments will be shared with the team and we look forward to the opportunity for you to stay with us again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA USA

Great location.

Posted Jul 6, 2017
Pros: Location; Gym; Indoor pool. Nice buffet breakfast.
Cons: Gym needs more free weights and benches.
Location: Nearby Darling Harbor is a great place: good restaurants; attractions (zoo, aquarium, etc.). Loads of charter boats and ferries.
Close to Darling Harbor and good shopping. Near International district and a variety of restaurants. Staff very accommodating.
Comment from Hotel Management
Jul 10, 2017 by Louisa - Reservations Agent, Hotel Management
Thank you for taking the time to provide feedback on your recent stay at Radisson Hotel & Suites Sydney. We are pleased to hear you enjoyed your stay and will share your comments with the team. We look forward to welcoming you back to the hotel in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Good location for a good stay in Sydney!

Posted Jul 5, 2017
Hotel is located close to Darling Harbour which has many restaurant options. Room was big and staff was helpful. The property could use refurbishement especially in the pool/gym area.
Comment from Hotel Management
Jul 10, 2017 by Louisa - Reservations Agent, Hotel Management
Thank you for taking the time to provide feedback on your recent stay at Radisson Hotel & Suites Sydney. We are pleased to hear you enjoyed your stay and will share your comments with the team. We look forward to welcoming you back to the hotel in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Central easy access

Posted Jun 29, 2017
Family of 6 great facilities Kitchen and 2 bedrooms
Comment from Hotel Management
Jul 1, 2017 by Louisa - Reservations Agent, Hotel Management
Thank you for taking the time to provide feedback on your recent stay at Radisson Hotel & Suites Sydney. We are pleased to hear you enjoyed your stay and will share your comments with the team. We look forward to welcoming you back to the hotel in the future.